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IBM Cloud Identity Service vs OneLogin comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Identity Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
28th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
OneLogin
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
4th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
88
Ranking in other categories
Single Sign-On (SSO) (5th), User Provisioning Software (4th), Identity Management (IM) (4th), Access Management (4th)
 

Mindshare comparison

As of May 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Service is 1.0%, up from 0.4% compared to the previous year. The mindshare of OneLogin is 2.8%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
OneLogin2.8%
IBM Cloud Identity Service1.0%
Other96.2%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer1054431 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 51-200 employees
Excellent support, beneficial integration, and low maintenance
I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.
Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"We can automate many of our daily operations with it, and we don't have to manage many things manually."
"IBM Cloud Identity Service is highly stable."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"It is multiple identity and access management, so all of the applications are valuable."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"Since implementing OneLogin by One Identity, the biggest positive change I've noticed is how much smoother and faster my workday feels."
"My impressions of the user identity synchronization across directories functionality are that OneLogin is used for secure access to campus resources including data and apps, ensures fast access and easy authentication while blocking regular or unauthorized access, allows third-party integration, and is a comprehensive identity and access management solution designed to streamline workplace authentication and authorization."
"OneLogin has positively impacted my organization by helping reduce issues and save time."
"The solution allows the user to search logs based on a specific time."
"OneLogin has definitely impacted positively and saved time, it has also strengthened security because we mostly use it for MFA, and it also made onboarding easier because you can automatically onboard multiple users."
"OneLogin has positively impacted my organization because it gives me audit logs and compliance, both of which are very important for many of my clients, especially for this oncology hospital."
"Overall, OneLogin has had a very positive impact on our organization, improving both efficiency and security across our systems by significantly reducing login-related issues such as password resets or account lockouts, reducing the workload on our IT support team, and enabling employees to access the tools they need much faster, which has improved overall productivity."
"The solution's ability to save and manage all my passwords is great."
 

Cons

"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"Everything can be more stable and secure. There could also be more account features."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"Currently, I'm much more focused on Okta, as the solution hasn't really met our requirements."
"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints."
"One thing that can be improved is that we got some false positives when remote employees were switching networks in the first week, which took some time to fine-tune and settle as per our environment, so that can be more simplified in the initial start."
"However, one thing that could be simplified is the initial setup because it was somewhat tricky during implementation in the initial phase."
"OneLogin has been a good experience, but there is a scope of improvement in every application, especially in the admin user interface and overall usability."
"The solution keeps going down for many hours, which impacts the entire company."
"There are a couple of areas for improvement in OneLogin. While it is strong overall, the key areas that could be worked on include the ease of configuration for advanced workflows, as setting up complex role-based policies or integration across different systems in the HealthTech market requires considerable technical effort."
"The learning curve of OneLogin is a bit tricky, requiring around two to three days of training to use it."
 

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"Surprisingly expensive given the price of on-premise solutions."
"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
"The price of the licensing is fine."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
16%
University
10%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business117
Midsize Enterprise26
Large Enterprise58
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with OneLogin by One Identity?
The integration library is definitely one of the strongest parts of OneLogin platform, but more granular reporting and customization options would make administration even better. OneLogin can be i...
What is your primary use case for OneLogin by One Identity?
My main use case for OneLogin is for single sign-on, MFA enforcement, and centralized user access management for most SaaS applications. I use OneLogin to give employees one secure login for applic...
What advice do you have for others considering OneLogin by One Identity?
My advice for others looking into using OneLogin is to plan your application integrations and MFA policies carefully from the beginning because OneLogin works best when access management and authen...
 

Also Known As

No data available
OneLogin Workforce Identity
 

Overview

 

Sample Customers

Baxter Healthcare, 
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Find out what your peers are saying about IBM Cloud Identity Service vs. OneLogin and other solutions. Updated: April 2026.
896,099 professionals have used our research since 2012.