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Huntress Managed EDR vs Microsoft Defender for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Huntress Managed EDR boosts ROI by lowering labor and security costs while enhancing efficiency and threat management.
Sentiment score
6.1
Microsoft Defender for Business improves security, enhances productivity, and reduces costs but may have delays in financial returns.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
CTO at Limetree Labs
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
Director, Information Technology at Middletown Medical
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
Managing Director at HTL 365 LLC
Using Microsoft Defender for Business results in cost reductions as it consolidates various features under one product, saving around 20% to 30% of the budget.
Consultant at Dell Technologies
The value I see in Microsoft Defender for Business is in its ability to track and respond to application usage and security threats through its CASB and automation features, which are cost-beneficial.
 

Customer Service

Sentiment score
7.9
Huntress Managed EDR's customer service is praised for quick, knowledgeable, proactive support with high availability and excellent ratings.
Sentiment score
5.2
Microsoft Defender for Business support is efficient but inconsistent, with variable responsiveness and differing opinions on staff knowledge and resolution times.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
Owner at Phenicie Business Management
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Senior Systems Engineer at NetSmart, Inc.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
President at Cyber5
It is rated ten out of ten for its quality and assistance.
Solution Consultant at BIM Group of Companies
The onboarding support is exceptional, ensuring seamless integration and implementation.
Chief Cybersecurity Architect at cytek-security
Faster support is needed for endpoint security solutions.
 

Scalability Issues

Sentiment score
8.1
Huntress Managed EDR is scalable, cost-effective for SMBs, easy to deploy, manage, and suits diverse client needs efficiently.
Sentiment score
7.6
Microsoft Defender for Business offers scalable, cloud-driven security for diverse organizations, adaptable to various configurations and endpoint quantities.
I know other techs with thousands deployed, so scalability isn't an issue.
Business Owner at Royal IT
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
Owner at Phenicie Business Management
I can easily scale from one machine to thousands without any fuss.
Owner at Antra Tech
The cloud-based nature of the solution ensures high scalability.
Solution Consultant at BIM Group of Companies
The scalability of Microsoft Defender for Business is rated as ten, indicating it is very scalable.
Consultant at Dell Technologies
In terms of scalability, I would rate Microsoft Defender for Business a ten.
Public Cloud Engineer at Prudential
 

Stability Issues

Sentiment score
8.5
Huntress Managed EDR is stable and reliable, quickly addressing issues with minimal system impact despite minor compatibility challenges.
Sentiment score
7.2
Microsoft Defender for Business is highly rated for stability, despite minor errors and complexity issues not significantly impacting confidence.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
Security Specialist at a healthcare company with 201-500 employees
We have not experienced any issues with lagging, crashing, or downtime.
CTO at Accent Consulting
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
Business Owner at Royal IT
No customer complaints about its functionality or reliability.
Solution Consultant at BIM Group of Companies
Although it generally works, there are occasional issues and errors that sometimes require a complete system format to rectify.
I would rate the stability of Microsoft Defender for Business with a three out of ten, where one is very bad.
Public Cloud Engineer at Prudential
 

Room For Improvement

Huntress Managed EDR requires better reporting, integration, UI improvements, and expanded platform, language, and automation capabilities.
Microsoft Defender for Business needs improved reporting, threat protection, support, and integration, with attention to pricing and update communication.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
VCIO at a tech services company with 11-50 employees
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Managing Director at KAN iT
Since we support customers in different countries, expanding the language options for their training would be beneficial.
CTO at Accent Consulting
Microsoft should provide batch management solutions with the application, integrating pass management with roles.
Solution Consultant at BIM Group of Companies
Features related to Advanced Persistent Threat detection vectors and cyber kill chain integrations are not available out-of-the-box.
CISO at a financial services firm with 11-50 employees
There can be improvements in the user interface to make it more intuitive.
Information Technology Security Consultant at Navaio IT Security
 

