We performed a comparison between Google Vault and OpenText EnCase eDiscovery based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Commvault, Microsoft and others in eDiscovery."In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"Data retention is very valuable to us."
"The audit part of the tool is the most useful for me."
"Search feature is valuable for our customers."
"Google Vault is a solution we can use for the data export of end-users."
"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."
"It is a very stable solution...It is a very scalable solution."
"The most valuable features are automatic document and email retention."
"It indexes much faster, and is more reflexive because of the Enscripts."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"The solution is very stable."
"The technical support is excellent."
"It speeds up the process, so I can meet my deadlines."
"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."
"The knowledge base is not as in-depth as it should be."
"Google Vault lacks speed."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"eDiscovery could be improved with additional information and an easier way to retain it."
"The price of the solution could improve and the search could be easier."
"It would be nice if Google would let us download the data in different formats."
"In the past, incident response time for tech support was slow."
"There were minor UI bugs."
"Ease of use and learning curve need improvement."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"The reporting is a bit unreliable. It needs to be better."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
Google Vault is ranked 1st in eDiscovery with 11 reviews while OpenText EnCase eDiscovery is ranked 6th in eDiscovery with 8 reviews. Google Vault is rated 8.8, while OpenText EnCase eDiscovery is rated 7.8. The top reviewer of Google Vault writes "Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins". On the other hand, the top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". Google Vault is most compared with Microsoft Purview eDiscovery, Barracuda Email Protection, Commvault Cloud and Veritas Enterprise Vault, whereas OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS) and Microsoft Purview eDiscovery.
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