Google Workspace vs Kiteworks comparison

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Google Workspace

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Executive SummaryUpdated on Apr 6, 2025

Kiteworks and Google Workspace are tools in the productivity and collaboration category. Google Workspace seems to have the upper hand due to its extensive features and integrated suite of applications, justifying its higher price.

Features: Kiteworks is known for robust security, compliance tools, and the ability to send large files up to 100 GB, which is ideal for organizations needing stringent data protection. Google Workspace offers tools such as Gmail, Google Drive, and Google Docs, providing seamless collaboration across various platforms and real-time editing capabilities.

Room for Improvement: Kiteworks could enhance its user interface and simplify its complex deployment processes to improve accessibility. Google Workspace could improve its offline access functionality, offer more customization options, and provide better integration with third-party applications.

Ease of Deployment and Customer Service: Kiteworks can be challenging to deploy due to its custom security requirements but offers personalized customer support. Google Workspace simplifies deployment with its cloud-centric approach and provides extensive documentation alongside 24/7 customer support.

Pricing and ROI: Kiteworks generally has lower initial costs, making it attractive for organizations prioritizing security. Google Workspace, while having higher upfront costs, offers significant ROI through enhanced productivity and scalability, allowing for long-term financial benefits.

To learn more, read our detailed Google Workspace vs. Kiteworks Report (Updated: April 2025).

Google Workspace vs. Kiteworks

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Helped 849,963 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Content Collaboration Platforms

2nd

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

102

Ranking in other categories

Email Applications (1st), Wireless Email (2nd), Cloud Storage (6th)

Kiteworks

Ranking in Content Collaboration Platforms

14th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (14th), Email Security (27th), Managed File Transfer (MFT) (9th), Secure Email Gateway (SEG) (11th)

Mindshare comparison

As of May 2025, in the Content Collaboration Platforms category, the mindshare of Google Workspace is 7.7%, up from 7.0% compared to the previous year. The mindshare of Kiteworks is 2.7%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

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Sukkanta Banerjee

Senior Software Engineer at Wipro Limited

Two-factor authentication and .ZIP format make large file transfers very secure

The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Google Workspace is its ease of use and stability."

"The most valuable features are the speed at which G Suite Enterprise works."

"A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online."

"The security and privacy policies of G Suite make it efficient, and the organizational data is secure."

"G Suite Enterprise provides many features, such as business increased search visibility, email address, and domain. It's a large whole ecosystem that is the major benefit. You can manage your whole team and have many tools. Over seven years, the solution has gone through some drastic upgrades and improvements which are done automatically, I do not have to manual upgrade."

"We haven't had any issues with scalability - we have over a thousand employees, and G Suite just scales."

"Only a few competitors can do precisely what Google Workspace does in terms of email management and calendar management through its Gmail and Google Calendar apps. It's a very seamless platform."

"It has saved us money."

More Google Workspace pros

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"I can identify from which region our users are uploading or downloading files."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"The solution can be used remotely; it's easy to upload and share files."

"The solution removes the limitations with file attachment size that is found with regular email."

More Kiteworks pros

Cons

"They could increase the number of third-party integrations on offer."

"I talked with G Suite recently because my G Suite has a temporary block. I communicated with the G Suite representative or Google representative, and he told me that I sent a lot of emails, so my email was temporarily blocked. But I know I have not sent more than 500 emails daily to reach the limit. I sent only 5,200 emails, but unfortunately, my G Suite account was temporarily blocked for 24 hours, and then he resolved it. I think they need to improve G Suite because this temporary block is not fair."

"The solution is not user-friendly and it doesn't integrate that well with Microsoft Office, which is one of the bigger business apps on the market, compared to Google Sheets and applications of that sort."

"Everything is online, so you don't have a client on your desk. Working on email is online work, so can't do work offline and go back online. Sometimes it's not so intuitive. If you answer an email, it puts your answer at the bottom of the existing email."

"Google Mail's spam filter needs improvement. If I'm sending mail to another email user, sometimes it goes to the spam folder, and they won't know unless they check because they aren't seeing it in the primary inbox. They may miss important emails. At the same time, I'm receiving spam that shouldn't go to my inbox."

"Google Meet can have a bit more functionality. It should show the views of more people. Right now, it shows just eight at a maximum, or six. When there are more people on the call, more than eight, everyone is not showing."

"I believe Google Drive has potential for improvement. Enhancements could be made in terms of synchronization and the functionality of the Google Sheets app, particularly in areas like formulas and pivot tables, to make it more comparable to Microsoft Excel. Google Chat needs to make improvements so that we can send Excel and PDFs from the mobile app itself. I would like to see Google Bard integrated with the product."

"Some concerns over security, but there are moves to address this and provide admin tools to secure content and adhere to data protection regulations."

More Google Workspace cons

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"In my experience, their technical support can be a little slow."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

More Kiteworks cons

Pricing and Cost Advice

"We pay on yearly basis."

"I can't recall the exact pricing per user for Google Workspace, but I know it's not that expensive. I'm in a mid-sized company that's able to maintain and afford Google Workspace, so it has competitive pricing, and I would rate its price as four out of five."

"Approximately $6 per user, per month."

"The main challenge regarding startups with identity services is you could be on a platform that works well but the services are expensive. For example, Microsoft Azure costs approximately $30 per user which is expensive. You end up choosing a different platform, such as G Suite Enterprise because it is priced reasonably and is less expensive than other solutions."

"The pricing is a bit on the higher side than normal. For a basic Google account it costs $100, but Enterprise is %150."

"Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."

"There are different versions of the solution available, such as premium."

"The pricing is comparable, it's pretty decent."

More Google Workspace pricing and cost advice

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The price of Kiteworks is reasonable."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Educational Organization

Comms Service Provider

Government

13%

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

What is your experience regarding pricing and costs for Google Workspace?

I'm not satisfied with the cost because I feel these services should be free as they use our data.

What needs improvement with Google Workspace?

As far as Google Workspace is concerned, it is working fine for us. Our needs are fulfilled, so that's fine. However, integration with Microsoft Outlook could be improved. The new integration was i...

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

What do you like most about Kiteworks?

The benefits that Kiteworks has provided to its customers in terms of data sovereignty.

What needs improvement with Kiteworks?

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...

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Product Reports

Google Workspace

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Download Kiteworks product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Accellion

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Google Workspace vs. Kiteworks