We performed a comparison between Grooper and IBM Datacap based on real PeerSpot user reviews.
Find out what your peers are saying about ABBYY, Automation Anywhere, UiPath and others in Intelligent Document Processing (IDP)."The user interface is easy to use, and the flexibility is noteworthy."
"Lexicons where the key vocabulary can be inputted it is very helpful."
"Grooper processes difficult sorts of data and unstructured or semi-structured content very well. It's probably one of the better solutions I've seen compared to other solutions I've seen out there. It does a lot more things like segmentation extraction. It does it a lot better. Grooper has more focus on these types of freeform documents where other solutions are very generic and this is a little more elaborate in what they've done. I think they take it to the next level of extracting freeform data."
"There are many options and customizations that you can make to each individual extractor that allows you to tweak it for exactly what you need."
"I can have all scanners accessible from my end."
"I work for an insurance company, and we use Datacap for document processing."
"It's a platform, not a configured application, so you can do what you want with it."
"The solution automates manual data entry."
"The standout feature of this intelligent product is its remarkable capability."
"It is the best solution for scanning purposes."
"One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface."
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."
"Grooper is new. It's new beta stuff, so we've had some issues, but that's understandable. Getting the beta product to more of a true release is where it needs improvement. I'm going through training now, so it's hard to judge what they have and don't have until I get through that training. Training is the main thing for me because I'm trying to learn and take things I've learned from other products and try to transfer that knowledge to this one."
"If Grooper could "sense" important fields on the document and auto-build extractors for them, that'd be really cool."
"They should have more sub-extractors or exclusion extractors so that the user does not have to make a parent data type."
"Technical support is definitely an area that they need improvement in, in terms of the front-line individuals."
"The solution's scalability needs improvement."
"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."
"Datacap has performance issues when processing large volumes of documents. We're doing 18,000 pages daily. Scanning takes almost 20-30 minutes, but it normally takes one or two minutes. We informed IBM and opened a ticket for that. They forwarded the issue to developers but didn't give a specific timeline for it to be resolved. Version 8.1 is already at the end of support."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation. Expertise in this specific product is rare throughout the market. One key reason is the product's limited downloads. Additionally, archiving solutions are often perceived as complex and challenging, dissuading many companies from venturing into this domain. Consequently, partners who specialize in archiving solutions are always seeking straightforward, uncomplicated options that are easy to manage and meet customer expectations."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."
"The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin."
"It can take some time to implement."
Earn 20 points
Grooper is ranked 21st in Intelligent Document Processing (IDP) while IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews. Grooper is rated 8.6, while IBM Datacap is rated 7.6. The top reviewer of Grooper writes "Good data ingestion and classification capabilities, supports various media types and formats, and the interface is easy to use". On the other hand, the top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". Grooper is most compared with , whereas IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and OpenText Intelligent Capture.
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