IBM Application Performance Management vs Zabbix comparison

IBM and Zabbix are both solutions in the Application Performance Monitoring (APM) and Observability category. IBM is ranked #54, while Zabbix is ranked #10 with an average rating of 8.7. IBM holds a 0.6% mindshare in APM, compared to Zabbix’s 2.5% mindshare. Additionally, 62% of IBM users are willing to recommend the solution, compared to 95% of Zabbix users who would recommend it.

IBM Application Performance...

Read 7 IBM Application Performance Management reviews

1,064 Views
1,043 Comparison Views

62% willing to recommend

Zabbix

Read 108 Zabbix reviews

23,563 Views
4,948 Comparison Views

95% willing to recommend

IBM Application Performance...

Zabbix

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Executive SummaryUpdated on Jul 24, 2024

Zabbix and IBM Application Performance Management compete in the APM market. IBM appears to have the upper hand due to its advanced features and professional support, which justify its higher cost.

Features: Zabbix offers extensive monitoring capabilities, open-source flexibility, and affordability. IBM stands out with advanced AI-driven analytics, scalability, and comprehensive monitoring options.

Room for Improvement: Zabbix could improve its modern interface, training resources, and user interface intuitiveness. IBM could lower its learning curve, simplify configurations, and reduce deployment complexity.

Ease of Deployment and Customer Service: Zabbix is favored for straightforward deployment and robust community support, though it lacks comprehensive customer service. IBM, while more complex to deploy, provides extensive customer service and professional support, giving it an advantage in professional environments.

Pricing and ROI: Zabbix is praised for low cost and solid ROI for small to medium businesses. IBM's higher initial setup cost is justified by substantial long-term ROI from its enhanced functionalities and service, making it worthwhile for enterprises needing advanced performance management capabilities.

To learn more, read our detailed IBM Application Performance Management vs. Zabbix Report (Updated: December 2025).

Buyer's Guide

IBM Application Performance Management vs. Zabbix

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Application Performance...

Ranking in Application Performance Monitoring (APM) and Observability

54th

Average Rating

6.4

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

10th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

108

Ranking in other categories

Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (1st)

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of IBM Application Performance Management is 0.6%, up from 0.3% compared to the previous year. The mindshare of Zabbix is 2.5%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Zabbix	2.5%
IBM Application Performance Management	0.6%
Other	96.9%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Daniel Tamiru

Manager, Database & System Administration at Awash International Bank

A multi-functional solution but has poor stability and performance-related issues

We are using version 4 of IBM Application Performance Management, and it is deployed on-premises. We use it for internet banking and mainly for application performance on-site. For example, if we face performance-related issues in one of our software or managed services, we use this solution to…

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KamranBhatti

Network Engineer at a computer software company with 11-50 employees

Helps reduce response time but has room to improve customization complexity

We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."

"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."

"The initial setup was straightforward and took minimal effort."

"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."

"I would rate the scalability an eight out of ten."

"It's easy to use."

"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."

"We are able to do problem determination on runaway processes."

"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."

"The most valuable features in Zabbix are those that help us overcome bottlenecks in CPU usage, as well as reduce memory delay. I know that we have only reached the tip of the iceberg of what Zabbix's features can do for us, and we have not used all of them yet."

"It can send messages to our ticketing system."

"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."

"The integration capabilities and APIs are the best part."

"We like the user-interface for this solution, which makes it an easy to use tool."

"Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."

More Zabbix pros

Cons

"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."

"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy."

"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."

"The stability is not great and should be better."

"The demo that was provided to us is not working very well. At times, there are errors."

"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."

"Technical support can be slow and needs improvement."

"The solution needs to add remote features."

"The only issue we have had with Zabbix is when we decided to make an update or upgrade."

"Implementing Zabbix is difficult. I've deployed many solutions over the years, and Zabbix is the hardest to implement. You have to do some development to get it to work with IBM, Micro Focus, or HP products."

"My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement."

"I would like to better be able to monitor Oracle processes."

"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."

"The stability could be better."

"The only improvement I would suggest, revolves around its AI and ML capabilities."

More Zabbix cons

Pricing and Cost Advice

"IBM APM is one of the cheaper products on the market, while everything necessary to get started is included in the license."

"The licensing fees can be paid every six months or on a yearly basis."

"As I previously indicated, I initiated the IBM and uncovered all its elements. Consequently, I'm not inclined towards a licensing approach."

"Zabbix is a free solution but the support contact costs money."

"I use the tool's free version."

"There is no license but we need to pay for support."

"Zabbix is free but if you use it in production then you have to pay for it."

"It's free software released under the GNU/GPL license."

"It is freeware. We still use the free version of Zabbix."

"Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."

"This is an open-source solution that can be used free of charge."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

21%

Retailer

14%

Manufacturing Company

11%

Healthcare Company

Computer Software Company

13%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

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What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

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What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

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What needs improvement with Zabbix?

The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...

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Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

January 2026

IBM Application Performance Management report

Download IBM Application Performance Management product report

Buyer's Guide

Zabbix

January 2026

Download Zabbix product report

Also Known As

IBM APM

No data available

Overview

The IBM Application Performance Management portfolio provides visibility, control and automation of your mission-critical applications. It helps pinpoint the root cause of application's issue more quickly and resolve the problem. The integrated capabilities cover the five key areas: discovery, end-use experience, transaction tracking, enterprise diagnostics and analytics. It also easily monitors applications to ensure optimal performance to extend your hybrid management environment capabilities, to measure the customer experience from multiple locations and to further eliminate blind spots in your application environment.

IBM

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Zabbix

Sample Customers

Mibtree, EatDrinkDeals.com, IT Performance Advisor

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Buyer's Guide

IBM Application Performance Management vs. Zabbix

December 2025

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