IBM Cloud Identity Service vs Okta Workforce Identity vs OneLogin by One Identity comparison

Identity and Access Management as a Service (IDaaS) (IAMaaS)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of June 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Service is 0.4%, down from 0.4% compared to the previous year. The mindshare of Okta Workforce Identity is 12.6%, down from 13.9% compared to the previous year. The mindshare of OneLogin by One Identity is 2.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Featured Reviews

reviewer1054431

Chief Technology Officer at a computer software company with 51-200 employees

Excellent support, beneficial integration, and low maintenance

I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.

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Tor Nordhagen

Executive Director at Semaphore

Extremely easy to work with, simple to set up, and reasonably priced

The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.

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Ben Ruset

Senior Director of Infrastructure at Whip Media

Streamlines access management with top-notch support, and a user-friendly interface, making it a highly effective solution for businesses of all sizes

During my evaluation of various products, one standout feature of OneLogin that impressed me was their mobile app for authentication through push notifications. Unlike traditional methods involving rotating codes, the OneLogin app simplifies the process by sending a push notification asking if the login attempt is legitimate. If confirmed, the login proceeds seamlessly. The primary benefit is its user-friendly interface, making it particularly accessible for non-technical users. One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance. Their sales team has also been highly responsive and helpful in connecting me with necessary resources, although we haven't faced any major challenges.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."

"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."

"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."

"It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective."

"The tool helps improve our security and productivity."

"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."

"It has a wide range of MFA options. I prefer "Okta Verify" out of them all."

"Other than Okta being an easy and awesome integration tool, one of the best features it has is the provisioning and deprovisioning, which makes management way easier. You don't need to be too technical to understand how it works."

"The product’s most valuable feature is multifactor authentication."

"The initial setup is easy."

"Workforce Identity's best features include its user-friendliness and easy setup."

More Okta Workforce Identity pros

"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."

"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."

"The most valuable feature is the ease with which we can manage the sign-on feature."

"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."

"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."

"OneLogin is efficient."

"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."

"It's super useful to have a single pane of glass when it comes to access management."

More OneLogin by One Identity pros

Cons

"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."

"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."

"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."

"The integration with third-party tools needs to be improved."

"We've not had any problems with Okta."

"The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface."

"We experienced some technical glitches that need to be resolved."

"There are some issues with the interface that can be improved."

"Okta Workforce Identity could improve provisioning it can be made simpler."

"Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions."

"The stability could be better."

More Okta Workforce Identity cons

"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."

"having a RESTful implementation instead of RPC would have been more desirable."

"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."

"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."

"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."

"The uptime has not been great recently, with some outages lasting six, seven, or eight hours."

"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."

"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."

More OneLogin by One Identity cons

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."

"This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."

"Price-wise, Okta Workforce Identity is a cheap solution. The overall cost depends on the license since you can negotiate with Okta or any of Okta's partners only if you opt for many licenses."

"It is costly for large companies."

"The cost per user for this solution is really high and could be reduced."

"The pricing is reasonable."

"The product's price is high. For each feature, a certain payment is required."

"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."

"The licensing is per user per month and includes full technical support."

More Okta Workforce Identity pricing and cost advice

"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."

"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."

"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."

"Surprisingly expensive given the price of on-premise solutions."

"The price of the licensing is fine."

"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."

"The pricing and licensing are reasonable. It is much cheaper than other products."

"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."

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859,545 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

15%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

23%

Financial Services Firm

Construction Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Okta Workforce Identity?

Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on...

What is your experience regarding pricing and costs for Okta Workforce Identity?

Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.

What needs improvement with Okta Workforce Identity?

I believe that if we integrate the workflows section into the main Okta Workforce Identity dashboard, it can be very ...

What do you like most about OneLogin by One Identity?

OneLogin is efficient.

What needs improvement with OneLogin by One Identity?

There have been some outages over the years. The uptime has not been great recently, with some outages lasting six, s...

What is your primary use case for OneLogin by One Identity?

We use OneLogin by One Identity to provide SAML authentication and single sign-on for all of our SaaS apps.

