HPE Zerto Software vs PagerDuty Operations Cloud comparison

Why PeerSpot?

Hewlett Packard Enterprise and PagerDuty are both solutions in the Autonomous Operational Resilience category. Hewlett Packard Enterprise is ranked #1 with an average rating of 9.0, while PagerDuty is ranked #3 with an average rating of 8.5. Hewlett Packard Enterprise holds a 37.7% mindshare in AOR, compared to PagerDuty’s 9.2% mindshare. Additionally, 98% of Hewlett Packard Enterprise users are willing to recommend the solution, compared to 99% of PagerDuty users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 11, 2026

HPE Zerto Software and PagerDuty Operations Cloud compete in IT incident management and business continuity. HPE Zerto Software holds an edge in seamless data recovery due to its intuitive design and high availability, while PagerDuty Operations Cloud excels with comprehensive incident management and notification capabilities.

Features: HPE Zerto Software provides continuous data protection, robust data recovery, and disaster recovery with minimal disruption. PagerDuty Operations Cloud specializes in comprehensive incident management, offers real-time alerts, and includes powerful automation features.

Room for Improvement: HPE Zerto Software could expand its service offerings for Hyper-V and enhance cloud-based analytics integration. PagerDuty Operations Cloud may improve setup complexity and broaden its integration capabilities to ensure seamless alert management processes. Both products might benefit from reducing reliance on third-party tools for analytics and execution.

Ease of Deployment and Customer Service: HPE Zerto Software is known for straightforward deployment, favored by new users. In comparison, PagerDuty Operations Cloud provides flexible deployment options and highly rated customer service, making it adaptable and suitable for diverse integration and customization requirements.

Pricing and ROI: HPE Zerto Software has a higher initial setup cost but offers significant ROI from enhanced data protection. PagerDuty Operations Cloud features a flexible pricing structure, regarded as cost-effective for comprehensive incident management. Although Zerto's initial investment is higher, its long-term ROI is compelling, while PagerDuty provides a budget-friendly option with lower initial costs.

To learn more, read our detailed HPE Zerto Software vs. PagerDuty Operations Cloud Report (Updated: August 2026).

Buyer's Guide

HPE Zerto Software vs. PagerDuty Operations Cloud

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

InfoScale

Mindshare comparison

As of September 2026, in the Autonomous Operational Resilience category, the mindshare of InfoScale is 16.6%, up from 0.2% compared to the previous year. The mindshare of HPE Zerto Software is 37.7%, down from 49.8% compared to the previous year. The mindshare of PagerDuty Operations Cloud is 9.2%. It is calculated based on PeerSpot user engagement data.

Autonomous Operational Resilience Mindshare Distribution
Product	Mindshare (%)
HPE Zerto Software	37.7%
PagerDuty Operations Cloud	9.2%
InfoScale	16.6%
Other	36.49999999999999%

Autonomous Operational Resilience

Featured Reviews

TABISH JAVED

Site Reliability Engineer (Certified) at Kyndryl India

Automated recovery has minimized downtime and supports seamless multi‑datacenter failover

Beyond pricing, there are areas where I would like to see InfoScale improved or enhanced. Veritas offers three management approaches. The first, which Veritas currently recommends, is Veritas Operation Manager. The second is the Cluster Manager Java Console graphical interface. The Cluster Manager Java Console has not been revised since version 6.1 or 6.2. This tool was critical for me, particularly valuable when managing small cluster footprints of 20 to 30 server nodes. I relied heavily on this tool, but Veritas has moved away from it in favor of Operation Manager. I recommend Veritas continue evolving this tool rather than discarding it. The third approach is the command line, suitable for individuals with extensive Veritas expertise and experience, but command line use in live environments consumed excessive time, leading me to prefer the graphical interface. Apart from pricing, I have not discovered disadvantages. The product is excellent. My concern is Veritas discarding the Cluster Manager Java Console in favor of Veritas Operation Manager. Setting up Operation Manager requires time and a dedicated server that runs continuously. I had to create a single server just for Veritas Operation Manager. While this works well for larger environments with hundreds of clusters, it is less useful for smaller deployments. I still recommend Veritas reconsider this application and evolve it by incorporating new features from Veritas Operation Manager. Adding these new features to the Java console would be beneficial because that tool runs on my laptop without consuming environment resources, and I can connect directly to clusters from my laptop. I am not opposing Veritas Operation Manager, which is excellent and resembles hardware management consoles for power machines, but smaller tools that previously performed these tasks should remain as options to provide clients with greater ease. From a features and functionality perspective, I do not find missing features in InfoScale at this moment. However, I am not actively using Veritas, managing only legacy machines on older hardware. I am upgrading operating systems but not Veritas due to contract expiration and end-of-life status. The contract is not being renewed because the customer wants to move away. Since I have not logged into VCS since 2021 and transferred responsibilities to another team, I am unaware of features arriving in version 8 or beyond and cannot comment specifically on recent Veritas introductions.

