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Hornetsecurity Altaro VM Backup vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hornetsecurity Altaro VM Ba...
Ranking in Backup and Recovery
32nd
Ranking in Cloud Backup
28th
Ranking in Disaster Recovery (DR) Software
18th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
31
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
54th
Ranking in Cloud Backup
42nd
Ranking in Disaster Recovery (DR) Software
29th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (4th)
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of Hornetsecurity Altaro VM Backup is 0.8%, up from 0.8% compared to the previous year. The mindshare of MSP360 Backup is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Asif Usmani - PeerSpot reviewer
Lacks multi-platform support and physical infrastructure but excels in storage optimization
We use it for VM backup and Office 365 backup I find the solution to be user-friendly and easy to manage and deploy. It provides storage for Office 365, which is beneficial, and the deduplication technology is excellent, especially in optimizing storage capacity compared to others. In terms of…
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is an excellent product. It is easy to deploy, stable, and fast. Their support is excellent."
"Reverse Delta is Altaro proprietary backup deduplication technology. With Reverse Delta, the latest version of a file is always made available in its entirety, not as a delta file."
"Excellent compression and deduplication with off-site WAN backup included."
"We use the latest feature in Altaro called CDP (Continuous Data Protection) to back up our VMs as often as every five minutes. It allows us to make sure no data is accidentally deleted or overwritten."
"The most valuable feature of Altaro VM Backup is its ability to backup and restore various types of data, including Active Directory, application servers, and SQL Server databases."
"VM backup and the item level recovery are the most valuable features."
"This solution is stable."
"The ease of use of the solution is its most valuable feature. The interface is also excellent."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Technical support is very good."
"Client-side encryption minimizes worries about data being captured on the back-end."
"MSP360 Backup's most valuable feature is its backup interface."
"It has allowed me to implement a cost effective, highly configurable solution."
"General ease of use and performance of the Windows version is the most valuable feature."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
 

Cons

"Availability of physical server backup would be an added advantage."
"Basically, how it works is that you have a single local drive, and then you have a cloud backup. It'd be nice if you could rotate the single local backup drive. As of now, you can't."
"To improve Altaro, I would like to see the ability to choose more than one backup location at a time."
"It would be nice to see a feature that backs up the host so that, in case of a server failure, an entire server could be restored all at once."
"Replication is not fast, the GUI could be more user-friendly, and technical support is lacking in Iran."
"It would be nice to be able to recover the items to their original location."
"The solution needs multi-platform support as it is currently only available for VMware and Hyper-V."
"Backup speed and comparisons between versions used to be slow on big VMs but that was improved greatly later on."
"The graphics are looking a bit old and should be updated."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The solution's pricing is very high."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The product could be more user-friendly."
 

Pricing and Cost Advice

"There is a free version for two VMs. I would advise to study the deployment environment well, prior to committing to order a license per host."
"​By implementing the solution at multiple locations, significant cost savings were achieved."
"The pricing is okay,"
"No other product offers these features for this price. The ROI is great."
"Altaro had the best prices and ROI in the whole bunch that we evaluated."
"There is a free version for Hosts with 2 VMs."
"VMware is a little pricey, but it is a good solution and priced similar to other products."
"The price is great for the utility you get and the licensing has never caused any issues with my company."
"We have a very good return on investment."
"Its pricing needs improvement."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
"It provides a good cost savings compared to our previous cloud backup."
"Pricing is reasonable although can be quite a large upfront cost."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Government
10%
Comms Service Provider
8%
Computer Software Company
16%
Construction Company
8%
Educational Organization
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Hornetsecurity Altaro VM Backup?
The most valuable feature of Altaro VM Backup is its ability to backup and restore various types of data, including Active Directory, application servers, and SQL Server databases.
What is your experience regarding pricing and costs for Hornetsecurity Altaro VM Backup?
The pricing and licensing cost is challenging since most competitors offer cheaper pricing, making it difficult to penetrate the market with the current pricing strategy.
What needs improvement with Hornetsecurity Altaro VM Backup?
The solution needs multi-platform support as it is currently only available for VMware and Hyper-V. It also lacks support for physical servers and workstations. Additionally, they should add more p...
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
 

Also Known As

Altaro VM Backup
Cloudberry Backup
 

Overview

 

Sample Customers

Thomson Reuters, Microsoft, Amazon, Harvard University, MIT, Peugeot, Xerox
StratX
Find out what your peers are saying about Hornetsecurity Altaro VM Backup vs. MSP360 Backup and other solutions. Updated: May 2025.
857,162 professionals have used our research since 2012.