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DX Performance Management vs IBM Tivoli NetCool comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Performance Management
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Infrastructure Capacity Planning (1st), Network Monitoring Software (40th), DX NetOps (2nd)
IBM Tivoli NetCool
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Network Management Applications (15th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. DX Performance Management is designed for DX NetOps and holds a mindshare of 24.8%, down 35.0% compared to last year.
IBM Tivoli NetCool, on the other hand, focuses on Network Management Applications, holds 3.7% mindshare, up 2.4% since last year.
DX NetOps Mindshare Distribution
ProductMindshare (%)
DX Performance Management24.8%
AppNeta by Broadcom30.9%
DX Spectrum24.6%
Other19.69999999999999%
DX NetOps
Network Management Applications Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool3.7%
Cisco DNA Center7.6%
DataMiner5.4%
Other83.3%
Network Management Applications
 

Featured Reviews

reviewer1810893 - PeerSpot reviewer
Senior IT Operations Specialist at a financial services firm with 5,001-10,000 employees
Flexibility and detailed performance stats enable effective network monitoring
Spectrum is very good at monitoring all network faults and configurations. It enables me to take action based on network issues. The Performance Management provides detailed network performance stats, including CPU, memory, and interface bandwidth. Additionally, Spectrum is flexible and allows me to organize and treat devices uniquely without impacting other devices.
Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It makes things faster when we have our network operations center, they can look at their dashboards that we've created for them, and they can see problems immediately."
"One feature I like about CA Performance Management is the certification of the devices."
"When we deployed it, right out of the box we were able to stand up Performance Management within two weeks, in our production environment, with full discovery and relevant information, actual information, that we could use in our command center, our 24/7 operations center."
"It has improved efficiency because now there is the one-stop shop where you can view all your data, instead of needing to click around in four different tools."
"You can have thousands of devices inside and hundreds of thousands of interphases without a problem."
"The integration with NetFlow, the NFA solution, so that we can have our flow forensics paired with the SNMP polling performance metrics on the same page."
"We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device."
"The ability to very quickly and graphically navigate around, being able to zoom in to a timeframe, apply it to all the other panels - things of that nature - are all very intuitive."
"The solution is very fast, there's no lag or delay between the IBM solution and the other solutions like Huawei and Nokia."
"It's very easy to use."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
"The solution is a complete package; it has various useful elements including inventory management and incident management packaged inside it, and anything is possible with Tivoli since it is quite a robust system that offers a lot of useful integration capabilities."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"Anything is possible with Tivoli. It's quite a robust system."
"The tool had many built-in automation capabilities."
 

Cons

"The dashboard features are very function rich, but the reporting feature is probably not as rich as we'd like it to be."
"I think it would be helpful having a more comprehensive set of certifications so that I could natively deploy devices to my environment and the tool would immediately recognize and immediately be able to provide relevant performance information without a lot of tuning on my part."
"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."
"CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours."
"There are some areas in the technology right now, like with VMs, where we are lacking with our abilities to get inside the VM to monitor traffic within the machine."
"I would like to have more tasks, graphs, and possibilities for linking to the graphs and reports added to the solution."
"The solution could improve the database model. It is also not very good because they have a lot of interconnections with other data sources, such as NFA and VNA."
"Policies could be improved."
"The solution does not have any AI capabilities."
"It was a bit expensive to purchase but the benefits outweigh all the cons by far."
"The installation could be simplified, and technical support could be faster."
"This is another one of those suites glued together from a myriad of acquisitions and it shows once you get under the hood."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"IBM's technical support takes a long time to do root cause analysis, and we have to go through several levels of help before getting a solution."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
 

Pricing and Cost Advice

"I like the licensing model because it's device-based."
"The tool's pricing is based on the number of network devices."
"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
"They should provide more scalable licensing for the product."
"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
"Customers are required to pay a licensing fee."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Licensing fees are paid on a yearly basis."
"The price of the product is too expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
26%
Construction Company
12%
Financial Services Firm
9%
Healthcare Company
8%
Outsourcing Company
16%
Financial Services Firm
13%
Comms Service Provider
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise25
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What needs improvement with DX Performance Management?
Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.
What is your primary use case for DX Performance Management?
I have used Spectrum for monitoring all network faults, configurations, and troubleshooting network issues. It provides network performance stats, such as CPU, memory, and interface bandwidth detai...
What advice do you have for others considering DX Performance Management?
I would recommend this solution based on its functionality, flexibility, customizability, and ease of use. Overall, I would rate the solution an eight out of ten. I am just a customer and not a par...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
 

Also Known As

CA Performance Management
Tivoli NetCool
 

Overview

 

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)