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IBM Business Automation Workflow vs OpenText ProVision comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
OpenText ProVision
Ranking in Business Process Management (BPM)
45th
Average Rating
6.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Enterprise Architecture Management (25th)
 

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 1.2%, down from 2.1% compared to the previous year. The mindshare of OpenText ProVision is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
IBM Business Automation Workflow1.2%
OpenText ProVision0.9%
Other97.9%
Business Process Management (BPM)
 

Featured Reviews

IsmailEl Dahshan - PeerSpot reviewer
CEO at Exact Holding NV
Automation has transformed financial workflows and has improved revenue tracking and compliance
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particularly when searching documents. Archiving snapshots would be very beneficial. It would be good to reduce the administration effort required to archive snapshots, as this is a main issue with the product. I would also recommend that IBM engage with customers more deeply. Rather than sending URLs or documentation for customers to solve problems independently, the support team should be more involved in addressing the client's specific issues in a targeted manner, providing clear guidance on what actions need to be taken.
reviewer1944672 - PeerSpot reviewer
Senior Director, Head of Process & Functional Architecture, Intelligent Automation at a real estate/law firm with 10,001+ employees
Good attribute attachment but problems with collaboration
I primarily use OpenText ProVision to create our end-to-end process repository and library for different parts of the organization, capturing the collaboration process to get the right inputs OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its interface is well-designed and user-friendly"
"The product is suitable for knowledge management processes."
"IBM provides long-term support and maintains a traditionally good customer-vendor relationship."
"It has increased productivity on the development side, we have been able to move applications from thought to production quicker, the solution saves time in development as well as with time to deploy, and it has been able to reduce operating costs."
"IBM Business Automation Workflow is a good tool provided you can use it cross-platform where there are a lot of features."
"No matter what somebody's technical experience level is, the tool can start adding value immediately."
"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"I like that all the features come as part of a standard license and that one license covers everything."
"The stability of the product is very good."
"OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and analyze that information."
 

Cons

"IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents."
"The monitoring features must be improved."
"The solution's technical support could use improvement. The IBM BPM platform, at least from a cloud perspective, still requires using IBM support, which is not very responsive."
"While everything is integrated into one platform, I'd like guidelines on when and how to use ODM. This applies not only to implementation but also to automation processes. Additionally, proper instructions should be provided when installing on the cloud."
"In terms of improvement, it could be less complex; it is quite a complicated software."
"There are several areas where improvements could be made including with engagement of OCR capabilities. We currently need to write a lot of customization code and I think if that could be reduced it would improve performance."
"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."
"Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view."
"Lacks the ability to have your own in-house developments."
"There are a number of drawbacks. Mainly, the collaboration is lacking to some extent - at least when it comes to how we are using it."
"Integrating with or interfacing with other tools like data management tools would be very helpful."
"OpenText ProVision's collaboration management is quite complicated and difficult to use."
"My main complaint is that the solution is not open source in the sense that you can't have your own in-house developments."
 

Pricing and Cost Advice

"The product is expensive."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"The solution has saved us time."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"While it can be quite costly, it offers significant benefits for users."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Outsourcing Company
9%
Construction Company
8%
Insurance Company
6%
Manufacturing Company
15%
Construction Company
13%
Comms Service Provider
10%
Energy/Utilities Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise17
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
What needs improvement with IBM Business Automation Workflow?
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particular...
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Also Known As

Business Automation Workflow
Metastorm ProVision
 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Delta Technology, Export Development Canada, Rompetrol, Salt River Project, AMEC, U.S. Air Force, HP Consulting & Integration
Find out what your peers are saying about IBM Business Automation Workflow vs. OpenText ProVision and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.