IBM Security Verify Access vs IBM Cloud Identity Service

Comparisons

Compared 100% of the time

More IBM Cloud Identity Service Competitors

Microsoft Entra ID vs Okta Workforce Identity

Compared 30% of the time

SailPoint Identity Security Cloud vs Okta Workforce Identity

Compared 12% of the time

Google Cloud Identity vs Okta Workforce Identity

Compared 10% of the time

Saviynt vs Okta Workforce Identity

Compared 7% of the time

Ping Identity Platform vs Okta Workforce Identity

Compared 2% of the time

More Okta Workforce Identity Competitors

Microsoft Entra ID vs OneLogin by One Identity

Compared 19% of the time

LastPass vs OneLogin by One Identity

Compared 11% of the time

Auth0 vs OneLogin by One Identity

Compared 10% of the time

One Identity Manager vs OneLogin by One Identity

Compared 7% of the time

Tools4ever HelloID vs OneLogin by One Identity

Compared 6% of the time

More OneLogin by One Identity Competitors

Product Reports

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Download IBM Cloud Identity Service product report

Okta Workforce Identity

Download Okta Workforce Identity product report

OneLogin by One Identity

Download OneLogin by One Identity product report

Also Known As

No data available

OneLogin, OneLogin Workforce Identity

Overview

Whether your applications are custom, your business processes complex, or you're looking for world-class professional services and project management to coordinate each step of your project, IBM Cloud Identity Service is uniquely suited to serve organizations with out-of-the box challenges.

IBM Cloud Identity Service can be designed to help with the full lifecycle of implementation and operations, including discovery, planning, project management, integration engineering and more – expertly delivered by IBM's global staff of identity professionals.

IBM

Okta Workforce Identity is a comprehensive identity and access management (IAM) solution designed to enhance security and streamline user experiences for businesses of all sizes. As a cloud-based platform, it offers a suite of tools that simplify user authentication, authorization, and management across a variety of applications and services.

Core Features

Single Sign-On (SSO): Enables users to access multiple applications with a single set of credentials, enhancing convenience and reducing password fatigue.
Adaptive Multi-Factor Authentication (MFA): Provides robust security by requiring additional verification factors, which can adapt based on the user's location, device, and behavior.
Lifecycle Management: Automates user account creation, updating, and deactivation, ensuring access rights are current and compliant with company policies.
Universal Directory: A centralized directory service that supports user and group management across various applications, simplifying administrative tasks.
API Access Management: Safeguards APIs by implementing policies that control how and when they can be accessed, which is crucial for protecting sensitive data.

PeerSpot users often praise Okta Workforce Identity for its ease of use and robust security features. IT professionals appreciate the streamlined integration with numerous applications and the flexibility in configuring access policies. Business executives value the enhanced security posture and the ability to enforce compliance across their digital assets.

For IT professionals, Okta Workforce Identity offers a scalable and efficient solution to manage user identities and access rights. The ability to automate routine tasks like user provisioning and deactivation significantly reduces administrative overhead, allowing IT teams to focus on more strategic initiatives. Furthermore, the platform's comprehensive reporting capabilities aid in monitoring and auditing access, which is critical for maintaining security and compliance.

Business executives will find that Okta Workforce Identity aligns with broader organizational goals of operational efficiency and risk management. Its intuitive user experience minimizes disruptions to workforce productivity, while advanced security features like adaptive MFA help mitigate the risk of data breaches. The platform's cloud-based nature ensures scalability and agility, enabling businesses to adapt quickly to changing market conditions and workforce dynamics.

Okta Workforce Identity stands out as a versatile and secure IAM solution, adept at meeting the complex needs of modern enterprises. Its combination of user-friendly features and robust security measures makes it a top choice for organizations aiming to streamline their identity management processes while bolstering their cybersecurity defenses.

Okta

OneLogin by One Identity is a cloud-based access management solution for the modern enterprise. It delivers secure access for every user, every app and every device to meet an organization’s Workforce and Customer and Identity and Access Management (CIAM) needs.

OneLogin provides secure single sign-on, multi-factor authentication (supporting a wide array of passwordless authentication factors), adaptive authentication, desktop-level MFA, directory integration with AD, LDAP, G Suite and other external directories, identity lifecycle management and much more. OneLogin advanced authentication capabilities provide multi-layer, context aware and risk-based protection, minimizing the most common attacks and resulting in increased security, a frictionless user experience, and compliance with regulatory requirements. Furthermore, OneLogin’s user-friendly interface and streamlined design make it easy for end users and IT administrators to navigate the platform and remain productive.

One Identity

Sample Customers

Baxter Healthcare,

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.

Identity and Access Management as a Service (IDaaS) (IAMaaS)