Setup Cost

Huntress Managed EDR offers cost-effective pricing, appreciated by users for its value and flexible structure, justifying investment.
Microsoft Defender for Business offers integrated security in Office 365, with competitive pricing but some note higher costs than competitors.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
Managing Director at Fluent2 Ltd
It is not too expensive or too cheap. It is just right.
Owner at Antra Tech
It can get expensive for small to medium businesses if large license quantities are not purchased.
Senior Systems Engineer at NetSmart, Inc.
Single-year pricing remains good.
Solution Consultant at BIM Group of Companies
The pricing is quite affordable at the enterprise level with no extra expenses noted.
Consultant at Dell Technologies
Although the cost can be slightly higher, it expedites deployment, which is beneficial, especially for startups.
CISO at a financial services firm with 11-50 employees
 

Valuable Features

Huntress Managed EDR offers 24/7 monitoring, threat hunting, and cost-effective security solutions, ideal for SMBs needing minimal maintenance.
Microsoft Defender for Business provides robust, scalable security with seamless Azure integration and effective threat management at a cost-effective price.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
CTO at Accent Consulting
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Business Owner at Royal IT
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Owner at Antra Tech
The threat detection capabilities are robust, with a dedicated research team and a continuously updated threat feed.
Information Technology Security Consultant at Navaio IT Security
Its vulnerability management is regarded as one of the best in the industry.
Solution Consultant at BIM Group of Companies
The most effective features of Microsoft Defender for Business include its threat detection and response capabilities in managing vulnerabilities and ransomware attacks.
Consultant at Dell Technologies
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
60
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
Microsoft Defender for Busi...
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
Endpoint Protection Platform (EPP) (14th), Microsoft Security Suite (15th)
 

Mindshare comparison

Huntress Managed EDR and Microsoft Defender for Business aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 5.1%, down 10.8% compared to last year.
Microsoft Defender for Business, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.6% mindshare, down 2.0% since last year.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR5.1%
SentinelOne Wayfinder Threat Detection and Response6.8%
CrowdStrike Falcon Complete MDR5.4%
Other82.7%
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Microsoft Defender for Business1.6%
Microsoft Defender for Endpoint6.8%
CrowdStrike Falcon6.0%
Other85.6%
Endpoint Protection Platform (EPP)
 

Featured Reviews

JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.
Paritosh Jani - PeerSpot reviewer
Associate VP (Managed Information Technology Services) at Dev Information Tech Pvt Ltd
Has delivered automated threat response and streamlined integration with advanced tools
The best features of Microsoft Defender for Business include it coming as an XDR solution which provides automated investigations, remediations, and endpoint detection and response. Moreover, it can be tightly integrated with vulnerability management or detecting vulnerabilities and pushing them to the SIEM solution. I utilize the advanced threat hunting feature of Microsoft Defender for Business and find it helpful; it's good and improving with every update. Microsoft Defender for Business integrates effectively with the Microsoft ecosystem as with Azure Sentinel, and it has a two-way natural integration. Apart from that, it also integrates with industry SIEM solutions such as Splunk.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Outsourcing Company
6%
Financial Services Firm
6%
Computer Software Company
15%
Comms Service Provider
10%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise6
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What needs improvement with Huntress?
I believe that the new support feature they've added, the managed endpoint protection and response, should be included as part of Huntress Managed EDR. It doesn't make sense for those to be two sep...
What is your primary use case for Huntress?
My main use case for Huntress Managed EDR is that it lets me sleep at night, knowing that the Huntress team is making sure that all of our devices are protected, and monitoring those alerts means t...
What advice do you have for others considering Huntress?
The twenty-four hour per day human-led SOC support from Huntress Managed EDR is probably the biggest reason why we're on Huntress, so we are keeping that. My advice to others looking into using Hun...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
Our thoughts on the pricing for Microsoft Defender for Business are that we wish it could be better. If the pricing was a little better, we would definitely increase what we currently have.
What needs improvement with Microsoft Defender for Business?
I see room for improvement in Microsoft Defender for Business, particularly regarding the consolidation of all security solutions in one place and the integration of AI and data security into the s...
 

Overview

Find out what your peers are saying about Huntress, CrowdStrike, SentinelOne and others in Managed Detection and Response (MDR). Updated: June 2026.
900,125 professionals have used our research since 2012.