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IBM B2B Integrator vs SWIFT InterAct comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM B2B Integrator
Ranking in Business-to-Business Middleware
1st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
No ranking in other categories
SWIFT InterAct
Ranking in Business-to-Business Middleware
12th
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Business-to-Business Middleware category, the mindshare of IBM B2B Integrator is 8.3%, up from 6.9% compared to the previous year. The mindshare of SWIFT InterAct is 1.9%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Mindshare Distribution
ProductMindshare (%)
IBM B2B Integrator8.3%
SWIFT InterAct1.9%
Other89.8%
Business-to-Business Middleware
 

Featured Reviews

reviewer2742345 - PeerSpot reviewer
General Manager Neverhack Spain at a tech vendor with 11-50 employees
Experience with robust integrator reveals strong performance and potential for interface updates
Based on my experience and my clients' feedback, there are a few points IBM can improve for IBM B2B Integrator. One of these is the graphical user interface. For several years, IBM has been promising to renew this interface, which has an ancient, old aesthetic, though it contains many functionalities. Creating a new interface would incur a very high internal cost with no new profitability for IBM. This is one of the points where customers say it feels like working in the 1990s with this interface. Another significant issue is that the platform is not multi-tenant. It's not possible to have different tenants in the cloud. This creates problems when trying to create SaaS offers based on IBM B2B Integrator, as there is the possibility that some workflow for a customer can be visible to another one. Since it's not multi-tenant, it's running on the same tenant of the platform. This is the main issue that the platform has.
VK
Swift Administrator at OTP Bank Hungary
Reliability and integration ease enhance messaging efficiency
The most important feature and the reason we use it is the reliability. It's incredibly reliable. We have never experienced any problems worth mentioning. It is quite easy to monitor and check. We are satisfied with the service. While many questions would be better answered by business personnel from the back office, from our perspective, we are satisfied with it. The support for this service is perfect. We frequently have technical questions, not just about future upgrades, and the support is exceptional. We have numerous subsidiaries that can access the case manager on the SWIFT side, and everyone is satisfied with this. The system is straightforward to install and upgrade. It's crucial to upgrade all patches and hotfixes, and the process is quite simple.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
8%
Construction Company
7%
Financial Services Firm
64%
Government
5%
Construction Company
4%
Educational Organization
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise32
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for IBM B2B Integrator?
Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...
What needs improvement with IBM B2B Integrator?
From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connect...
What is your primary use case for IBM B2B Integrator?
IBM B2B Integrator is majorly used in banks for managed file transfer, integrating with their external and internal applications for large files, especially huge files which need to be transferred,...
What needs improvement with SWIFT InterAct?
As IT professionals, we don't have extensive knowledge about the messages or the financial aspects of this subject. This is a complex system, and we primarily understand the IT component rather tha...
What is your primary use case for SWIFT InterAct?
We are administrators of all sorts of SWIFT solutions, including SWIFT InterAct and FIN. We are SWIFT administrators utilizing various solutions for reaching SWIFT. We use SAA, SAG, AGF, boxes, and...
What advice do you have for others considering SWIFT InterAct?
We use swift.com for administration purposes. As SWIFT administrators, we primarily use it for administration to reach swift.com. Regarding compliance, we use various solutions, but the one integra...
 

Also Known As

IBM Sterling B2B Integrator, Sterling Gentran Integration Suite
InterAct
 

Overview

 

Sample Customers

Bonnie Plants, Toshiba Europe, Florida Hospital
Seceti
Find out what your peers are saying about IBM, Informatica, Seeburger and others in Business-to-Business Middleware. Updated: July 2026.
908,344 professionals have used our research since 2012.