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Aslah Faseel K

DevOps Engineer at a media company with 201-500 employees

Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery

The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.

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reviewer2879727

Cloud Dev Ops Engineer at a tech vendor with 10,001+ employees

Unified incident response has reduced alert noise and improves on-call focus and coordination

PagerDuty Operations Cloud could improve its noise reduction by making deduplication and suppression more automated instead of manually tuned, and the service dependency graph could be more intuitive with cleaner visuals and easier-to-understand root cause tracing during major incidents. Automation could go further with smarter runbook triggers and AI-driven suggestions to help find root causes, which could save a lot of time for engineers who are struggling to understand what is actually happening. These AI capabilities could lower the time by maybe 50–60%. Analytics and reporting could be more flexible, allowing custom dashboards and filters and team-level MTTA and MTTR breakdowns, so that it is segregated based on teams and it is much easier to have custom dashboards for the teams to understand more. Alert storms were a recurring frustration for the on-call team, and escalation overrides and service dependency graphs can get a bit confusing in larger environments. More customizable analytics and smarter automation would make the platform even easier, more flexible and more powerful for the team to understand. PagerDuty Operations Cloud could improve its analytics flexibility with customized dashboards and AI capabilities to be more trained and more reliable. Service dependency mapping can also feel cluttered in big environments, making it harder to trace upstream and downstream impacts during bigger incidents. We implemented PagerDuty Operations Cloud's AI to help with alert grouping and early incident insights, but accuracy was not consistent enough to rely on during critical events. It occasionally grouped unrelated alerts or missed correlations, which limited the operational efficiency gains we expected. The on-call team still depended heavily on manual triage because AI suggestions were not always aligned with the real root cause. Overall, AI added some value but it has not yet reached the reliability needed to significantly improve the incident response efficiency. It needs more training or more work.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"InfoScale does that all by itself without any dependency on different solutions."

"The best feature in InfoScale is the file system, which is the greatest feature as you can get any storage LUN from any hardware because it's software-defined and create a volume that can consist of storage from two or more different vendors, which avoids any vendor lock-in and makes it easier when you expand as time goes."

"It integrates well with other solutions."

"In a live incident scenario, the data replication process occurs in real-time, and compared to other products, this data replication feature works effectively, ensuring data availability, and we can implement this scenario using Veritas Volume Replication (VVR), which is the most usable feature in InfoScale for data replication."

"InfoScale's ability to maintain data integrity and availability during a cyber event such as a ransomware attack is excellent."

"It's a stable solution."

"It offers High Availability for many applications, including Oracle and SAP environment."

"Over the last two years, we did not experience any application failover or receive alerts due to the immediate switchover mechanism in active-active mode that ensures no downtime, helping us significantly with confidence and trust in our organization."

More InfoScale pros

"The ease of use is one of the most valuable features when it comes to making changes and configuring. It's very easy to set up and configure. It's a great product."

"The whole package is valuable. The most useful feature for the company is the rapid RTO, which offers a faster return to operations and brings us back online quicker. The last time we had an issue, we recovered within about 36 minutes, which was probably the most valuable thing for us because, previously, it took four to seven days."

"I like the automation of transferring data in the case of any disaster to our VMs. It is also easy to use and fast."

"The low SLA times are valuable. It is very easy to use with a straightforward user setup."

"It is pretty easy to use. The interface is intuitive and easy to use. Once you set it up, it just works. So, it is great."

"This is the most amazing hypervisor-based replication that I have ever used."

"In specific outcomes, we have recovered 200 servers in a span of 8 hours, which is a significant improvement, saving us operational and financial costs while enhancing business operations."

