HCL Digital Commerce vs SAP Commerce Cloud vs Shopify comparison

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HCL Digital Commerce

SAP Commerce Cloud

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Executive Summary

We performed a comparison between HCL Digital Commerce, SAP Commerce Cloud, and Shopify based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: August 2025).

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eCommerce Platforms

August 2025

Helped 867,676 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of September 2025, in the eCommerce Platforms category, the mindshare of HCL Digital Commerce is 5.2%, up from 5.0% compared to the previous year. The mindshare of SAP Commerce Cloud is 11.1%, down from 17.7% compared to the previous year. The mindshare of Shopify is 9.4%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Market Share Distribution
Product	Market Share (%)
Shopify	9.4%
SAP Commerce Cloud	11.1%
HCL Digital Commerce	5.2%
Other	74.3%

eCommerce Platforms

Featured Reviews

Jason Levine

CEO, Senior Consultant, Collaboration Platforms at Indeo Oy

A flexible solution that can be tailored to customer requirements

The tool is easy to use and flexible. It is flexible enough to tailor to your requirements HCL Digital Commerce should improve its integration capabilities with other platforms. I have been using the product for four to five years. We haven't had any issues with stability and I rate it a nine…

Easy to set up, and extremely scalable, but is expensive

Saleem Shar

Managing Consultant at Systems Limited

The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones. This makes the process quite complex, especially when migrating from one version to another. For example, I have been using SAP Commerce versions 18 and 19.

Have managed to grow sales quickly but experience challenges with integration and commission

Alex Osmichenko

Chief Executive Officer at IT Monks Agency

The primary use case for Shopify is when I want to quickly build an online store. I utilize Shopify as an online store to manage and grow my retail business. I use it to boost my online sales Shopify is easy to start and has an intuitive onboarding process for customers. It is very good in terms…

More SAP Commerce Cloud pros

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool is easy to use and flexible. It is flexible enough to tailor to your requirements."

"Has all the modules needed for an order management solution."

"The most valuable solution is that it allows you to adapt it according to the customer's needs."

"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."

"I haven't faced any issues with the product's stability."

"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."

"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."

"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."

"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."

"SAP Hybris provides us with all of the e-commerce features that a client could need."

"Hybris offers a platform designed for speed."

"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."

"The tool supports multiple currencies."

"It has a brilliant inventory system to help you manage your store."

"If you have a physical business, like a shop on the street, and you want to take it online but don't know how to do it, you have a couple of options. You could contact a developer or set up an account on Shopify and create your online store there."

"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."

"For the initial setup phase, many online tutorials are available, making the process easy."

"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."

"I would absolutely recommend Shopify to others."

"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."

"The most valuable feature is its strong SEO capabilities."

More Shopify pros

Cons

"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."

"HCL Digital Commerce should improve its integration capabilities with other platforms."

"Lacks option to purchase individual modules."

"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."

"The product catalog is an area that needs improvement."

"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."

"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."

"The learning curve is high."

"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."

"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."

"Hybris is not currently using microservices."

"The support team should improve the response time."

"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."

More SAP Commerce Cloud cons

"Previously, Shopify had a limitation of 200 product variations, which posed a challenge for businesses with multiple product options like different colors and sizes. However, they have increased this limit to 1,000 variations, greatly improving the platform's functionality. Besides that, I don't see any major issues that need improvement."

"Many of our clients complain because it's costly and not an open-source."

"The order processing and saving of the changes for the product should have automatic functioning."

"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."

"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."

"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."

"Shopify users pay a higher commission as they scale."

"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."

More Shopify cons

Pricing and Cost Advice

"I believe that HCL Digital Commerce is one of the most expensive products on the market."

"HCL Digital Commerce's licensing costs are annual. It is expensive."

"For our companies and our users, the price is quite high."

"The solution is very expensive in Turkey."

"The price is quite high."

"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."

"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."

"This is an expensive solution."

"The price is too high."

"The solution is expensive."

"I don't know the cost, but it can be expensive."

"Depending on the client's requirements, they can choose either the basic plan or the premium plan."

"This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."

"The tool's pricing depends on how big your online store is."

"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."

"The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."

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Comparison Review

it_user9726

Architect at Sapient

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

What do you like most about HCL Digital Commerce?

Top Industries

By visitors reading reviews

Computer Software Company

15%

Retailer

12%

Manufacturing Company

11%

Educational Organization

10%

Computer Software Company

14%

Manufacturing Company

14%

Retailer

Media Company

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	2

Questions from the Community

I haven't faced any issues with the product's stability.

What is your experience regarding pricing and costs for HCL Digital Commerce?

HCL Digital Commerce's licensing costs are annual. It is expensive.

What needs improvement with HCL Digital Commerce?

HCL Digital Commerce should improve its integration capabilities with other platforms.

What do you like most about SAP Hybris Commerce?

The user interface can be customized.

What needs improvement with SAP Hybris Commerce?

The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it bec...

What is your primary use case for SAP Hybris Commerce?

My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn'...

What do you like most about Shopify?

For the initial setup phase, many online tutorials are available, making the process easy.

What is your experience regarding pricing and costs for Shopify?

