We performed a comparison between Grafana and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Grafana is the preferred option over Splunk ITSI due to its open source, cost-effective, and integrative nature. While Splunk ITSI is praised for its ease of integration and automation, it is viewed as expensive and lacking in enterprise solutions. Grafana is a highly recommended monitoring tool that is user-friendly, flexible, and has a strong community with numerous features.
"The comparison feature is very good."
"The dashboards are very easy to work with."
"The solution can scale well."
"Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days."
"It is a stable, reliable product."
"It provides a graphical representation and it's clear to see what's happening."
"There are multiple kinds of models there to create dashboards, which is quite useful."
"It is easy to change and move virtual servers."
"The feature that stood out to me most from Splunk IT Service Intelligence (ITSI) was automated dashboarding or reporting. The solution lists the severity level of issues, and the response times."
"In my opinion, Splunk IT Service Intelligence (ITSI) is better than QRadar. With the help of Splunk, we can get results."
"It's scalable and expands well."
"The solution has been stable."
"The most valuable feature is the Glass Tables. It gives you a nice, good overview of your KPIs. It's really slick and clean."
"The glass tables are very helpful."
"ITSI's most valuable feature is that it's easy to integrate DLP."
"One of the excellent features is the service analyzer, which is truly impressive."
"I would like the ability to download my results into any format in order to share the information with my clients."
"There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."
"Grafana doesn't provide anything for reporting."
"Grafana need to improve the logging functionality."
"Writing queries can be a bit difficult because the syntax must be maintained."
"There are not a lot of plugins for financial market monitoring."
"Lacks event management which affects our DevOps people."
"The solution has room for improvement with a better API to help automate the construction of the dashboards easier."
"We're using predictive analytics, and there are three or four algorithms. It would be helpful if this process were more standardized and scalable."
"The cost of the license could be lower."
"I believe the refresh time should be faster."
"Splunk ITSI generates numerous false positives and has the potential for enhancement."
"The data recovery has room for improvement."
"It would be good if an interface was included in the next release."
"It could be a little easier to use with the thresholding. We've struggled a little bit with thresholding."
"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework."
More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →
Grafana is ranked 7th in Application Performance Monitoring (APM) and Observability with 33 reviews while Splunk ITSI (IT Service Intelligence) is ranked 9th in Application Performance Monitoring (APM) and Observability with 17 reviews. Grafana is rated 8.0, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides a unified view of alerts and supports heat maps and glass tables for visualization and monitoring". Grafana is most compared with Azure Monitor, Dynatrace, New Relic, Sentry and Honeycomb.io, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Dynatrace, Splunk Enterprise Security, AppDynamics and Zabbix. See our Grafana vs. Splunk ITSI (IT Service Intelligence) report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
