Google Workspace vs Kiteworks comparison

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Google Workspace

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Executive SummaryUpdated on Jul 13, 2025

Kiteworks and Google Workspace compete in collaboration and secure file sharing. Google Workspace is favored due to its comprehensive suite of productivity tools and flexibility.

Features: Kiteworks emphasizes secure file sharing and includes encryption, secure messaging, and large file transfers up to 100 GB. It also features robust API integrations and a private content network with two-factor authentication for enhanced data protection. Google Workspace excels in productivity offering tools like Google Docs, Sheets, and Meet for real-time collaboration, seamless Gmail integration with advanced search, and a user-friendly interface with extensive cloud storage capabilities.

Room for Improvement: Kiteworks could improve by simplifying its user interface, expanding mobile accessibility, and offering broader integration with third-party applications. Enhancing scalability for smaller organizations could also be beneficial. For Google Workspace, areas for improvement include reducing reliance on internet connectivity, enhancing offline functionality, and providing more focused security features for highly sensitive data.

Ease of Deployment and Customer Service: Kiteworks might necessitate a more complex integration process due to its security protocols, requiring dedicated resources and time. Google Workspace offers quick deployment with comprehensive online support, user training materials, and an intuitive setup process, beneficial for businesses seeking rapid implementation with minimal resources.

Pricing and ROI: Kiteworks can involve higher upfront costs due to its security-centric infrastructure, potentially offering a better ROI for firms focused on critical data protection. Google Workspace provides competitive pricing tiers, with free options for small businesses and discounts for education/non-profits, making it cost-effective with substantial ROI for those prioritizing productivity tools and flexibility.

To learn more, read our detailed Google Workspace vs. Kiteworks Report (Updated: September 2025).

Google Workspace vs. Kiteworks

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Content Collaboration Platforms

4th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

104

Ranking in other categories

Email Applications (1st), Wireless Email (1st), Cloud Storage (8th)

Kiteworks

Ranking in Content Collaboration Platforms

14th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (16th), Email Security (32nd), Managed File Transfer (MFT) (5th), Secure Email Gateway (SEG) (11th)

Mindshare comparison

As of October 2025, in the Content Collaboration Platforms category, the mindshare of Google Workspace is 9.8%, up from 5.6% compared to the previous year. The mindshare of Kiteworks is 2.4%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
Google Workspace	9.8%
Kiteworks	2.4%
Other	87.8%

Content Collaboration Platforms

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

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Sukkanta Banerjee

Senior Software Engineer at Wipro Limited

Two-factor authentication and .ZIP format make large file transfers very secure

The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If I'm addressing certain emails from banks — automatic emails, like OTP, etc. — I can create rules and forward that OTP to the specific email IDs. You can create rules and deliver mail to different groups using the forwarding feature. It's handy."

"Overall, I rate Google Workspace a ten out of ten."

"It's stable. There isn't really any downtime."

"The product is user-friendly and knows how to appeal to a user. Google Docs accepts some of our requirements. Its most valuable feature is performance. The product's integrations are good."

"The most beneficial feature is Gmail, which we use extensively."

"It's easy to use."

"I have found the solution to be pretty stable."

"The solution is very stable."

More Google Workspace pros

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"Scalability is impressive."

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

More Kiteworks pros

Cons

"The user interface, especially on Google Drive, could be better."

"The downloading options need improvement, particularly in converting and viewing data formats like PST and inbox formats easily."

"They could increase the number of third-party integrations on offer."

"I am not a big fan of how Gmail organizes the mail. I find it complicated to see which mail from which users send at which date. Especially if there is a lot."

"The price could be reduced."

"Scalability is not as good as we would like."

"We use Zoom most of the time for official meetings, and we use Google Meet only for internal meetings. I would like to get an improvised Google Meet. It would be good if they can make Google Meet more clear in communication and more scalable like Zoom."

"For Google Docs, if you upload a Word document up to Google Docs, it could mess up your formatting quite a bit."

More Google Workspace cons

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"File location could be improved."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"In my experience, their technical support can be a little slow."

More Kiteworks cons

Pricing and Cost Advice

"It's low in cost as compared to Office 365. There is an annual licensing cost."

"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."

"There are benefits that can provide a competitive advantage, e.g., improved productivity (with appropriate training), increased collaboration (with correct use of tools), flexible working - work from home or remote locations, easy to scale - fast onboarding of new employees, and ability to add and remove licenses, as required."

"You pay for Google Workspace based on your usage and the apps you use, but in my case, it's free, but if I used it a lot more, I'd probably need to pay. 15GB is enough for me, but I see myself upgrading and paying the additional charges for more storage regularly."

"The pricing is comparable, it's pretty decent."

"We pay on yearly basis."

"There are several areas where a G Suite implementation can reduce costs: lower license fees than some competing products, reduced hardware, and IT support costs."

"Pricing is something concerning. We find the solution very expensive."

More Google Workspace pricing and cost advice

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The price of Kiteworks is reasonable."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Educational Organization

10%

Manufacturing Company

Comms Service Provider

Government

15%

Financial Services Firm

12%

Retailer

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	63
Midsize Enterprise	13
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

What is your experience regarding pricing and costs for Google Workspace?

The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...

What needs improvement with Google Workspace?

I don't see many areas of Google Workspace that could be improved or enhanced because everything I have been using has been effective. Regarding the user interface, when calling a member in the org...

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

What needs improvement with Kiteworks?

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...

What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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Microsoft Exchange vs Google Workspace

Compared 4% of the time

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Compared 8% of the time

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Product Reports

Google Workspace

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Download Kiteworks product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Accellion

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Google Workspace vs. Kiteworks