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DX Performance Management vs IBM Tivoli NetCool comparison

Why PeerSpot?

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Performance Management
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Infrastructure Capacity Planning (1st), Network Monitoring Software (38th), DX NetOps (2nd)
IBM Tivoli NetCool
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Network Management Applications (14th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. DX Performance Management is designed for DX NetOps and holds a mindshare of 25.4%, down 36.8% compared to last year.
IBM Tivoli NetCool, on the other hand, focuses on Network Management Applications, holds 3.9% mindshare, up 2.3% since last year.
DX NetOps Mindshare Distribution
ProductMindshare (%)
DX Performance Management25.4%
AppNeta by Broadcom28.4%
DX Spectrum27.0%
Other19.200000000000003%
DX NetOps
Network Management Applications Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool3.9%
Cisco DNA Center7.2%
DX Spectrum5.5%
Other83.4%
Network Management Applications
 

Featured Reviews

reviewer1810893 - PeerSpot reviewer
Senior IT Operations Specialist at a financial services firm with 5,001-10,000 employees
Flexibility and detailed performance stats enable effective network monitoring
Spectrum is very good at monitoring all network faults and configurations. It enables me to take action based on network issues. The Performance Management provides detailed network performance stats, including CPU, memory, and interface bandwidth. Additionally, Spectrum is flexible and allows me to organize and treat devices uniquely without impacting other devices.
Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In the last three years, it has had a great improvement in its stability; it is great that it works and we have had no outages in this time."
"Great dashboards and good integration with other solutions."
"It is easy to use, and the performance metrics are helping us to know our network better."
"Scalability is great."
"Scalability is the reason we bought the product to begin with; it was designed from the ground up for carrier-grade services, and we are in effect an MSP ourselves, so we were really interested in looking at something to be able to handle the multi-tenancy and scale as large as possible, and this was the only solution that we really considered at that level."
"The integration with NetFlow, the NFA solution, so that we can have our flow forensics paired with the SNMP polling performance metrics on the same page."
"There is a good amount of vendor certification which comes with the product. That's all factory-loaded, no need to load any custom-made files. Most of the metrics are calibrated and captured from the devices based on the defaults available from vendor certification."
"It's a solution which is highly recommended."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"Anything is possible with Tivoli. It's quite a robust system."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
"Full featured - event/fault management, performance management, topology map, discovery, RCA, event enrichment, Proviso will chart data from almost any source with a variety of aggregation options."
"The tool had many built-in automation capabilities."
"The solution has very good integration capabilities."
"It's very easy to use."
 

Cons

"The certificates are not complete. CA needs to provide more support for the product through certificates."
"It could be a little easier to integrate new metrics."
"We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance."
"I'm not a fan of many extra features since they usually burden the software and reduce its reliability."
"I think it would be helpful having a more comprehensive set of certifications so that I could natively deploy devices to my environment and the tool would immediately recognize and immediately be able to provide relevant performance information without a lot of tuning on my part."
"This solution's implementation process could be quicker. They could also optimize the hardware requirements."
"It would be helpful if CA provided online training for its customers."
"The database should have higher availability in case of an incident."
"The product is pretty costly. It's definitely not the least expensive option."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"The solution is too expensive."
"The solution is not user-friendly."
"IBM's technical support takes a long time to do root cause analysis, and we have to go through several levels of help before getting a solution."
"This is another one of those suites glued together from a myriad of acquisitions and it shows once you get under the hood."
"From a customer perspective, it is quite an expensive solution to initially implement and then support."
 

Pricing and Cost Advice

"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
"They should provide more scalable licensing for the product."
"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
"The tool's pricing is based on the number of network devices."
"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
"I like the licensing model because it's device-based."
"The price of the product is too expensive."
"Customers are required to pay a licensing fee."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Licensing fees are paid on a yearly basis."
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Top Industries

By visitors reading reviews
Outsourcing Company
23%
Construction Company
11%
Manufacturing Company
10%
Financial Services Firm
8%
Outsourcing Company
15%
Financial Services Firm
13%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise25
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What needs improvement with DX Performance Management?
Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.
What is your primary use case for DX Performance Management?
I have used Spectrum for monitoring all network faults, configurations, and troubleshooting network issues. It provides network performance stats, such as CPU, memory, and interface bandwidth detai...
What advice do you have for others considering DX Performance Management?
I would recommend this solution based on its functionality, flexibility, customizability, and ease of use. Overall, I would rate the solution an eight out of ten. I am just a customer and not a par...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
 

Also Known As

CA Performance Management
Tivoli NetCool
 

Overview

 

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)