Huawei eSight vs OpsRamp comparison

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Huawei eSight

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Huawei eSight and OpsRamp compete in network and IT infrastructure management. OpsRamp is often viewed as superior due to its comprehensive feature set and perceived value.

Features: Huawei eSight offers centralized monitoring, robust security, and integration with Huawei hardware. OpsRamp provides hybrid IT monitoring, automation, and advanced analytics.

Room for Improvement: Huawei eSight could enhance its feature set for a broader management scope and improve its integration with non-Huawei systems. It also needs more advanced analytics capabilities. OpsRamp can improve in terms of initial pricing, as its higher cost may deter some potential customers. It could streamline user interfaces for easier navigation and enhance documentation to facilitate better user understanding.

Ease of Deployment and Customer Service: Huawei eSight is known for its straightforward deployment and strong customer support, leading to quick system integration. OpsRamp offers a flexible, cloud-based model praised for simplicity and minimal downtime, supported by responsive customer service.

Pricing and ROI: Huawei eSight's low setup cost appeals to budget-conscious organizations, with ROI linked to long-term infrastructure efficiency. OpsRamp, while potentially higher in initial investment, provides faster ROI through its extensive capabilities and automation efficiencies.

To learn more, read our detailed Huawei eSight vs. OpsRamp Report (Updated: September 2025).

Huawei eSight vs. OpsRamp

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Huawei eSight

Ranking in IT Infrastructure Monitoring

35th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Management Applications (9th)

OpsRamp

Ranking in IT Infrastructure Monitoring

14th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Event Monitoring (2nd), AIOps (6th)

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 0.9%, down from 0.9% compared to the previous year. The mindshare of OpsRamp is 2.7%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
OpsRamp	2.7%
Huawei eSight	0.9%
Other	96.4%

IT Infrastructure Monitoring

Featured Reviews

Gary Strydom

Desktop Analyst at Transnet

Used to monitor devices and provides the hardware alarms feature

Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.

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Muhammad Umair Gulfam

Implementation Engineer at a computer software company with 201-500 employees

Automates Azure resource monitoring and inventory management but slow with real-time patch status

There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."

"The product is stable."

"We can scale the solution."

"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."

"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."

"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."

"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."

"The most important features are alarm management and the visualization of the health of our network devices."

More Huawei eSight pros

"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."

"We find the products seamless integration with Zendesk to be extremely valuable to our business."

"What I appreciate most about OpsRamp is that while many tools in the market provide standard monitoring, OpsRamp stands out as a differentiator by providing AIOps features, including correlation, deduplication, and automation where we can run RBA scripts on top of created alerts."

"Predictive analysis is a valued feature."

"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."

"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."

"The multi-tenant architecture capability of OpsRamp has helped me streamline and improve the processes within my organization."

"Most features work fine."

More OpsRamp pros

Cons

"This solution could be improved by offering monitoring for all devices and not only Huawei devices."

"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."

"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."

"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."

"The price could be less costly."

"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."

"The variety of license types should be made simpler as, at present, it is complex."

"Huawei eSight should work on the option to have the email notification working on Office 365 Exchange."

More Huawei eSight cons

"OpsRamp had shortcomings associated with its network capabilities."

"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."

"Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement."

"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."

"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."

"Automation is currently quite complex and needs to be improved."

"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."

"An area of improvement would be application monitoring."

More OpsRamp cons

Pricing and Cost Advice

"The solution’s pricing is reasonable."

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."

"The price is very expensive."

"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."

"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."

"There is an annual licensing fee to use OpsRamp."

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."

"OpsRamp is a cost-effective solution."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Computer Software Company

15%

Manufacturing Company

13%

Financial Services Firm

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	3
Large Enterprise	8

Questions from the Community

What needs improvement with Huawei eSight?

Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.

What is your primary use case for Huawei eSight?

We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and moni...

What advice do you have for others considering Huawei eSight?

What do you like most about OpsRamp?

Most features work fine.

What is your experience regarding pricing and costs for OpsRamp?

I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.

What needs improvement with OpsRamp?

If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...

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Product Reports

Network Management Applications

October 2025

Download Huawei eSight product report

Download OpsRamp product report

September 2025

Overview

Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

Huawei

OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.

OpsRamp Features

OpsRamp has many valuable key features. Some of the most useful ones include:

Modern infrastructure monitoring: OpsRamp provides end-to-end visibility across applications, data centers, public clouds, point tools, and more.

Intelligent incident management: With this OpsRamp feature, you gain better problem identification, impact analysis, and first response for incidents with a streamlined process. This leads to proactive resolution and automated remediation that natively integrates with your ITSM tools.

Modern IT operations management: OpsRamp can help you consolidate your multiple point tools with its modern, SaaS-based IT operations platform. The solution can combine artificial intelligence, hybrid infrastructure monitoring, incident remediation, and service and topology mapping, so it can easily evolve with your organization

Service-centric AIOps: OpsRamp gives you the ability to examine your incidents, establish a tight feedback loop between your different teams, and reduce alert floods. Additionally, the solution enables your organization to deliver quick resolutions by using OpsQ, its artificial intelligence-powered event management engine.

Cloud migration: OpsRamp is a true multi-tenant, multi-tier SaaS platform that helps you move more applications and workloads to the cloud faster.

Curated dashboards: By using OpsRamp, IT teams can build curated dashboards using PromQL queries. A central dashboard repository can also be created if needed, and dashboards can be reused for shared IT services as necessary.

Topology maps: With OpsRamp’s service-aware topology maps, you are able to keep track of your entire hybrid IT infrastructure, enabling you to troubleshoot issues by using real-time dependencies for hybrid services.

OpsRamp Benefits

There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:

Autodiscovery: OpsRamp auto-discovers multi-cloud and on-premises infrastructure across your IT environment and maps it to your IT services.

Multi-cloud telemetry and real-time events: The solution captures multi-cloud telemetry and real-time events as they occur so that your organization is able to make data-driven decisions by using the right performance and consumption insights.

Take action faster: OpsQ, the solution’s AIOps event management engine, drives faster incident resolution and helps reduce MTTD/MTTR of business-critical services.

Improved efficiency: OpsRamp helps deliver IT operations as a service. With the platform, you can automate workloads, manage multi-cloud costs, and see your IT operations become more efficient.

Flexible integrations: With OpsRamp, you do not have to get rid of your existing tools. The OpsRamp platform can consolidate them all into one contextual view using the metrics that matter most.

Monitoring integration support: OpsRamp delivers monitoring integration support for more than 150 cloud services across the leading three cloud providers: Amazon Web Services, Microsoft Azure, and Google Cloud.

Sample Customers

Marina Bay, CITIC Pacific Mining

Epsilon, CloudBrix, GreenPages, NIIT Technologies