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SWIFT InterAct Reviews

Vendor: SWIFT
4.5 out of 5
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What is SWIFT InterAct?

Online and mobile platform for financial service providers that enables consistent interaction between back office and contact center.

Get the Business-to-Business Middleware Buyer's Guide and find out what your peers are saying about SWIFT InterAct, SWIFTnet FIN and more!
SWIFT InterAct is the #11 ranked solution in top Business-to-Business Middleware solutions. PeerSpot users give SWIFT InterAct an average rating of 9.0 out of 10. SWIFT InterAct is most commonly compared to SWIFTnet FIN: SWIFT InterAct vs SWIFTnet FIN. SWIFT InterAct is popular among the large enterprise segment, accounting for 88% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 62% of all views.
Buyer's Guide
Business-to-Business Middleware
December 2025
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Helped 879,768 peers since 2012

SWIFT InterAct mindshare

As of January 2026, the mindshare of SWIFT InterAct in the Business-to-Business Middleware category stands at 2.3%, down from 5.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business-to-Business Middleware Market Share Distribution
ProductMarket Share (%)
SWIFT InterAct2.3%
IBM Sterling B2B Integration Services12.9%
MuleSoft Anypoint Platform9.8%
Other75.0%
Business-to-Business Middleware
 
 
Key learnings from peers
Last updated Nov 12, 2025

Valuable Features

  • "The support for this service is perfect; we frequently have technical questions, not just about future upgrades, and the support is exceptional."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Business-to-Business Middleware Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Financial Services Firm
62%
Computer Software Company
9%
Manufacturing Company
7%
Government
4%
Legal Firm
4%
Insurance Company
2%
Retailer
2%
Construction Company
1%
Wholesaler/Distributor
1%
Energy/Utilities Company
1%
Healthcare Company
1%
Hospitality Company
1%
Educational Organization
1%
Media Company
1%
Outsourcing Company
1%

Compare SWIFT InterAct with alternative products

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Learn more about SWIFT InterAct

SWIFT InterAct was previously known as InterAct.

SWIFT InterAct customers

Seceti

Related questions

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Product Categories

Product Categories
Business-to-Business Middleware

Popular Comparisons

Popular Comparisons
SWIFTnet FIN vs SWIFT InterAct Logo
SWIFTnet FIN vs SWIFT InterAct
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SWIFT InterAct Reviews Summary
Author infoRatingReview Summary
Swift Administrator at OTP Bank Hungary4.5We've used SWIFT InterAct for over 15 years due to its reliability, stability, and excellent support. It's easy to manage, scales well, and fits our administrative needs, though AI could improve monitoring and problem-solving functions.