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Google Vault vs OpenText EnCase eDiscovery comparison

Google and OpenText are both solutions in the eDiscovery category. Google is ranked #2 with an average rating of 8.5, while OpenText is ranked #5 with an average rating of 9.0. Google holds a 5.3% mindshare in eD, compared to OpenText’s 3.1% mindshare. Additionally, 100% of Google users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.
Google Vault
Read 13 Google Vault reviews
  • 1,873 Views
  • 1,630 Comparison Views
100% willing to recommend
OpenText EnCase eDiscovery
Read 8 OpenText EnCase eDiscovery reviews
  • 808 Views
  • 436 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

OpenText EnCase eDiscovery and Google Vault are competitors in the eDiscovery market. Google Vault has the upper hand due to its seamless integration and user-friendly setup, although OpenText boasts comprehensive features.

Features: OpenText EnCase eDiscovery offers comprehensive investigative features, advanced reporting, and customization options for complex legal needs. Google Vault provides efficient data archiving, seamless integration within Google's ecosystem, and simplicity in data management. The distinction lies in Google Vault's focus on accessibility versus EnCase's depth and complexity.

Room for Improvement: OpenText EnCase eDiscovery requires more intuitive operation, fewer resources for simple tasks, and streamlined processes. Google Vault needs enhanced search capabilities, improved flexibility in data management, and advanced customization features. The differentiation is OpenText's complexity contrasting with Google Vault's search and functionality needs.

Ease of Deployment and Customer Service: OpenText EnCase eDiscovery's deployment is intricate, requiring technical expertise, while its customer service is reliable but needs faster response times. Google Vault offers straightforward deployment due to its cloud-based model, yet demands improvement in customer support assistance. The core difference is Google Vault's ease of deployment compared to OpenText's support reliability.

Pricing and ROI: OpenText EnCase eDiscovery involves significant setup costs, offering high ROI for businesses needing extensive capabilities. Google Vault's pricing is competitive, appealing to organizations seeking lower initial investment and providing decent ROI. The contrast is OpenText's upfront cost structure versus Google Vault's budget-friendly approach.

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To learn more, read our detailed Google Vault vs. OpenText EnCase eDiscovery Report (Updated: December 2025).
Buyer's Guide
Google Vault vs. OpenText EnCase eDiscovery
December 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Vault
Ranking in eDiscovery
2nd
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Email Archiving (4th)
OpenText EnCase eDiscovery
Ranking in eDiscovery
5th
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the eDiscovery category, the mindshare of Google Vault is 5.3%, down from 17.5% compared to the previous year. The mindshare of OpenText EnCase eDiscovery is 3.1%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Market Share Distribution
ProductMarket Share (%)
Google Vault5.3%
OpenText EnCase eDiscovery3.1%
Other91.6%
eDiscovery
 

Featured Reviews

Rahul Gill - PeerSpot reviewer
Rahul Gill
GWS/M365 Consultant at a tech services company with 10,001+ employees
Has supported data retention and export tasks while leaving room for greater automation and feature expansion
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Vault, though I'm not certain about it. I have never used Vault programmatically, but if APIs exist, then it's beneficial, and if there aren't any, we should have the capability for programmers to create some sort of scripting so they can fetch the data. I assess the export feature in Google Vault in terms of ease and efficiency as quite efficient because most of the data we want to see is available in MBOX and PST formats. If possible, I would want to see Google Vault support additional formats such as iCal, iCad, or CardDAV, which are for iPhone users.
Read full review
Alejandro Stromer - PeerSpot reviewer
Alejandro Stromer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."
"The most valuable feature of Google Vault is its reliability."
"Overall, I would rate Google Vault a ten out of ten."
"The audit part of the tool is the most useful for me."
"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"One of the noteworthy aspects is that nothing ever gets deleted, which is convenient."
"It is a very stable solution...It is a very scalable solution."
"What I appreciate about Google Vault is that one of the best features is the ability to use retention policies; it covers mail, chat groups, calendars, sites, Drive, and Google Voice, and the data will remain in Google Vault even if it gets deleted by the user accidentally or intentionally."
More Google Vault pros
"The technical support is excellent."
"It indexes much faster, and is more reflexive because of the Enscripts."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The solution is very stable."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"It speeds up the process, so I can meet my deadlines."
 

