

Huntress Managed EDR and Netsurion are products competing in the managed security space. Based on the data, Huntress Managed EDR seems to have the upper hand with its focus on automatic threat remediation and human-led SOC team.
Features: Huntress Managed EDR offers automatic threat remediation, a human-led SOC team for monitoring, and integration with Microsoft products, providing seamless operation. Netsurion provides features like real-time alerts, product integration, and a centralized dashboard for improved visibility and reporting.
Room for Improvement: Netsurion needs better search functionalities and UI intuitiveness, especially in Elasticsearch, with improved integration with log systems and faster alert updates. Huntress Managed EDR should enhance reporting accuracy and ticketing system integration, while addressing the cost concerns for new features.
Ease of Deployment and Customer Service: Netsurion supports on-premises and hybrid cloud settings but requires careful planning for deployment; its SOC is noted for excellent support. Huntress Managed EDR provides a simpler deployment process, keen on public, private, and hybrid clouds with exceptional customer support ensuring rapid response.
Pricing and ROI: Netsurion's pricing is higher, justified by managed services yielding labor cost savings equivalent to several full-time employees. Huntress Managed EDR is cost-effective, appealing to SMBs with low setup costs and straightforward licensing, delivering considerable security benefits and cost savings facilitating business expansion.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
Huntress Managed EDR provides validated detections, detailed threat context, and recommendations from the SOC team, our engineers can focus on responding to legitimate threats rather than manually reviewing large numbers of low priority alerts.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
For MSPs, the multi-tenant management capabilities are especially valuable because they allow engineers to support multiple clients from a single platform while maintaining clear separation between environments.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
From a day-to-day perspective, the platform has provided dependable threat detection, tamper alerting, and consistent SOC support.
It is stable and reliable for day-to-day SOC operations.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Additional dashboard customization, more granular alert filtering options, and enhanced executive level reporting would help teams present security insights more effectively to their clients.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
| Product | Mindshare (%) |
|---|---|
| Huntress Managed EDR | 4.1% |
| Netsurion | 1.2% |
| Other | 94.7% |


| Company Size | Count |
|---|---|
| Small Business | 74 |
| Midsize Enterprise | 6 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 7 |
| Large Enterprise | 7 |
Huntress Managed EDR provides round-the-clock threat detection, incident response, and remediation services. It offers a cost-effective security solution tailored for small to medium businesses, integrating seamlessly with Microsoft Defender to bolster cybersecurity without needing extensive security personnel.
Huntress Managed EDR specializes in comprehensive threat-hunting and proactive defense, designed to operate alongside existing antivirus tools like Microsoft Defender. It delivers continuous monitoring and advanced threat detection to protect endpoints from threats beyond traditional antivirus capabilities. The platform features a user-oriented interface enabling efficient endpoint management and security. While valued for its 24/7 security operations and threat response, Huntress faces certain challenges such as enhancing reporting capabilities, expanding integration with third-party systems, and advancing its XDR functionalities. Users seek improved API capabilities, streamlined report generation, and broader Macintosh support to elevate their experience with the tool.
What are the key features?Industries leverage Huntress Managed EDR to enhance security frameworks and integrate with existing security measures, like Microsoft Defender. Its deployment spans financial, healthcare, and SMB sectors, where the need for robust endpoint protection and threat-hunting capabilities is paramount. Organizations benefit from its flexible deployment options, adapting Huntress to their specific cybersecurity strategies.
Netsurion offers real-time alerts, weekly reports, and a user-friendly interface, facilitating security event visibility and threat detection. Its capabilities include seamless platform integration, quick setup, 24/7 SOC monitoring, and fast data retrieval via Elasticsearch.
Netsurion enhances IT security by providing centralized log management, abnormal activity alerts, and compliance reports. Users often employ it for VPN monitoring, firewall scrutiny, and vulnerability assessment. The system's frequent updates ensure effective cybersecurity management, while its managed SOC service supports ongoing threat monitoring and response. Despite its strengths, users suggest improvements in interface simplicity, report generation speed, and search functionalities.
What are Netsurion's key features?Netsurion is implemented across diverse industries to provide comprehensive security monitoring and compliance management. Companies use it to gather and analyze log data, manage firewall activities, assess vulnerabilities, and facilitate event logging. This aids in enhancing security posture and ensuring compliance with industry standards.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.