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Huntress Managed EDR vs Secureworks Taegis Managed XDR / MDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Endpoint Detection and Response (EDR) (6th)
Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
20th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Security Services Providers (MSSP) (2nd)
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of Huntress Managed EDR is 4.1%, down from 9.0% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 2.8%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR4.1%
Secureworks Taegis Managed XDR / MDR2.8%
Other93.1%
Managed Detection and Response (MDR)
 

Featured Reviews

Adam Knubley - PeerSpot reviewer
Head Of IT at EA Gibson, Shipbrokers
Managed detection has improved visibility and response but still needs broader integrations
The best features Huntress Managed EDR offers do not really include any other features outside what other providers are doing; it was more about integrating with other tools that we already had with them. I find it easy to use Huntress Managed EDR; we don't operate within Huntress Managed EDR portal for EDR but have it work on our Defender data and through SIEM, which means we use a different interface and a different kind of portal to manage it. My impression of Huntress Managed EDR's ability to detect persistent footholds on our endpoints is adequate. I have the threat containment feature turned on, but we haven't seen any usage of it yet. I make use of Huntress Managed EDR's ability to automatically remediate low-severity threats; this automatic remediation affects my workload and security by purely blocking people trying to install applications, thereby stopping people from creating a bigger attack surface. The availability of Huntress Managed EDR for all major operating systems does not affect my organization's cybersecurity strategy.
reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using Huntress Managed EDR has helped reduce the need for expensive security tools or to hire expensive security analysts, which is very important as we can use the money that we saved on those in improving equipment."
"In comparison to other solutions I've used or evaluated, Huntress Managed EDR offers a friendly user experience, whereas other EDRs require learning from scratch and can either be complicated or not optimal for SMBs."
"Huntress Managed EDR has reduced the need for multiple tools and extra security resources, as their managed detection and response helps our lean IT team handle alerts efficiently, keeping operational costs down while still protecting endpoints well."
"I have nothing negative to say about my main use case or how my team interacts with Huntress Managed EDR because Huntress Managed EDR is superb."
"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"I have complete confidence that I do not have to operate a 24/7 security operations center myself because Huntress Managed EDR will be working during the hours when I am not available and will pick up anything that I miss."
"I cannot express enough how satisfied I am with Huntress Managed EDR from a performance, support, account management, and pricing perspective; everything has been super transparent, making it a great product with impressive support and sales."
"The solution definitely made us way more aware of the possibilities out there."
"We can easily isolate affected machines in the network."
"The pricing is flexible."
"The initial setup was very straight forward."
"The most valuable feature is the fast alerting and response time."
"Solved a fundamental problem that lets us all sleep well at night!"
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"The knowledge base is up to date and easy to use."
 

Cons

"I would like to see an easier way to whitelist sites or to monitor some of the reporting that Huntress Managed EDR does."
"It would be ideal if they could create some incentives to help more partners get clients to onboard it."
"There is room for improvement in Huntress Managed EDR regarding a minor issue."
"Huntress Managed EDR can be improved in that right now it can only support Windows Defender and not other third-party antivirus software."
"The integration with Autotask could be improved."
"Regarding Huntress Managed EDR, they could add more features when compared to another EDR platform, SentinelOne."
"Reporting for Huntress Managed EDR could be better."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"The deployment could definitely be improved."
"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."
"In the next release of this solution, I would like to see file integrity monitoring."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
 

Pricing and Cost Advice

"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"The Huntress pricing is an excellent value for what the product provides."
"Huntress Managed EDR offers a fair pricing model."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"The pricing of Dell Secureworks is very reasonable."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"It is expensive but there is no better product than this."
"The Red Cloak agent is free."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
8%
Construction Company
13%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business74
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise5
 

Questions from the Community

What needs improvement with Huntress?
Improvements for Huntress Managed EDR could include better integration with ticket systems, as the biggest problem seems to be that every new feature comes with an additional cost. As for needed im...
What is your primary use case for Huntress?
Huntress Managed EDR is part of our security package for all our managed service customers. When using Huntress Managed EDR, it serves as our primary security detection tool, and it feeds directly ...
What advice do you have for others considering Huntress?
I rate Huntress Managed EDR a 10 out of 10. I chose 10 for Huntress Managed EDR because it is pretty much the vendor support and responsiveness that sets it apart, and it is essentially how we comp...
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
 

Also Known As

No data available
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Information Not Available
RICOH, Owens and Minor
Find out what your peers are saying about Huntress Managed EDR vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: September 2026.
920,939 professionals have used our research since 2012.