Huawei eSight vs OpsRamp comparison

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Huawei eSight

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Executive SummaryUpdated on Oct 9, 2024

Huawei eSight and OpsRamp compete in network and IT infrastructure management. OpsRamp is often viewed as superior due to its comprehensive feature set and perceived value.

Features: Huawei eSight offers centralized monitoring, robust security, and integration with Huawei hardware. OpsRamp provides hybrid IT monitoring, automation, and advanced analytics.

Room for Improvement: Huawei eSight could enhance its feature set for a broader management scope and improve its integration with non-Huawei systems. It also needs more advanced analytics capabilities. OpsRamp can improve in terms of initial pricing, as its higher cost may deter some potential customers. It could streamline user interfaces for easier navigation and enhance documentation to facilitate better user understanding.

Ease of Deployment and Customer Service: Huawei eSight is known for its straightforward deployment and strong customer support, leading to quick system integration. OpsRamp offers a flexible, cloud-based model praised for simplicity and minimal downtime, supported by responsive customer service.

Pricing and ROI: Huawei eSight's low setup cost appeals to budget-conscious organizations, with ROI linked to long-term infrastructure efficiency. OpsRamp, while potentially higher in initial investment, provides faster ROI through its extensive capabilities and automation efficiencies.

To learn more, read our detailed Huawei eSight vs. OpsRamp Report (Updated: September 2026).

Huawei eSight vs. OpsRamp

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Huawei eSight

Ranking in IT Infrastructure Monitoring

56th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Management Applications (16th)

OpsRamp

Ranking in IT Infrastructure Monitoring

32nd

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Event Monitoring (8th), AIOps (15th)

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 0.9%, up from 0.9% compared to the previous year. The mindshare of OpsRamp is 1.0%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
OpsRamp	1.0%
Huawei eSight	0.9%
Other	98.1%

IT Infrastructure Monitoring

Featured Reviews

Gary Strydom

Desktop Analyst at Transnet

Used to monitor devices and provides the hardware alarms feature

Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.

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reviewer2732427

System Integration Advisor at a tech vendor with 10,001+ employees

Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities

If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."

"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."

"Technical support is good from Huawei."

"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."

"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."

"We can scale the solution."

"We use this solution to monitor our sales."

"The product is stable."

More Huawei eSight pros

"Predictive analysis is the most valuable feature; it's very clear in informing us what issues to expect in the future and when they will occur."

"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."

"It is a pretty stable solution."

"This is what we have achieved, 90% alert reduction, 70% of manual, routine IT processes now automated, 50% increase in team efficiency and productivity."

"Most features work fine."

"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."

"The technical support is fantastic, and they are fast to respond."

"We find the product's seamless integration with Zendesk to be extremely valuable to our business."

More OpsRamp pros

Cons

"It is not a very flexible product. We cannot change much from our side."

"This solution could be improved by offering monitoring for all devices and not only Huawei devices."

"In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the administrator monitoring plenty of devices."

"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."

"Huawei eSight should work on the option to have the email notification working on Office 365 Exchange."

"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."

"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."

"The variety of license types should be made simpler as, at present, it is complex."

More Huawei eSight cons

"An area of improvement would be application monitoring, but OpsRamp is currently working on improving it."

"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."

"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."

"The product also tends to release updates first and find out there is an issue later."

"Automation is currently quite complex and needs to be improved."

"Technical support should be improved, and I have noticed other areas in OpsRamp that could be improved or enhanced."

"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."

"This is an emerging tool and they have tried to consolidate everything not always with success."

More OpsRamp cons

Pricing and Cost Advice

"The price is very expensive."

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."

"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."

"The solution’s pricing is reasonable."

"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."

"There is an annual licensing fee to use OpsRamp."

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."

"OpsRamp is a cost-effective solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Construction Company

Manufacturing Company

Comms Service Provider

Financial Services Firm

11%

Manufacturing Company

11%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

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What is your experience regarding pricing and costs for OpsRamp?

I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.

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What needs improvement with OpsRamp?

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What is your primary use case for OpsRamp?

Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...

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Product Reports

Network Management Applications

Download Huawei eSight product report

Download OpsRamp product report

Overview

Huawei eSight provides efficient network and infrastructure management, known for supporting all Huawei devices. With features like alarm management and device health visualization, it remains a stable, scalable tool for Huawei partners seeking effective monitoring and control.

Huawei eSight offers detailed monitoring, supporting Huawei devices seamlessly, praised for its simplicity and integration with Windows servers. Users appreciate its Network Traffic Analyzer and dashboard, which includes storage and resource monitoring. It is cost-effective and scales well for Huawei users. However, interface and menu design updates are needed, alongside better automation and third-party device integration like Cisco switches. Improvements in wireless reporting and licensing options would enhance usability. Excessive alerts and flexibility issues should be addressed, as should support and deployment processes.

What key features does Huawei eSight provide?

Alarm Management: Provides timely notifications for potential issues.
Device Health Visualization: Offers clear insights into device status and performance.
Real-Time Location Monitor: Tracks device locations efficiently.
Network Traffic Analyzer: Analyzes traffic for better decision making.
Resource Monitoring: Monitors resources ensuring optimal usage.

What benefits should users consider in reviews?

Cost-Effectiveness: Provides value suitable for Huawei devices.
Stability: Ensures reliable performance.
Scalability: Adapts to growing network demands.
Efficiency: Simplifies management tasks.

Huawei eSight is widely adopted in industries for managing network infrastructure. Organizations use it to monitor switches, routers, and access points, often in data centers or enterprise networks. It aids in device configuration, management, and support, tailored to networks built on Huawei's product ecosystem.

Huawei

OpsRamp offers a comprehensive IT management platform that enhances business operations through monitoring automation, AIOps, and integration capabilities.

OpsRamp provides a single pane of glass for hybrid infrastructure management, integrating with tools like Zendesk to streamline operations. With predictive analytics and AIOps features such as root cause analysis, it significantly improves IT efficiency. The platform's machine learning, event correlation, and personalized dashboards improve user experience. However, users have noted scalability issues, interface limitations, and patch management inconsistencies, with room for enhancement in network capabilities and ITSM maturity.

What features define OpsRamp?

Single Pane of Glass: Enables seamless monitoring of all IT assets in one dashboard.
Event Correlation: Reduces noise by filtering events and highlighting critical incidents.
Integration Capability: Connects with tools like Zendesk to boost collaboration.
Predictive Analytics: Offers insights through machine learning to anticipate IT issues.
AIOps Automation: Facilitates root cause analysis and automated incident resolution.

What benefits should users consider from OpsRamp reviews?

Enhanced Efficiency: Streamlined operations through integration and automation.
Improved Collaboration: Better coordination via multi-tenant architecture and shared dashboards.
Increased Accuracy: Machine learning features provide precise reporting and analysis.
Operational Cost Savings: Tools consolidation and predictive features reduce expenses.

OpsRamp is widely implemented for managing and automating IT infrastructure across sectors. Enterprises apply it for Azure infrastructure management, resource threshold setting, and generating alerts. It supports digital transformation through incident management, tools consolidation, and leveraging AI for IT operations, facilitating network and storage device onboarding for customer environments.

Sample Customers

Marina Bay, CITIC Pacific Mining

Epsilon, CloudBrix, GreenPages, NIIT Technologies

Huawei eSight vs. OpsRamp