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Hornetsecurity Altaro VM Backup vs StorageCraft ShadowXafe [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hornetsecurity Altaro VM Ba...
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
31
Ranking in other categories
Backup and Recovery (33rd), Cloud Backup (27th), Disaster Recovery (DR) Software (18th)
StorageCraft ShadowXafe [EOL]
Average Rating
0.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Asif Usmani - PeerSpot reviewer
Regional Sales Manager at S2
Lacks multi-platform support and physical infrastructure but excels in storage optimization
We use it for VM backup and Office 365 backup I find the solution to be user-friendly and easy to manage and deploy. It provides storage for Office 365, which is beneficial, and the deduplication technology is excellent, especially in optimizing storage capacity compared to others. In terms of…
reviewer1281621 - PeerSpot reviewer
Founder/CEO at a tech services company with 1-10 employees
An expensive next-generation data recovery and backup software solution with poor data restoration
Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We frequently use the granular restore option for when our users accidentally delete files or to recover emails from mailboxes. We have found that to be a must-have feature and it comes with the solution at no extra cost."
"Valuable features for us include quick recovery, compression, and deduplication, and the mix of these features leads to a reduced backup footprint while having guaranteed fast recovery in case of DR."
"If you have VMs to backup, Altaro is the BEST solution for us and many others alike."
"Altaro is always our go-to VM backup software."
"There is a free version for Hosts with 2 VMs."
"The initial setup was very straightforward, as the software installs easily, is very easy to configure and has a nice GUI."
"DR time has been massively reduced."
"This product is not expensive, does the job what I bought it for, and is not time consuming."
"The technical support has been very good."
"The most valuable feature is the backups."
"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."
 

Cons

"The application could include a feature to install a set size of data, such as the ability to store a single application with all its registry information for easy transfer."
"The initial set up was complex, and I was not able to do the set up myself."
"Availability of physical server backup would be an added advantage."
"I did not manage to import my old configuration, in v4, into v5 just after it what was released, however, I believe this functionality has been improved."
"Hornetsecurity Altaro VM Backup could be improved in several areas, such as enhancing scalability features and possibly reducing the price."
"I need to be able to restore emails to Exchange Live not just to a PST. This is a major drawback as I want to be able to restore individual items or mailboxes directly into my live Exchange databases so the user can see the email right away."
"It would be good to if they would expand the functionality to be able to backup normal servers without Hyper-V."
"If you look into the performance of a virtual machine and you look to the performance of the physical machine, the correlation between these is totally unclear."
"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."
"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."
"I wouldn't use it. It failed me every time I tried to use it in a real-life scenario."
 

Pricing and Cost Advice

"The price is great for the utility you get and the licensing has never caused any issues with my company."
"The pricing is okay,"
"There is a free version for two VMs. I would advise to study the deployment environment well, prior to committing to order a license per host."
"Altaro VM Backup is affordably priced. It is a best value for its price and has almost every feature that an expensive, popular product offers."
"Altaro had the best prices and ROI in the whole bunch that we evaluated."
"No other product offers these features for this price. The ROI is great."
"​By implementing the solution at multiple locations, significant cost savings were achieved."
"Its yearly maintenance fee is fairly high for me to renew for upgrades and support."
"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
13%
Construction Company
12%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise4
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Hornetsecurity Altaro VM Backup?
The pricing and licensing cost is challenging since most competitors offer cheaper pricing, making it difficult to penetrate the market with the current pricing strategy.
What needs improvement with Hornetsecurity Altaro VM Backup?
The solution needs multi-platform support as it is currently only available for VMware and Hyper-V. It also lacks support for physical servers and workstations. Additionally, they should add more p...
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Also Known As

Altaro VM Backup
ShadowXafe
 

Overview

 

Sample Customers

Thomson Reuters, Microsoft, Amazon, Harvard University, MIT, Peugeot, Xerox
Kawasaki, NASA, Amazon, Sonic, Callaway
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: October 2026.
919,894 professionals have used our research since 2012.