IBM Business Automation Workflow vs OpenText ProVision comparison

IBM and OpenText are both solutions in the Business Process Management (BPM) category. IBM is ranked #14 with an average rating of 7.4, while OpenText is ranked #49. IBM holds a 2.2% mindshare in BPM, compared to OpenText’s 0.3% mindshare. Additionally, 84% of IBM users are willing to recommend the solution, compared to 66% of OpenText users who would recommend it.

IBM Business Automation Wor...

Read 25 IBM Business Automation Workflow reviews

1,999 Views
945 Comparison Views

84% willing to recommend

OpenText ProVision

Read 3 OpenText ProVision reviews

242 Views
57 Comparison Views

66% willing to recommend

IBM Business Automation Wor...

OpenText ProVision

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Executive SummaryUpdated on Dec 18, 2024

OpenText ProVision and IBM Business Automation Workflow compete in business process management. IBM Business Automation Workflow has an edge due to its advanced features despite OpenText ProVision's strengths in pricing and support.

Features: OpenText ProVision offers enterprise architecture modeling, process improvement, and analytics capabilities. IBM Business Automation Workflow provides advanced automation, integration flexibility, and comprehensive digital process transformation.

Ease of Deployment and Customer Service: OpenText ProVision offers straightforward deployment and strong support. IBM Business Automation Workflow provides robust deployment options with comprehensive documentation and training resources, facilitating adaptation for complex environments.

Pricing and ROI: OpenText ProVision is known for competitive pricing and favorable ROI, appealing to budget-conscious enterprises. IBM Business Automation Workflow, with higher initial costs, delivers significant ROI through enhanced efficiencies, justifying its pricing.

To learn more, read our detailed IBM Business Automation Workflow vs. OpenText ProVision Report (Updated: June 2025).

Buyer's Guide

IBM Business Automation Workflow vs. OpenText ProVision

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Business Automation Wor...

Ranking in Business Process Management (BPM)

14th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText ProVision

Ranking in Business Process Management (BPM)

49th

Average Rating

6.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Enterprise Architecture Management (27th)

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 2.2%, down from 2.3% compared to the previous year. The mindshare of OpenText ProVision is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Ateeq Rehman

Unit Head System Implementor at Allied Bank Limited

Customizable features empower seamless workflow automation

The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.

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reviewer1944672

Senior Director, Head of Process & Functional Architecture, Intelligent Automation at a real estate/law firm with 10,001+ employees

Good attribute attachment but problems with collaboration

I primarily use OpenText ProVision to create our end-to-end process repository and library for different parts of the organization, capturing the collaboration process to get the right inputs OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."

"IBM provides long-term support and maintains a traditionally good customer-vendor relationship."

"The system is fully customizable, very resilient, and fault-tolerant."

"One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA."

"The dashboards are helpful because you can display reports directly on your screen."

"It's a flexible solution."

"The most valuable feature is automation, which is quite strong and we are quite happy with it."

"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."

More IBM Business Automation Workflow pros

"All the features come as part of a standard license."

"OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and analyze that information."

"The stability of the product is very good."

Cons

"Sometimes, we feel like we are not getting the full features of the content management capabilities."

"Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view."

"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."

"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."

"IBM Business Automation Workflow could improve the integration."

"I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."

"While everything is integrated into one platform, I'd like guidelines on when and how to use ODM. This applies not only to implementation but also to automation processes. Additionally, proper instructions should be provided when installing on the cloud."

"The UI of the solution is not good. They should work to update the solution and make it better and fresher."

More IBM Business Automation Workflow cons

"Lacks the ability to have your own in-house developments."

"OpenText ProVision's collaboration management is quite complicated and difficult to use."

"Integrating with or interfacing with other tools like data management tools would be very helpful."

Pricing and Cost Advice

"The product is expensive."

"The solution has saved us time."

"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."

"When you compare with Laserfiche and M-Files, IBM is expensive."

"Licensing varies by use-case."

"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."

"Our license is on a three-year term."

"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."

More IBM Business Automation Workflow pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

36%

Computer Software Company

Government

Insurance Company

Financial Services Firm

18%

Energy/Utilities Company

13%

Construction Company

12%

Computer Software Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?

We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...

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What do you like most about IBM Business Automation Workflow?

It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management.

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What is your experience regarding pricing and costs for IBM Business Automation Workflow?

The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.

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Comparisons

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Compared 31% of the time

IBM BPM vs IBM Business Automation Workflow

Compared 24% of the time

Apache Airflow vs IBM Business Automation Workflow

Compared 11% of the time

Appian vs IBM Business Automation Workflow

Compared 8% of the time

Pega Platform vs IBM Business Automation Workflow

Compared 6% of the time

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SAP Signavio Process Manager vs OpenText ProVision

Compared 100% of the time

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Product Reports

Buyer's Guide

IBM Business Automation Workflow

June 2025

Download IBM Business Automation Workflow product report

Buyer's Guide

Business Process Management (BPM)

June 2025

Download OpenText ProVision product report

Also Known As

Business Automation Workflow

Metastorm ProVision

Overview

IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

IBM

OpenTextâs MIM (formerly Metastorm Integration & Managed File Transfer) solution provides a single platform for you to manage both batch and real-time, system-based integrations and processes complete with an audit trail to ensure operational success. With OpenText MIM, your organization can: Track high volume transaction and data transfers and file content from a centralized dashboard Ensure corporate data and auditing compliance requirements Enhance agility and visibility into end-to-end process activities at the system, data and human interaction levels Tie legacy systems into new SOA environments Simplify interactions with your existing legacy systems and data by integrating them into your improved business processes

OpenText

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil

Delta Technology, Export Development Canada, Rompetrol, Salt River Project, AMEC, U.S. Air Force, HP Consulting & Integration

Buyer's Guide

IBM Business Automation Workflow vs. OpenText ProVision

June 2025

Free Report: IBM Business Automation Workflow vs. OpenText ProVision

Find out what your peers are saying about IBM Business Automation Workflow vs. OpenText ProVision and other solutions. Updated: June 2025.

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