Google Vault vs kCura Relativity comparison

Google and kCura are both solutions in the eDiscovery category. Google is ranked #1 with an average rating of 8.5, while kCura is ranked #4 with an average rating of 8.0. Google holds a 8.8% mindshare in eD, compared to kCura’s 6.0% mindshare. Additionally, 100% of Google users are willing to recommend the solution, compared to 100% of kCura users who would recommend it.

Google Vault

Read 13 Google Vault reviews

1,967 Views
1,731 Comparison Views

100% willing to recommend

kCura Relativity

Read 7 kCura Relativity reviews

579 Views
579 Comparison Views

100% willing to recommend

Google Vault

kCura Relativity

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

kCura Relativity and Google Vault compete in e-discovery and legal hold capabilities. Google Vault seems to have the upper hand due to its notable features and integration with Google Workspace.

Features: kCura Relativity offers comprehensive search capabilities, extensive customization options, and caters to complex legal needs. Google Vault provides seamless integration with Google Workspace, efficient data management, and simplicity for users, leading to enhanced productivity.

Room for Improvement: Users of kCura Relativity want faster performance, a more intuitive user interface, and simplified workflows. Google Vault users wish for a broader feature set, faster data retrieval times, and enhanced functionality in data handling.

Ease of Deployment and Customer Service: kCura Relativity's setup is challenging and requires significant technical expertise, but the customer service is responsive. Google Vault enjoys easy cloud-based deployment, but its customer service lacks the depth and responsiveness found in Relativity.

Pricing and ROI: kCura Relativity comes with higher setup costs, impacting ROI, yet users feel the investment is justified with its robust capabilities. Google Vault offers lower upfront costs, integrating seamlessly with Google systems, which is cost-effective, and ROI depends on utilizing Google Workspace integration effectively.

To learn more, read our detailed Google Vault vs. kCura Relativity Report (Updated: September 2025).

Buyer's Guide

Google Vault vs. kCura Relativity

September 2025

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Helped 872,029 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Vault

Ranking in eDiscovery

1st

Average Rating

8.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Email Archiving (4th)

kCura Relativity

Ranking in eDiscovery

4th

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the eDiscovery category, the mindshare of Google Vault is 8.8%, down from 16.6% compared to the previous year. The mindshare of kCura Relativity is 6.0%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eDiscovery Market Share Distribution
Product	Market Share (%)
Google Vault	8.8%
kCura Relativity	6.0%
Other	85.2%

eDiscovery

Featured Reviews

Rahul Gill

GWS/M365 Consultant at ATOS

Has supported data retention and export tasks while leaving room for greater automation and feature expansion

If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Vault, though I'm not certain about it. I have never used Vault programmatically, but if APIs exist, then it's beneficial, and if there aren't any, we should have the capability for programmers to create some sort of scripting so they can fetch the data. I assess the export feature in Google Vault in terms of ease and efficiency as quite efficient because most of the data we want to see is available in MBOX and PST formats. If possible, I would want to see Google Vault support additional formats such as iCal, iCad, or CardDAV, which are for iPhone users.

Read full review

Maria Greene

eDiscovery Project Manager at a legal firm with 201-500 employees

A reliable solution with great searching capabilities and good tech support.

It depends on what you need. If you're a law firm and you have a lot of cases, then RelativityOne might be something to look into. If you're a small business and you're really focusing on small-level reviews, then there might be cheaper options for you. I think RelativityOne, because it is so powerful, can be very difficult to use and there's a lot that can go wrong if you don't know how to use it. In order to get the most out of your subscription, I would definitely recommend having someone who has had experience with it and knows how to work the program if you decide to make the investment. Alternatively, budget for some of the Relativity training classes. I would rate this solution as a ten out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I appreciate about Google Vault is that one of the best features is the ability to use retention policies; it covers mail, chat groups, calendars, sites, Drive, and Google Voice, and the data will remain in Google Vault even if it gets deleted by the user accidentally or intentionally."

