Google Workspace vs Kiteworks comparison

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Google Workspace

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Executive SummaryUpdated on Apr 6, 2025

Kiteworks and Google Workspace are tools in the productivity and collaboration category. Google Workspace seems to have the upper hand due to its extensive features and integrated suite of applications, justifying its higher price.

Features: Kiteworks is known for robust security, compliance tools, and the ability to send large files up to 100 GB, which is ideal for organizations needing stringent data protection. Google Workspace offers tools such as Gmail, Google Drive, and Google Docs, providing seamless collaboration across various platforms and real-time editing capabilities.

Room for Improvement: Kiteworks could enhance its user interface and simplify its complex deployment processes to improve accessibility. Google Workspace could improve its offline access functionality, offer more customization options, and provide better integration with third-party applications.

Ease of Deployment and Customer Service: Kiteworks can be challenging to deploy due to its custom security requirements but offers personalized customer support. Google Workspace simplifies deployment with its cloud-centric approach and provides extensive documentation alongside 24/7 customer support.

Pricing and ROI: Kiteworks generally has lower initial costs, making it attractive for organizations prioritizing security. Google Workspace, while having higher upfront costs, offers significant ROI through enhanced productivity and scalability, allowing for long-term financial benefits.

To learn more, read our detailed Google Workspace vs. Kiteworks Report (Updated: June 2025).

Google Workspace vs. Kiteworks

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Helped 858,038 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Content Collaboration Platforms

4th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

102

Ranking in other categories

Email Applications (1st), Wireless Email (2nd), Cloud Storage (4th)

Kiteworks

Ranking in Content Collaboration Platforms

14th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (15th), Email Security (32nd), Managed File Transfer (MFT) (7th), Secure Email Gateway (SEG) (11th)

Mindshare comparison

As of June 2025, in the Content Collaboration Platforms category, the mindshare of Google Workspace is 8.3%, up from 6.7% compared to the previous year. The mindshare of Kiteworks is 2.7%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

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Sukkanta Banerjee

Senior Software Engineer at Wipro Limited

Two-factor authentication and .ZIP format make large file transfers very secure

The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is stable."

"Google Workspace is an excellent tool for communicating with people, which allows users to collaborate and edit files simultaneously."

"The most valuable feature of the solution is email."

"The solution is easy to use, and you don't need a lot of knowledge for it."

"G Suite is a powerful suite of tools for messaging and collaboration that has met the fundamental needs of my company, both increasing productivity and reducing costs."

"It is quite a useful tool. It allows many people to work on a document. You can actually provide review comments and tag anybody to make the comment changes. You can also attach a document in Google Chat."

"In terms of email, I could probably do the same things with other programs, however, I find 90% of my usage is Gmail."

"The most valuable features are the speed at which G Suite Enterprise works."

More Google Workspace pros

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"The solution can be used remotely; it's easy to upload and share files."

"I can identify from which region our users are uploading or downloading files."

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

More Kiteworks pros

Cons

"Google Workspace needs to be more flexible, like Microsoft Excel."

"Their tool called Sheets is the counterpart to Excel but it doesn't have the same functionality that Excel would have. So usually if somebody needs to go back to Excel or Office, it's because of Excel."

"Less customizations than there used to be."

"There could be more options in Google G Suite. They can include HD calling for Google Meet. The layout portion in the calendar for Google G Suite can be better designed. When we get into the calendar and start scheduling meetings, we do have few hiccups here and there. The layout can be a little easier. People from different backgrounds are finding it a little bit tough to understand. It should be more intuitive. At the moment, it has a completely white background. To do power saving, it would be good if they can release a darker background. There are a few issues with the formatting of Google Docs when they get converted to Microsoft docs. It would be amazing if they can resolve it in the next release."

"I find the price high for the full suite features. Compared to Exchange Online, the price might not be too high, but you cannot choose only one functionality. When you buy Google Workspace, you have to get everything, including file storage and communication tools, which I don't use."

"For Google Docs, if you upload a Word document up to Google Docs, it could mess up your formatting quite a bit."

"Google Workspace doesn't have some of the Excel and PowerPoint presentation functions you get with Microsoft Office."

"The initial setup is not intuitive at all."

More Google Workspace cons

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"File location could be improved."

"In my experience, their technical support can be a little slow."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

More Kiteworks cons

Pricing and Cost Advice

"The main challenge regarding startups with identity services is you could be on a platform that works well but the services are expensive. For example, Microsoft Azure costs approximately $30 per user which is expensive. You end up choosing a different platform, such as G Suite Enterprise because it is priced reasonably and is less expensive than other solutions."

"There are different versions of the solution available, such as premium."

"Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."

"The solution is expensive."

"The price of the solution can vary."

"We pay a monthly subscription for the use of this solution."

"The pricing is very high, although I cannot tell if this is the result of the Indian vendors artificially inflating it."

"The pricing is comparable, it's pretty decent."

More Google Workspace pricing and cost advice

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The price of Kiteworks is reasonable."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Educational Organization

Financial Services Firm

Comms Service Provider

Government

15%

Financial Services Firm

14%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

What is your experience regarding pricing and costs for Google Workspace?

The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...

What needs improvement with Google Workspace?

I do not have any major suggestions for improvement. However, while the security functionalities are similar to those in competitors like Active Directory, they could be optimized for stronger secu...

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

What do you like most about Kiteworks?

The benefits that Kiteworks has provided to its customers in terms of data sovereignty.

What needs improvement with Kiteworks?

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...

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Comparisons

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Microsoft Exchange Online vs Google Workspace

Compared 25% of the time

ProtonMail vs Google Workspace

Compared 10% of the time

Office 365 vs Google Workspace

Compared 6% of the time

Amazon WorkDocs vs Google Workspace

Compared 3% of the time

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SharePoint vs Kiteworks

Compared 9% of the time

FileCloud vs Kiteworks

Compared 8% of the time

MOVEit vs Kiteworks

Compared 8% of the time

GoAnywhere MFT vs Kiteworks

Compared 7% of the time

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Product Reports

Google Workspace

Download Google Workspace product report

Download Kiteworks product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Accellion

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Google Workspace vs. Kiteworks