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IBM Business Automation Workflow vs OpenText ProVision comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
18th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
OpenText ProVision
Ranking in Business Process Management (BPM)
44th
Average Rating
6.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Enterprise Architecture Management (25th)
 

Mindshare comparison

As of October 2026, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 1.2%, down from 1.9% compared to the previous year. The mindshare of OpenText ProVision is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
IBM Business Automation Workflow1.2%
OpenText ProVision0.9%
Other97.9%
Business Process Management (BPM)
 

Featured Reviews

IsmailEl Dahshan - PeerSpot reviewer
CEO at Exact Holding NV
Automation has transformed financial workflows and has improved revenue tracking and compliance
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particularly when searching documents. Archiving snapshots would be very beneficial. It would be good to reduce the administration effort required to archive snapshots, as this is a main issue with the product. I would also recommend that IBM engage with customers more deeply. Rather than sending URLs or documentation for customers to solve problems independently, the support team should be more involved in addressing the client's specific issues in a targeted manner, providing clear guidance on what actions need to be taken.
reviewer1944672 - PeerSpot reviewer
Senior Director, Head of Process & Functional Architecture, Intelligent Automation at a real estate/law firm with 10,001+ employees
Good attribute attachment but problems with collaboration
I primarily use OpenText ProVision to create our end-to-end process repository and library for different parts of the organization, capturing the collaboration process to get the right inputs OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management."
"The tool streamlines operations, especially from an operational perspective, by facilitating decision-making and ensuring timely approvals. This helps prevent delays in the approval process, where business process management adds significant value for us."
"The integration capabilities are excellent, as IBM Business Automation Workflow integrates seamlessly with other IBM products, such as Enterprise Content Management, FileNet, Case Manager, and Operational Decision Management, with many adapters available so we can communicate everything through the same business process management scenario."
"This is a stable solution that we have been able to use as a distributed system."
"Its interface is well-designed and user-friendly"
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"IBM provides long-term support and maintains a traditionally good customer-vendor relationship."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"The stability of the product is very good."
"OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and analyze that information."
"I like that all the features come as part of a standard license and that one license covers everything."
 

Cons

"The monitoring features must be improved."
"IBM Business Automation Workflow is used for the financial sector like the loan management process cycle. It is not worth to use for simple process."
"The main areas which need improvement are specifically around reporting and analytics."
"There are several areas where improvements could be made including with engagement of OCR capabilities. We currently need to write a lot of customization code and I think if that could be reduced it would improve performance."
"Integrating the solution with existing systems can be complicated and it needs careful planning and execution."
"IBM Business Automation Workflow could improve the integration."
"Code management lacks merging capabilities. If parallel development requires merging, improvements in this area would be beneficial."
"Sometimes, you need an integrated solution. Customers don't want to have to say, "Oh, I'm acquiring this product, now I have to go build up that product. I have to go and build something else in another product and integrate.""
"OpenText ProVision's collaboration management is quite complicated and difficult to use."
"Lacks the ability to have your own in-house developments."
"Integrating with or interfacing with other tools like data management tools would be very helpful."
"There are a number of drawbacks. Mainly, the collaboration is lacking to some extent - at least when it comes to how we are using it."
"My main complaint is that the solution is not open source in the sense that you can't have your own in-house developments."
 

Pricing and Cost Advice

"When you compare with Laserfiche and M-Files, IBM is expensive."
"Our license is on a three-year term."
"While it can be quite costly, it offers significant benefits for users."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"The product is expensive."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Outsourcing Company
13%
Construction Company
8%
Insurance Company
7%
Manufacturing Company
15%
Construction Company
14%
Comms Service Provider
12%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise17
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
What needs improvement with IBM Business Automation Workflow?
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particular...
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Also Known As

Business Automation Workflow
Metastorm ProVision
 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Delta Technology, Export Development Canada, Rompetrol, Salt River Project, AMEC, U.S. Air Force, HP Consulting & Integration
Find out what your peers are saying about IBM Business Automation Workflow vs. OpenText ProVision and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.