We performed a comparison between Hillstone E-Series and WatchGuard Firebox based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The FortiGate controls the user's activities and maximizes my bandwidth use overall."
"I like Fortinet's cloud management. It allows me to manage all my devices in different branches for three cloud accounts. Even though I use on-prem devices, I can manage everything on the cloud."
"It's very easy to configure."
"Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information."
"The product is easy to use and is stable. The SV1 functionality is a benefit."
"It's very easy to set up, it's very easy to make policies and, for an organization, that means you don't need IT expert in firewalls. You just need to have somebody who knows a little bit of IT, and that's it. With other products, you need someone with a "Masters" degree in firewalls."
"The stability and scalability of this solution are satisfactory. Its SD-WAN, VPN, and URL filtering features are very useful."
"Its user interface is good, and it is always working fine."
"I am impressed with the application filtering feature."
"Very reliable solution with good scalability and straightforward implementation."
"Working with the Hillstone E-Series has, from a remote perspective, allowed me to give my clients a secure connectivity."
"Stability-wise, I rate the solution a ten out of ten."
"This solution has two main features that we find very valuable; a threat-intelligence option, and a web/application filtering option. The technical support team are very good and very quick."
"The installation is easy, we have not had any complaints from our customers."
"The most valuable features of the Hillstone E-Series are its hardware capacity, innovation, and the throughput that the hardware can take."
"The initial setup was straightforward. It only took a few hours to deploy."
"The ease of use is most valuable. You can quickly train someone who hasn't seen a firewall in life. You can get people up to speed, and in a few months, they are able to manage this product very easily. It is a very user-friendly, scalable, and stable product. Its price is also spot-on."
"From my experience with their customer service team, I would say that they seem quite knowledgeable and fairly quick to respond."
"Their support is excellent, and the stability is very good."
"All of the features have been valuable. There's nothing on my M270 that I'm not using. If you have remote access, you can see how many users are coming from the outside world to be connected to the systems, through the virus systems that we have behind the firewall, in order to gain access to their files and do their work. We can also see how long they stay online and whether these connections are closed forcefully or for any other reasons, such as a glitch or some kind of misbehavior, to see if internet traffic is optimized and if that particular traffic is under company policies, concerning which websites were visited."
"The set up was quite straightforward and we handled it in-house. It took a few hours to deploy the product."
"Simple to move settings between WatchGuard boxes."
"The client is easy to use and stable"
"The reports are detailed."
"Palo Alto has a feature called WildFire Analysis that is unavailable in FortiGate. WildFire is better than a sandbox because it can address zero-day threats and vulnerabilities. It can immediately identify zero-day threats from the cloud."
"FortiGate is really good. We have been using it for quite some time. Initially, when we started off, we had around 70 plus devices of FortiGate, but then Check Point and Palo Alto took over the place. From the product perspective, there are no issues, but from the account perspective, we have had issues. Fortinet's presence in our company is very less. I don't see any Fortinet account managers talking to us, and that presence has diluted in the last two and a half or three years. We have close to 1,500 firewalls. Out of these, 60% of firewalls are from Palo Alto, and a few firewalls are from Check Point. FortiGate firewalls are very less now. It is not because of the product; it is because of the relationship. I don't think they had a good relationship with us, and there was some kind of disconnect for a very long time. The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate."
"Fortinet FortiGate could improve by having more capabilities for troubleshooting VPN connections. For example, I do get some feedback about the current status, but I could use some history and logging of important events. The information is logged in our Syslog server, but I could use that information from the device. If they could provide a GUI to have some more insight on what's going with my VPN would be useful."
"The web-cache feature which was previously on the FortiGate device, but was deleted with the recent upgrade should be returned. It was a very valuable feature for us."
"The UI could be improved."
"Fortinet needs more memory to save the log files. We need it to save the logs on the hardware and not in the cloud. I know this feature is available in FortiCloud, but if we need this log locally, it is not available."
"Fortigate's hardware capacities could be improved."
"Improvement is needed in the Web Filter quotas to restrict users with allocated quotas."
"Support from Hillstone E-Series has a shortcoming that needs improvement."
"The tool needs to improve its price."
"The solution doesn't have a web proxy built into the system like Sophos. This is something they should work to change."
"The tool provides just a general report. It does not provide a granular report. Hence, the tool should work on its reporting feature."
"I am not sure if this solution offers active directory integration. Adding that feature will definitely be an advantage."
"SSL VPN license cost is not cheap."
"The current usage reporting is very basic."
"Having frequent live webinars on a monthly basis would really help."
"We use WatchGuard to manage our failover for internet. If a primary internet goes down, it does a failover to the secondary the internet. However, what it doesn't do so well is that if the primary internet has a lot of latency but it's not completely down, it doesn't do a failover to the backup in a timely manner."
"Reporting is something you've got to set up separately. It's one of those things that you've got to put some time into. One of the options is to set up a local report server, which is what I did. It's not great. It's okay... Some of the stuff is a little complicated to get up and running. Once you do, it becomes very user-friendly and easy to work with, but I find there are some implementation headaches with some of their stuff."
"We would like to see granular notification settings and more advanced filtering in traffic monitoring."
"I don't think I can get a full-blown DNS client from it. I've been trying to have DNS services. It has forwarding, but I don't get the services of a full DNS client. My main difficulty with it is that I can't run a complete service. I need NTP. I need DNS. I need DHCP for my domain, but I only get forwarding. As far as I can tell, I don't get caching and the kinds of reporting and registration needed to host a DNS for a domain. I have to have a separate solution for that."
"When working with WatchGuard, specifically in configuring Panda Security on the portal for the first time, it was challenging for me."
"I would like to have a little more control over access points and the ability to see the bandwidth that is passing through a specific access point. We are not able to see that. We can see what traffic is passing through the Firebox itself, but we can't identify if it is coming from a particular access point or not."
"The way Secure Sign-On authentication is happening needs to be improved. When the Secure Sign-On portal is turned on, anybody who comes into the campus, whether he or she is a staff member or a guest, has to go past the initial portal. One of the shortcomings is the username. It shouldn't allow permutations or combinations with upper or lower cases. For example, when there is a username abc, it shouldn't allow ABC or Abc. It should not allow the same username, but currently, two separate people can go in. Therefore, its authentication or validation should be improved, and the case sensitiveness should be picked up. If I have restricted someone to two devices, they shouldn't be able to use different combinations of the same username and get into the third or fourth device. It shouldn't allow different combinations of alphabets to be used to log in."
"It's sometimes not easy to understand and can require specialist assistance."
Hillstone E-Series is ranked 33rd in Firewalls with 9 reviews while WatchGuard Firebox is ranked 13th in Firewalls with 77 reviews. Hillstone E-Series is rated 9.0, while WatchGuard Firebox is rated 8.4. The top reviewer of Hillstone E-Series writes "A user-friendly and marketable solution with a virtual switching capability". On the other hand, the top reviewer of WatchGuard Firebox writes "Rock-solid stability and easy to change the model". Hillstone E-Series is most compared with Palo Alto Networks NG Firewalls, OpenVPN Access Server, Sophos XG, Netgate pfSense and A10 Networks Thunder CFW, whereas WatchGuard Firebox is most compared with Netgate pfSense, Sophos XG, OPNsense, Meraki MX and SonicWall TZ. See our Hillstone E-Series vs. WatchGuard Firebox report.
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