"The most valuable feature is the ease of upgrades."

More HPE Zerto Software pros

"PagerDuty Operations Cloud has positively impacted my organization by reducing mean time to resolution, automatically routing incidents to the correct on-call engineers, reducing alert fatigue, whereas PagerDuty Operations Cloud AI Ops correlates duplicate and related alerts."

"I see PagerDuty Operations Cloud as a very good incident management and on-call platform, mostly used by large-scale organizations because it comes with premium pricing, but it is very reliable with alerting and on-call scheduling, triggering incidents, escalation policies, rules, and runbooks."

"Now, we don't have to think about it; we can simply set it up in PagerDuty and it works, with the escalation and everything still functioning reliably based on the configuration we set up six months to one year ago."

"PagerDuty Operations Cloud's alert reduction feature has significantly impacted my organization, preventing approximately ninety to ninety-five percent of critical incidents from occurring."

"PagerDuty Operations Cloud has positively impacted my organization by providing effectiveness and efficiency in the way we work, with less alert fatigue, meaning alerts are rarely missed."

"A cool feature is that it helps us to understand the flow of the alert. If the alert was coming to the current on-call and he didn't catch the call or didn't notice it for any reason, it starts being escalated automatically, according to the escalation schedule, or to other teammates. You can see the flow very easily on your phone or via the website, if you want to do a post-mortem."

"Afterwards, we didn't want to get rid of it."

"The best thing that we've had is that we get alerted before things happen rather than after the customer's having a problem or notices the problem."

More PagerDuty Operations Cloud pros

Cons

"Many customers can see the benefit of InfoScale, but they are usually not able to purchase the product because the license cost is very high."

"While InfoScale is mainly used by enterprise-level customers, it does not inherently support many applications, which presents a scalability issue."

"My experience with pricing, setup cost, and licensing indicates that pricing is a little higher and should be reduced since most companies cannot afford it."

"It could be more stable and more secure."

"The primary concern is licensing cost, as the customer is unwilling to invest further and has begun cost-cutting measures."

"Many customers can see the benefits of InfoScale, but they are usually not able to buy the products and solutions because of the licensing costs."

"It's very difficult to implement."

"Based on my experience with support, I would rate them a nine, only because occasionally the first person I talk to does not know more than I do and it needs to be escalated to reach someone more knowledgeable."

More InfoScale cons

"With secure boot enabled, which is the case for newer systems, it is not easy to rotate passwords and we would have to reinstall the DRAs."

"This solution could be improved by including some sort of compression or de-duplication for the same type of files."

"One improvement that could make it easier would be to have an easier way to track journal usage and a little bit more training around journal sizing. I've done all the training and the journal is still a gray area. There is confusion surrounding how it's billed and how we should bill clients. It would be easier if it had billing suggestions or billing best practices for our clients to make sure that we're not leaving money on the table."

"Zerto was acquired by Hewlett Packard Enterprise and it shows with their level-one guys. They're not as vested in the product."

"There can be a bit more logging. It seems a bit harder to find logs for test restores and all that. If they had a way to email the results of a test restore, that would be excellent."

"In the beginning, we faced some issues during failover and failback."

"There's a mandatory VMware version, so we need to update our VMs in order to access our data. Zerto should work with all VMware versions."

"Some of the cloud instructions around VNets and peering of networks could be clearer with some best-case examples. It is more complicated once you move into the cloud than running it on-premises. Actually doing these things is quite easy in the cloud and with Azure, but understanding how it fits in my environment can be quite a head-scratcher at times."

More HPE Zerto Software cons

"However, for a smaller team, it is hard to configure everything, so if a greater manual were provided with the team size included, that would be beneficial."

"There has been some downtime, but it did not impact the business."

"I would suggest that the calling service could be adjusted since if a system goes down, the user receives continuous calls, which can be overwhelming."

"If I can avoid the 2 AM phone calls that would be perfect but I know that's not possible."

"PagerDuty Operations Cloud can be improved by eliminating alert storms, automating common incident resolutions, improving major incident management, using AI for faster troubleshooting, and improving operational metrics."

"PagerDuty Operations Cloud could be improved with clearer instructions for beginners."