I find that the pricing is reasonable compared to the features that Shopify offers.

What needs improvement with Shopify?

A mobile app for end users should be integrated along with Shopify, rather than as an add-on product. There should al...

Adobe Commerce vs HCL Digital Commerce

Comparisons

Compared 29% of the time

Salesforce Commerce Cloud vs HCL Digital Commerce

Compared 22% of the time

KIBO B2B eCommerce Platform vs HCL Digital Commerce

Compared 10% of the time

More HCL Digital Commerce Competitors

Salesforce Commerce Cloud vs SAP Commerce Cloud

Compared 22% of the time

Adobe Commerce vs SAP Commerce Cloud

Compared 18% of the time

Oracle Commerce Cloud vs SAP Commerce Cloud

Compared 9% of the time

Oracle ATG vs SAP Commerce Cloud

Compared 8% of the time

Intershop vs SAP Commerce Cloud

Compared 4% of the time

More SAP Commerce Cloud Competitors

Salesforce Commerce Cloud vs Shopify

Compared 19% of the time

Adobe Commerce vs Shopify

Compared 14% of the time

Zoho Commerce vs Shopify

Compared 6% of the time

Oracle ATG vs Shopify

Compared 5% of the time

Sana Commerce vs Shopify

Compared 5% of the time

More Shopify Competitors

Product Reports

Download HCL Digital Commerce product report

HCL Digital Commerce

September 2025

Download SAP Commerce Cloud product report

SAP Commerce Cloud

August 2025

Download Shopify product report

August 2025

Also Known As

IBM Digital Commerce, IBM WebSphere Commerce

SAP Hybris Commerce, Hybris

No data available

Overview

IBM Digital Commerce provides advanced commerce capabilities to help you quickly and easily create an engaging brand experience across every customer touch point. Using IBM, you can improve your business with personalized customer engagement, optimized shopping and order management and fulfillment across channels. This helps you accelerate time to market, improve customer engagement and drive revenue growth.

HCLSoftware

SAP Commerce Cloud, SAP's e-commerce platform, is designed to empower businesses to establish reliable and scalable online stores. Emphasizing innovation at scale, it utilizes enterprise-wide data to enhance profitability and customer satisfaction. The platform focuses on delivering connected, insightful, and adaptable shopping experiences through feature-rich and scalable solutions. Businesses leveraging SAP Commerce Cloud can anticipate driving profitable outcomes, ensuring a seamless shopping journey, and harnessing data for informed decision-making. For a deeper understanding, the website delves into specific functionalities such as product content management, experience management, order management, and integration with other SAP solutions and third-party applications.

SAP

Shopify is an easy to use, fast, and secure eCommerce platform. Its CMS platform comes with several dynamic and useful features to help users create and manage their websites. The solution’s high-end security features, insightful analytics, user-friendly interface, and vast range of third-party integrations makes it one of the top platforms in the market.

Shopify Features

Shopify has many valuable key features. Some of the most useful ones include:

Customizable templates
Shopify POS
Out-of-the-box SEO tools
Shopify dropshipping
Shopify analytics
Abandoned cart reminders
App store

Shopify Benefits

There are several benefits to implementing Shopify. Some of the biggest advantages the solution offers include:

Better security: Because Shopify provides 256-bits SSL Certification to every website and is Level-1 PCI Compliant, you have guaranteed security that ensures the complete safety of sensitive customer information, including credit card details, phone numbers, email IDs, home addresses, etc.

Personalization options: Because Shopify is a very versatile platform, it provides several different built-in tools and options that allow you to personalize your website according to your specific needs and requirements. In addition to being able to customize website themes, users can offer customers personalized coupons, sale notifications, different shipping options, and payment methods.

Smartphone compatibility: Shopify is compatible with smartphones and other mobile devices, making it easy for users to design, host, and manage websites.

User-friendly interface: The platform’s functionalities are easy to understand because Shopify comes with a very easy-to-use user interface.

Fast loading speed: Shopify is designed with robust and optimized hardware to enable fast loading speeds so websites can load in seconds.

Free 24/7 customer service: Another advantage of Shopify is that it provides customer service around the clock. They have community forums, chat, and voice support services available for their clients to help them resolve issues quickly. Shopify also has a vast database of FAQs.

Thousands of applications: Shopify has its own app store so users can choose from thousands of applications to add new features to their eCommerce store. The app store also enables the content management system to be lightweight and provides desired features to its customers.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Shopify solution.

Badrilal P., Shopify Developer at Freelance, says, “Shopify can be used without any coding knowledge; just drag and drop and configuring, those are the basics. It's a great solution for people who are in the initial phase of their business. They can use it to easily set up a store that includes product info, product pricing, add to cart, payment methods, gateway integration, menus, contact us forms, and inquiry forms. Anyone can set those features up in one day using Shopify. That's a huge benefit for our customers.”

PeerSpot user Tushar K., Co-founder at Dotmagic Infotech/Shopify Expert at Dotmagic Infotech, mentions, “The most valuable features are the core structure and backend structure. Our clients are easily able to manage their sites at the backend. Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization. It is all very easy to handle.”