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IBM Business Automation Workflow vs OpenText ProVision comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
13th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
OpenText ProVision
Ranking in Business Process Management (BPM)
51st
Average Rating
6.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Enterprise Architecture Management (27th)
 

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 1.9%, down from 2.2% compared to the previous year. The mindshare of OpenText ProVision is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM Business Automation Workflow1.9%
OpenText ProVision0.4%
Other97.7%
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.
reviewer1944672 - PeerSpot reviewer
Good attribute attachment but problems with collaboration
I primarily use OpenText ProVision to create our end-to-end process repository and library for different parts of the organization, capturing the collaboration process to get the right inputs OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management."
"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."
"The business process modeling is the most valuable feature."
"The tool streamlines operations, especially from an operational perspective, by facilitating decision-making and ensuring timely approvals. This helps prevent delays in the approval process, where business process management adds significant value for us."
"IBM Business Automation Workflow is stable because the different infrastructure elements, such as the OS and middleware have been used for a long time."
"IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations."
"It is the only product that includes capture content management and a process suite, as well as rules in RPA."
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"All the features come as part of a standard license."
"The stability of the product is very good."
"OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and analyze that information."
 

Cons

"If the issue needs escalation to level two or level three, it can take time on a case-by-case basis."
"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."
"The monitoring features must be improved."
"IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition."
"I feel that the features are not user-friendly."
"I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."
"The SCADA Systems are very sophisticated and have a hard time integrating with our older scales. The technical support in regards to the partner side needs some improvement."
"Requires a lot of customization code writing which could be reduced."
"Lacks the ability to have your own in-house developments."
"OpenText ProVision's collaboration management is quite complicated and difficult to use."
"Integrating with or interfacing with other tools like data management tools would be very helpful."
 

Pricing and Cost Advice

"Licensing varies by use-case."
"The solution has saved us time."
"Our license is on a three-year term."
"The product is expensive."
"While it can be quite costly, it offers significant benefits for users."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Computer Software Company
9%
Insurance Company
7%
Government
5%
Energy/Utilities Company
20%
Construction Company
18%
Manufacturing Company
14%
Comms Service Provider
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise16
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management.
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
Ask a question
Earn 20 points
 

Also Known As

Business Automation Workflow
Metastorm ProVision
 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Delta Technology, Export Development Canada, Rompetrol, Salt River Project, AMEC, U.S. Air Force, HP Consulting & Integration
Find out what your peers are saying about IBM Business Automation Workflow vs. OpenText ProVision and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.