

Features: HPE Zerto Software is celebrated for its continuous data protection, automated recovery processes, and seamless integration with various platforms. Norton Small Business offers comprehensive threat protection, real-time monitoring, and strong device security, focusing sharply on mitigating cyber risks.
Room for Improvement: HPE Zerto could enhance its setup simplicity and reduce complexity for smaller teams. It might also improve documentation for better troubleshooting. Norton Small Business could expand its data recovery capabilities to offer a more complete protection package. Additionally, improving user interface intuitiveness and providing more granular control over security settings could be beneficial for user experience.
Ease of Deployment and Customer Service: Norton Small Business stands out for its straightforward cloud deployment and reliable customer service, making it accessible and easy to implement for small enterprises. In contrast, HPE Zerto Software's setup might be more complex, requiring more technical expertise, but offers robust customer support to navigate complex recovery setups.
Pricing and ROI: HPE Zerto Software typically involves a higher upfront cost justified by its advanced data protection features, potentially offering significant ROI through minimized data loss. Norton Small Business provides a more budget-friendly option, offering solid ROI with its effective cybersecurity protection that prevents costly security breaches.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
| Product | Market Share (%) |
|---|---|
| HPE Zerto Software | 3.2% |
| Norton Small Business | 0.5% |
| Other | 96.3% |

| Company Size | Count |
|---|---|
| Small Business | 90 |
| Midsize Enterprise | 86 |
| Large Enterprise | 196 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Large Enterprise | 2 |
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
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