"I am not a direct end user of PagerDuty. It's hard to consider its shortcomings in that sense."

"The pricing for PagerDuty Operations Cloud is a bit expensive, especially for startups like us, compared to the other platform which I mentioned, which is Rootly."

More PagerDuty Operations Cloud cons

Pricing and Cost Advice

"Our clients pay for licensing on a yearly basis."

"The solution is expensive, but it's worth the price."

"In a world where others are catching up, e.g., VMware High Availability, there needs to be a less expensive option as well. When a customer has approximately 100 VMs, if you multiply by 40, we aren't charging a very high margin on it at all since the license is so expensive. We feel their pain. That is the most expensive part of it. The storage, CPU, and RAM are a lot less. It is the licensing that is really expensive. Whereas, with an option like VMware High Availability, it is a couple dollars per month. That is our spend that we are charged by VMware, then our margin is higher on those VMs. Giving us some ability to have higher margins, as an MSP, would be a good thing."

"The licensing cost is fair."

"It's fair. My biggest gripe with Zerto is the initial scoping. What we were promised didn't work with what we ended up with."

"Pricing is one area where there could be some improvement. We would like to see a consumption model that would charge in a DR scenario, where you're failing over and consuming those resources, instead of a per-protected-node model. Or it could be a model based on the amount of storage space you're protecting."

"They should adjust the pricing because I feel its price is too much. If they reduce the price, there will be more users and customers."

"It's expensive, for sure, but for us, it comes down to the fact that we do not replicate our entire environment using Zerto. We replicate the mission-critical servers and services, so the yearly cost of Zerto is heavily outweighed by the potential cost of an outage."

"It works very well as a backup and recovery solution, with frequent recovery points. It's very good. But it's too pricey for us to use it as a backup solution for all of our clients. Not every customer needs recovery points every five seconds."

More HPE Zerto Software pricing and cost advice

"If we wanted phone calls or additional SMSs, we would have to pitch up for those. They give us so many per month per user, then we have to pay extra if it goes over that."

"The pricing may be about $1,000 per user."

"The cost is based on the package you select."

"The price is very high."

"They're very good in pricing compared to the competitors in the area. I would rate them a five out of five in terms of pricing."

"If you add more people, then you have to pay more, which is always a thing with the SaaS solutions."

"The cost is quite high. But if you want to get a full-featured application and you have a big team..."

"There is a license needed to use PagerDuty."

More PagerDuty Operations Cloud pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Manufacturing Company

Outsourcing Company

Media Company

Outsourcing Company

10%

Financial Services Firm

Construction Company

Manufacturing Company

Outsourcing Company

11%

Financial Services Firm

11%

Performing Arts

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	94
Midsize Enterprise	93
Large Enterprise	207

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	25
Large Enterprise	79

Questions from the Community

What is your experience regarding pricing and costs for Veritas InfoScale Availability?

My experience with pricing, setup cost, and licensing is that it is a bit expensive, but rather than that, because it...

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What needs improvement with Veritas InfoScale Availability?

InfoScale can be improved if it added more robust reporting features; it has reporting, but it is very simple. If it ...

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What is your primary use case for Veritas InfoScale Availability?

My main use case for InfoScale is that we use it in many scenarios. In some scenarios, we use it for clustering for a...

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What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie ...

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What is your experience regarding pricing and costs for Zerto?

My experience with pricing, setup cost, and licensing is good.

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What needs improvement with Zerto?

HPE Zerto Software's GUI needs modernization to match the flexibility and user experience of other HPE software solut...

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What is your experience regarding pricing and costs for PagerDuty?

I am not current on what the current pricing is for PagerDuty Operations Cloud, but I assume it is per seat and per r...

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What needs improvement with PagerDuty?

The users would complain that they always had a hard time maintaining their schedules, their escalations, and install...

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What is your primary use case for PagerDuty?

The usual use cases for PagerDuty Operations Cloud include incident management. I ran the infrastructure teams and SR...

