IBM BPM and OpenText AppWorks are key players in the business process management category. IBM BPM stands out with its extensive toolset and integration capabilities, particularly strong in broad-scale implementations, whereas OpenText AppWorks is praised for its ease of use and rapid process automation, appealing to diverse deployment environments.
Features: IBM BPM provides robust integration with IBM WebSphere, advanced process orchestration, and a comprehensive toolkit for managing business processes. OpenText AppWorks enables quick development and strong integration, excels in monitoring with its OCR capabilities, and offers efficient management solutions.
Room for Improvement: IBM BPM is complex with a steep learning curve, requiring enhancements in UI and configuration, performance, and scalability. OpenText AppWorks needs improvements in its user interface, archive functionality, and integration model, especially for mobile compatibility and AI incorporation.
Ease of Deployment and Customer Service: IBM BPM typically deploys on-premises with hybrid and private cloud options, complicating deployment. It has well-rated customer service, though quicker support responses are desired. OpenText AppWorks provides flexibility with public and hybrid cloud deployments, rated positively for integration benefits, yet faces technical support efficiency challenges.
Pricing and ROI: IBM BPM is pricier, designed for larger enterprises with significant ROI through reduced manual errors and optimization, but its cost can deter smaller businesses. OpenText AppWorks has competitive pricing relative to its feature set, offering scalable, efficient options with noteworthy ROI.
IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.
IBM BPM Features
IBM BPM has many valuable key features. Some of the most useful ones include:
IBM BPM Benefits
There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.
Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”
Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."
A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”
OpenText Appworks. AppWorks is OpenText's Enterprise Application Development and Management platform. It allows you to quickly and easily build purpose-specific apps for the enterprise using the web technologies such as HTML5, CSS3 and JavaScript. These apps can connect to the OpenText EIM Suite using RESTful API.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
