Try our new research platform with insights from 80,000+ expert users

Google Vault vs kCura Relativity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Vault
Ranking in eDiscovery
1st
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
Email Archiving (2nd)
kCura Relativity
Ranking in eDiscovery
4th
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the eDiscovery category, the mindshare of Google Vault is 15.8%, up from 11.7% compared to the previous year. The mindshare of kCura Relativity is 5.1%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery
 

Featured Reviews

Swapnil Dassi - PeerSpot reviewer
Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins
One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups. It would be better if the backup process creates one or two files instead of numerous smaller ones. It should be easier for the admin to manage the data and perform imports or uploads to other accounts. So the backup solution should be more streamlined and provide options for easier data management and import/export processes. There is room for improvement in this aspect. It would be great to see enhancements in this area to make the backup process more user-friendly and efficient. Another area of improvement is support. Earlier, Google support used to be very attentive and responsible, but in the past few months, I've noticed delays in their responses, not only related to Google Vault but also to other products.
Maria Greene - PeerSpot reviewer
A reliable solution with great searching capabilities and good tech support.
It depends on what you need. If you're a law firm and you have a lot of cases, then RelativityOne might be something to look into. If you're a small business and you're really focusing on small-level reviews, then there might be cheaper options for you. I think RelativityOne, because it is so powerful, can be very difficult to use and there's a lot that can go wrong if you don't know how to use it. In order to get the most out of your subscription, I would definitely recommend having someone who has had experience with it and knows how to work the program if you decide to make the investment. Alternatively, budget for some of the Relativity training classes. I would rate this solution as a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the noteworthy aspects is that nothing ever gets deleted, which is convenient."
"Data retention is very valuable to us."
"The most valuable feature of Google Vault is its reliability."
"Overall, I would rate Google Vault a ten out of ten."
"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."
"Search feature is valuable for our customers."
"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."
"Google Vault is a solution we can use for the data export of end-users."
"The initial setup was relatively straightforward."
"There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team."
"It is easy for a beginner to learn to use Relativity."
"kCura Relativity is easy to use, and it is reliable."
"Caplets are a very good technical feature."
"I like Relativity's blackout feature, as well as the Case Dynamics function."
"The ease of navigation from dock to dock, and that kind of usability, is quite helpful."
 

Cons

"Google Vault lacks speed."
"eDiscovery could be improved with additional information and an easier way to retain it."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
"The knowledge base is not as in-depth as it should be."
"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."
"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."
"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."
"Customer service has been a bit lacking."
"I haven't seen anything on AI merging with Relativity."
"There are a lot of bugs on the development side."
"The platform's integration of advanced AI features could further enhance its capabilities."
"What I dislike about Relativity is that we have to go through the host in order to do productions and loads. It is not a do-it-yourself tool."
"The price per user could be improved. We'd like for it to be more affordable."
"They require more built-in support for some third-party applications."
"I would definitely not recommended it unless you have someone who has had experience with it and knows how to work the program."
 

Pricing and Cost Advice

"The pricing is fairly cheap."
"If you have Google Enterprise, then Google Vault is free to use."
"The solution is expensive."
"Google Vault comes as part of a package deal for us."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"It's worth the money."
"The pricing is extremely complicated."
"Users are typically charged a fee per user account and a separate fee based on the amount of data processed and hosted."
"They are maintaining the per gigabyte pricing, and it's based on tiers of how much data you host with them."
report
Use our free recommendation engine to learn which eDiscovery solutions are best for your needs.
849,963 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
34%
Computer Software Company
10%
Comms Service Provider
5%
University
5%
Legal Firm
23%
Computer Software Company
17%
Government
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Vault?
It is a very stable solution...It is a very scalable solution.
What is your experience regarding pricing and costs for Google Vault?
Pricing for Google Vault is very reasonable. We have a package, so I'm not sure of the exact cost. That said, it is considered reasonable.
What needs improvement with Google Vault?
For us, Google Vault does what we need it to do. I haven't had really any complaints about it, so I can't pinpoint areas for improvement.
What is your experience regarding pricing and costs for kCura Relativity?
It's expensive for an individual, but for a company, it's not expensive. And for an individual, I believe it's of no use.
What needs improvement with kCura Relativity?
I haven't seen anything on AI merging with Relativity.
What is your primary use case for kCura Relativity?
We use Relativity to code documents for their responsiveness, privilege, private information, confidentiality, and so on. We use it to categorize our documents into different categories depending o...
 

Also Known As

No data available
Relativity
 

Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Webb & Tyler
Find out what your peers are saying about Google Vault vs. kCura Relativity and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.