We performed a comparison between IBM Datacap and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes."
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."
"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."
"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."
"The solution offers many features that are beneficial for customers."
"The solution automates manual data entry."
"Both Datacap Studio and Datacap Navigator are great features."
"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."
"Document Understanding and Action Center have added significant value to UiPath, especially for the IDP process."
"The task capture and task binding features have been most valuable. These features make it easier for a team who are not that familiar with RPA to successfully use UiPath."
"UiPath is straightforward and easy to use, even for those without coding knowledge."
"Valuable features include the OCR capabilities, to take somewhat structures data and put them into more structured data so that we can do our analysis. Another is screen scraping and, finally, the overall process of integrating it with other applications that we use in our analysis. It has also exceeded our expectations in the fact that it's a lot faster to implement than we thought it would be."
"The ability to automate is the most valuable feature; UiPath has many prebuilt tools like drag and drop, which is excellent."
"The ability to follow and orchestrate what the robots are doing has been very valuable. I've been working on the automation hub because that's the next step after our test case of five robotic implementations. So, it is orchestrated to see how they're doing."
"The automated recording helps quite a bit. You record a complete business process along with human interactions to the desktop or web application. You can easily manipulate them. Once you are done, you have a complete recording of the interactions, which you can use to tweak your requirements."
"I can easily get support from the UiPath forum and through the mail."
"I would like to see integration of Watson AI technology into Datacap."
"Third-party integration could be improved; it's very slow."
"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."
"Datacap's technology seems a little behind the industry. It's still using the old .NET framework. They should move to .NET Core and start integrating some machine learning. You can do some integration yourself, but you expect a solution to include the latest machine-learning approaches if you're paying reasonable money for it."
"The interface can be more intuitive."
"The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin."
"The reading efficiency of the solution needs to be improved."
"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."
"We'd like more onboarding features for new people."
"We are new to the tool. Currently, we do not have any cons. There is still a lot left for us to explore. We have heard of a lot of features at the conference today, and we will certainly build upon that. As we are exploring, some of the improvements could be in the pipeline within Automation Hub and insights, but so far, we have had a great experience with UiPath."
"It is a little confusing at first. I came from Blue Prism where you have one dashboard and very little jumping back and forth. In Orchestrator, you have menus, and there is a lot of jumping between tabs and sub-tabs to get to the specific information, but once you learn that, it is pretty intuitive. There is just that initial learning curve if you're coming from another system. Blue Prism does everything in the one pane, and even though UiPath is neatly laid out, you just got to learn how they laid it out."
"There is some scope for improvement, especially in the area of variables. Some variables are used in specific workflows and some variables are global. It would help if there was a repository that would showcase which variable is global and which is local to a workflow."
"It would be beneficial for them to develop plans or packages, especially for countries where people are more budget-conscious."
"We need them to improve the scalability, as we are still building up. The product is not big enough yet to eliminate human errors."
"I would like to see support for native C# capability."
"While the UiPath Academy is simple and you get a decent understanding of what's there, you still have to dedicate on an awful lot of time doing the automations to become proficient at them."
IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 760 reviews. IBM Datacap is rated 7.6, while UiPath is rated 8.8. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and Tungsten RPA, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Pega Robotic Process Automation. See our IBM Datacap vs. UiPath report.
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