Hyland OnBase vs Ultimus Adaptive Business Process Management comparison

Hyland and Ultimus are both solutions in the Business Process Management (BPM) category. Hyland is ranked #15 with an average rating of 7.6, while Ultimus is ranked #49. Hyland holds a 1.4% mindshare in BPM, compared to Ultimus’s 0.6% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 50% of Ultimus users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

4,371 Views
1,005 Comparison Views

100% willing to recommend

Ultimus Adaptive Business P...

Read 2 Ultimus Adaptive Business Process Management reviews

370 Views
370 Comparison Views

50% willing to recommend

Hyland OnBase

Ultimus Adaptive Business P...

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Executive SummaryUpdated on Dec 18, 2024

Hyland OnBase and Ultimus Adaptive Business Process Management compete in enterprise content management and business process management. Ultimus is seen as a superior choice for its comprehensive process management features and flexibility, although it is more expensive.

Features: Hyland OnBase includes document management, workflow automation, and integration with enterprise applications, effectively managing complex content. Ultimus Adaptive Business Process Management offers process automation, adaptability, and advanced analytics, enhancing business process efficiency. The main difference lies in OnBase’s content management focus versus Ultimus’s adaptability and automation.

Ease of Deployment and Customer Service: Hyland OnBase has a straightforward deployment with strong integration options and reliable customer support. Ultimus provides a more complex, tailored deployment process supported by responsive and knowledgeable customer service. OnBase’s deployment is simpler, while Ultimus offers bespoke capabilities.

Pricing and ROI: Hyland OnBase generally requires a lower setup cost and provides a quicker ROI, appealing to budget-conscious businesses. Ultimus demands higher initial investments but targets long-term ROI through improved process efficiencies. OnBase offers a better cost-to-benefit ratio, whereas Ultimus has higher costs with potentially greater long-term returns.

To learn more, read our detailed Hyland OnBase vs. Ultimus Adaptive Business Process Management Report (Updated: December 2025).

Buyer's Guide

Hyland OnBase vs. Ultimus Adaptive Business Process Management

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

15th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (12th)

Ultimus Adaptive Business P...

Ranking in Business Process Management (BPM)

49th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.4%, up from 0.3% compared to the previous year. The mindshare of Ultimus Adaptive Business Process Management is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Hyland OnBase	1.4%
Ultimus Adaptive Business Process Management	0.6%
Other	98.0%

Business Process Management (BPM)

Featured Reviews

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

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Pablo Sosa

Especialista en bases de datos at Banco de Desarrollo del Ecuador

Integrates well and helpful support

Ultimus Adaptive Business Process Management has good integration with all the other tools we have been using in our company. We use the data that other tools provide in our implementation. We have developed several processes here in the company, such as requests for change, request development, and buying processes. The tool allows you to modify the business rules without the need to modify the source code, the administrator can move the process one step to another without needing to be implemented in the logic of the automation, this can be done from the administration console Or with the integration EIK, there is a wide number of options for the administrator who gives you great flexibility in your administration.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its most valuable aspect is its flexibility"

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"The solution is very developed and we are not taking full advantage of its functionalities."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

More Hyland OnBase pros

"Ultimus Adaptive Business Process Management has good integration with all the other tools we have been using in our company. We use the data that other tools provide in our implementation."

"Development is easy on the Ultimus platform."

Cons

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"Software malfunctioning usually occurs when we receive documents from external sources."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The solution’s initial setup is a little difficult."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

More Hyland OnBase cons

"We are looking for a feature that can resign and move the process from one step to another step."

"Ultimus is not good at handling cash transactions. They should add a mobile application in the next release."

Pricing and Cost Advice

"The tool's price is high."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"OnBase is reasonably priced."

"The solution costs around $6,000 per month."

"Ultimus could stand to lower the price. Other tools are cheaper."

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Top Industries

By visitors reading reviews

Government

12%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

No data available

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

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What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

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Comparisons

OpenText Content Management vs Hyland OnBase

Compared 10% of the time

Alfresco vs Hyland OnBase

Compared 8% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 8% of the time

IBM FileNet vs Hyland OnBase

Compared 7% of the time

SharePoint vs Hyland OnBase

Compared 7% of the time

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Camunda vs Ultimus Adaptive Business Process Management

Compared 100% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

January 2026

Download Hyland OnBase product report

Buyer's Guide

Business Process Management (BPM)

January 2026

Ultimus Adaptive Business Process Management report

Download Ultimus Adaptive Business Process Management product report

Also Known As

OnBase

No data available

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

The Ultimus Adaptive Business Process Management (BPM) Suite is a seamlessly integrated Business Process Management Software solution to manage the complete lifecycle of key business processes.

Ultimus

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Ministry of Education Oman, Perdue Farms, MEG Energy Corp., The National and University Library, Unilever

Buyer's Guide

Hyland OnBase vs. Ultimus Adaptive Business Process Management

December 2025

Free Report: Hyland OnBase vs. Ultimus Adaptive Business Process Management

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