Cons

"eDiscovery could be improved with additional information and an easier way to retain it."
"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
"Compared to Microsoft, they have more features in terms of compliance and retention policies."
"Compared to Microsoft, they have more features in terms of compliance and retention policies."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"The price of the solution could improve and the search could be easier."
"The knowledge base is not as in-depth as it should be."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
More Google Vault cons
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"The reporting is a bit unreliable. It needs to be better."
"Ease of use and learning curve need improvement."
"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
"There were minor UI bugs."
"In the past, incident response time for tech support was slow."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
 

Pricing and Cost Advice

"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"If you have Google Enterprise, then Google Vault is free to use."
"The solution is expensive."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"The pricing is fairly cheap."
"Google Vault comes as part of a package deal for us."
"​The product is affordable and user-friendly.​"
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"EnCase is an affordable solution."
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Top Industries

By visitors reading reviews
Educational Organization
8%
Computer Software Company
8%
Manufacturing Company
8%
Comms Service Provider
8%
Performing Arts
14%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Google Vault?
There is no setup cost; it's only the pricing which one needs to pay upon subscribing to Google Vault services.
See all answers
What needs improvement with Google Vault?
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Va...
See all answers
What is your primary use case for Google Vault?
A few use cases for Google Vault involve using it for custodian purposes where we have to store their mails, calendars, and mostly the mails, which we have done as a custodian process in order to s...
See all answers
Ask a question
Earn 20 points
 

Comparisons

Microsoft Purview eDiscovery vs Google Vault Logo
Microsoft Purview eDiscovery vs Google Vault
Compared 70% of the time
Barracuda Cloud Archiving Service vs Google Vault Logo
Barracuda Cloud Archiving Service vs Google Vault
Compared 8% of the time
Commvault Cloud vs Google Vault Logo
Commvault Cloud vs Google Vault
Compared 5% of the time
Barracuda Email Protection vs Google Vault Logo
Barracuda Email Protection vs Google Vault
Compared 5% of the time
Proofpoint Intelligent Compliance Platform vs Google Vault Logo
Proofpoint Intelligent Compliance Platform vs Google Vault
Compared 4% of the time
More Google Vault Competitors
Trellix Endpoint Security Platform vs OpenText EnCase eDiscovery Logo
Trellix Endpoint Security Platform vs OpenText EnCase eDiscovery
Compared 14% of the time
BigFix vs OpenText EnCase eDiscovery Logo
BigFix vs OpenText EnCase eDiscovery
Compared 14% of the time
Nuix eDiscovery vs OpenText EnCase eDiscovery Logo
Nuix eDiscovery vs OpenText EnCase eDiscovery
Compared 13% of the time
Exterro vs OpenText EnCase eDiscovery Logo
Exterro vs OpenText EnCase eDiscovery
Compared 12% of the time
CrowdStrike Falcon vs OpenText EnCase eDiscovery Logo
CrowdStrike Falcon vs OpenText EnCase eDiscovery
Compared 9% of the time
More OpenText EnCase eDiscovery Competitors
 

Product Reports

Buyer's Guide
Google Vault
January 2026
Google Vault reportDownload Google Vault product report
Buyer's Guide
eDiscovery
January 2026
OpenText EnCase eDiscovery reportDownload OpenText EnCase eDiscovery product report
 

Also Known As

No data available
EnCase eDiscovery
 

Overview

Google Vault lets you retain, hold, search, and export data to support your organization’s archiving and eDiscovery needs. Vault supports:

  • Email messages
  • Chats in classic Hangouts with history turned on and Google Talk chats that are on the record
  • Google Groups
  • Files in Google Drive and Team Drives
  • Conversations in Hangouts Chat

Vault is entirely web-based, so there's no need to install or maintain any software. Vault is included with G Suite Enterprise, Business, Education, or Drive Enterprise edition. (Compare editions) Or you can buy Vault licenses for an additional $5 per user, per month.

Google

eDiscovery collection tools address the rise in dispersed and remote workforces, the proliferation of mobile devices and new sources of data. Comprehensively collecting data across all data sources, including endpoints, such as desktops and laptops, is critical to defensibility. Collection analytics and culling is key to efficient digital investigations, narrowing the document collection to drive down the cost of legal review.

With OpenText™ EnCase™ eDiscovery, organizations can streamline the collection, culling and preservation of data across diverse sources in a single efficient process.

OpenText
 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Buyer's Guide
Google Vault vs. OpenText EnCase eDiscovery
December 2025
Free Report: Google Vault vs. OpenText EnCase eDiscovery
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