IBM BPM vs SS&C Chorus comparison

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IBM Logo
9,630 views|7,403 comparisons
90% willing to recommend
SS&C Technologies Logo
536 views|381 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM BPM and SS&C Chorus based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM).
To learn more, read our detailed Business Process Management (BPM) Report (Updated: March 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "It may be cheaper for organizations to pay for the Viewer licenses that are immediately up and running in the cloud, rather than paying for someone to administer publishing to an intranet."
  • "Starting out with Express can also help reduce the cost for adopting the product."
  • "​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did."
  • "It gives us a good return on investment."
  • "We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
  • "Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
  • "It has a low cost to implement. You'll get your money back in the same year that you complete the project."
  • "The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from."
  • More IBM BPM Pricing and Cost Advice →

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    report
    Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
    767,667 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    Top Answer:The product is expensive considering the hardware and software costs.
    Top Answer:The effort required to upgrade from AWD to SS&C Chorus may vary depending on the size and complexity of your environment. It may take several months to complete the upgrade An overview of the steps… more »
    Ranking
    Views
    9,630
    Comparisons
    7,403
    Reviews
    24
    Average Words per Review
    417
    Rating
    7.7
    Views
    536
    Comparisons
    381
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Camunda logo
    Compared 22% of the time.
    Pega BPM logo
    Compared 9% of the time.
    Appian logo
    Compared 9% of the time.
    Apache Airflow logo
    Compared 7% of the time.
    Also Known As
    WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
    SS&C AWD
    Learn More
    Overview

    IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.

    IBM BPM Features

    IBM BPM has many valuable key features. Some of the most useful ones include:

    • Process designer authoring tool
    • Collaborative editing and immediate playback of processes
    • Interactive user interfaces
    • Process rules based on IBM Operational Decision Manager
    • IBM Integration Designer (BPEL and SOA)
    • Designing and building case management systems
    • Process portal
    • Real-time monitoring and reporting
    • Performance analytics and optimizer
    • Performance data warehouse
    • IBM Process Center with a shared asset repository
    • IBM Process Federation Server
    • Built-in enterprise service bus (ESB)
    • Transaction support
    • Integration adapters
    • Network deployment support
    • High availability: clustering and unlimited cores

    IBM BPM Benefits

    There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:

    • Increased efficiency and cost savings: IBM BPM can help you optimize existing processes and incorporate more structure into the development of new processes by removing process redundancies and bottlenecks.
    • More scalable processes: The solution enables better process execution and workflow automation, which transfers well when scaling processes.
    • Greater transparency: Because IBM BPM’s process automation clearly defines owners for tasks along the process, it provides more transparency and accountability throughout a given process. In turn, this fosters more communication among teams.
    • Less dependency on development teams: IBM BPM offers low-code features which remove potential dependencies on development. Business users can be onboarded onto these tools quickly and easily, thereby increasing process automation across the company.

    Reviews from Real Users

    IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.

    Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”

    Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."

    A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."

    A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”

    SS&C Chorus is an intelligent automation platform designed to increase straight-through processing, reduce operational risk, and enhance digital customer journeys. Purpose-built for complex and regulated environments, SS&C Chorus brings machine learning, low-code process automation, system integration, case management, and document capture to transform, manage, and automate critical business processes. 

      Clients rely on SS&C Chorus to run mission-critical processes such as opening new customer accounts, paying out claims, and processing loans. SS&C Chorus is built for scale with over 4 billion transactions processed and 600 million pages digitized annually, and over 300,000 monthly active users. Customers can choose to host Chorus in the secure SS&C private cloud, or alternately in a cloud of their choice or on-premise. Implementation is guided by our in-house consultants who understand your industry and partner with you through configuration, process transformation, and change management. In addition to the platform, SS&C offers full-service business process outsourcing, with over 8,000 associates using SS&C Chorus daily to process work on behalf of customers.

      Sample Customers
      Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
      Over 580 companies trust globally run their customer operations on SS&C Chorus, including: - 24 out of the top 25 financial services & banking firms- 19 out of the top 25 insurance firms- 17 out of the top 25 world banks- 14 out of the top 25 healthcare & pharma firms
      Top Industries
      REVIEWERS
      Financial Services Firm57%
      Computer Software Company17%
      Insurance Company10%
      Real Estate/Law Firm3%
      VISITORS READING REVIEWS
      Financial Services Firm29%
      Computer Software Company13%
      Manufacturing Company7%
      Retailer6%
      VISITORS READING REVIEWS
      Financial Services Firm27%
      Computer Software Company18%
      Insurance Company12%
      Educational Organization7%
      Company Size
      REVIEWERS
      Small Business26%
      Midsize Enterprise15%
      Large Enterprise59%
      VISITORS READING REVIEWS
      Small Business17%
      Midsize Enterprise12%
      Large Enterprise71%
      VISITORS READING REVIEWS
      Small Business16%
      Midsize Enterprise14%
      Large Enterprise70%
      Buyer's Guide
      Business Process Management (BPM)
      March 2024
      Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM). Updated: March 2024.
      767,667 professionals have used our research since 2012.

      IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while SS&C Chorus is ranked 39th in Business Process Management (BPM). IBM BPM is rated 7.8, while SS&C Chorus is rated 0.0. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, IBM BPM is most compared with Camunda, Pega BPM, Appian, IBM Business Automation Workflow and Apache Airflow, whereas SS&C Chorus is most compared with Pega BPM, Appian, ServiceNow Now Platform, FIS Commercial Lending Suite and Microsoft Power Apps.

      See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.

      We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.