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Comparisons

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IBM Platform Computing LSF vs InfoScale

Compared 8% of the time

Rancher Labs vs InfoScale

Compared 7% of the time

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Veeam Data Platform vs HPE Zerto Software

Compared 7% of the time

Rubrik vs HPE Zerto Software

Compared 4% of the time

VMware Live Recovery vs HPE Zerto Software

Compared 4% of the time

AWS Elastic Disaster Recovery vs HPE Zerto Software

Compared 3% of the time

Dell RecoverPoint for Virtual Machines vs HPE Zerto Software

Compared 3% of the time

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Compared 7% of the time

Opsgenie vs PagerDuty Operations Cloud

Compared 7% of the time

Everbridge IT Alerting vs PagerDuty Operations Cloud

Compared 6% of the time

Splunk On-Call vs PagerDuty Operations Cloud

Compared 5% of the time

BigPanda vs PagerDuty Operations Cloud

Compared 5% of the time

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Product Reports

Buyer's Guide

InfoScale

September 2026

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Buyer's Guide

HPE Zerto Software

September 2026

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Buyer's Guide

PagerDuty Operations Cloud

September 2026

Download PagerDuty Operations Cloud product report

Also Known As

Veritas InfoScale Availability, Arctera InfoScale for Kubernetes

Zerto Virtual Replication

No data available

Overview

InfoScale delivers robust data availability and protection for enterprises by managing critical workloads across hybrid cloud environments, ensuring minimal downtime and seamless performance.

InfoScale is designed to enhance data resilience and operational efficiency. By enabling quick data access across hybrid infrastructures, it reduces potential downtime and enhances business continuity. Its scalable architecture adapts to dynamic workloads, providing reliable performance under pressure while maintaining seamless integration with cloud-based solutions.

What are the key features of InfoScale?

Data Resiliency: Ensures continuous data availability through advanced clustering and replication technologies.
Scalability: Supports dynamic scaling to meet changing demands without compromising performance.
Cloud Integration: Offers seamless transition and operation within cloud environments.
Automated Operations: Streamlines management processes with automation to reduce manual intervention.

What benefits and ROI should users consider?

Increased Uptime: Improved reliability translates to reduced business interruption.
Cost Efficiency: Potentially lowers operational costs through optimized resource allocation.
Enhanced Security: Provides robust protection measures for critical data assets.
Operational Agility: Facilitates swift adaptation to evolving business requirements.

InfoScale is particularly effective in sectors such as healthcare and finance where data integrity and uptime are crucial. Its implementation empowers industries to handle data-intensive operations efficiently, ensuring continuity and compliance with industry standards.

InfoScale

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Hewlett Packard Enterprise

PagerDuty Operations Cloud focuses on efficient incident management, featuring advanced alert and notification systems, mobile alerts, and AI-driven functionalities that facilitate streamlined on-call schedules and integrations with major monitoring tools.

PagerDuty Operations Cloud offers comprehensive incident management with real-time alerts and notifications via mobile, SMS, and calls. This empowers teams to respond swiftly and reduce missed incidents. Efficient on-call management through automated scheduling and escalation enhances team productivity, while AI-driven alert grouping minimizes noise. Integration with tools like AWS and Datadog further streamlines operations.

What are the key features of PagerDuty Operations Cloud?

Real-time Incident Alerts: Improves response times by ensuring immediate notifications.
AI-driven Alert Grouping: Minimizes noise for enhanced focus and efficiency.
Automated Scheduling: Streamlines on-call management and escalation.
Monitoring Tool Integration: Seamlessly works with tools like AWS and Datadog.
Mobile Alerts: Enables SMS and call notifications for instant communication.

What benefits and ROI should users consider?

Increased Efficiency: Reduces operational burden through automation.
Improved Team Productivity: Lowers incident noise and accelerates resolution.
Enhanced Customization: Tailors alert prioritization and escalation policies.
Time Savings: Expedites incident management and reduces error rates.

PagerDuty Operations Cloud implementation spans industries like e-commerce and IT services, where it automates anomaly detection and manages high-severity incidents. Its integration capabilities and AIOps features significantly enhance incident management, proving valuable for sectors demanding real-time performance and responsiveness.

PagerDuty

Sample Customers

Wayne State University, Zenith Mart

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies

40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast

Buyer's Guide

HPE Zerto Software vs. PagerDuty Operations Cloud

August 2026

Free Report: HPE Zerto Software vs. PagerDuty Operations Cloud

Find out what your peers are saying about HPE Zerto Software vs. PagerDuty Operations Cloud and other solutions. Updated: August 2026.

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