"Google Vault is a solution we can use for the data export of end-users."

"Data retention is very valuable to us."

"The audit part of the tool is the most useful for me."

"One of the noteworthy aspects is that nothing ever gets deleted, which is convenient."

"It is a very stable solution...It is a very scalable solution."

"My impression is that the initial setup process is not that difficult."

More Google Vault pros

"The ease of navigation from dock to dock, and that kind of usability, is quite helpful."

"There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team."

"It is easy for a beginner to learn to use Relativity."

"I like Relativity's blackout feature, as well as the Case Dynamics function."

"kCura Relativity is easy to use, and it is reliable."

"Caplets are a very good technical feature."

"The initial setup was relatively straightforward."

Cons

"Customer service has been a bit lacking."

"eDiscovery could be improved with additional information and an easier way to retain it."

"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."

"It would be nice if Google would let us download the data in different formats."

"The price of the solution could improve and the search could be easier."

"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."

"Compared to Microsoft, they have more features in terms of compliance and retention policies."

"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."

More Google Vault cons

"The platform's integration of advanced AI features could further enhance its capabilities."

"I haven't seen anything on AI merging with Relativity."

"I would definitely not recommended it unless you have someone who has had experience with it and knows how to work the program."

"The price per user could be improved. We'd like for it to be more affordable."

"What I dislike about Relativity is that we have to go through the host in order to do productions and loads. It is not a do-it-yourself tool."

"They require more built-in support for some third-party applications."

"There are a lot of bugs on the development side."

Pricing and Cost Advice

"The pricing is fairly cheap."

"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."

"Google Vault comes as part of a package deal for us."

"The solution is expensive."

"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."

"If you have Google Enterprise, then Google Vault is free to use."

"They are maintaining the per gigabyte pricing, and it's based on tiers of how much data you host with them."

"The pricing is extremely complicated."

"It's worth the money."

"Users are typically charged a fee per user account and a separate fee based on the amount of data processed and hosted."

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

University

Legal Firm

31%

Computer Software Company

11%

Government

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	4
Large Enterprise	2

Questions from the Community

What do you like most about Google Vault?

It is a very stable solution...It is a very scalable solution.

See all answers

What is your experience regarding pricing and costs for Google Vault?

There is no setup cost; it's only the pricing which one needs to pay upon subscribing to Google Vault services.

See all answers

What needs improvement with Google Vault?

See all answers

What is your experience regarding pricing and costs for kCura Relativity?

It's expensive for an individual, but for a company, it's not expensive. And for an individual, I believe it's of no use.

See all answers

What needs improvement with kCura Relativity?

I haven't seen anything on AI merging with Relativity.

See all answers

What is your primary use case for kCura Relativity?

We use Relativity to code documents for their responsiveness, privilege, private information, confidentiality, and so on. We use it to categorize our documents into different categories depending o...

See all answers

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Product Reports

Buyer's Guide

Google Vault

October 2025

Download Google Vault product report

Buyer's Guide

kCura Relativity

October 2025

Download kCura Relativity product report

Also Known As

No data available

Relativity

Overview

Google Vault lets you retain, hold, search, and export data to support your organization’s archiving and eDiscovery needs. Vault supports:

Email messages
Chats in classic Hangouts with history turned on and Google Talk chats that are on the record
Google Groups
Files in Google Drive and Team Drives
Conversations in Hangouts Chat

Vault is entirely web-based, so there's no need to install or maintain any software. Vault is included with G Suite Enterprise, Business, Education, or Drive Enterprise edition. (Compare editions) Or you can buy Vault licenses for an additional $5 per user, per month.

Google

Quickly sort through large amounts of data to extract similarities and access information to create coherent reports

kCura

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County

Webb & Tyler

Buyer's Guide

Google Vault vs. kCura Relativity

September 2025

Free Report: Google Vault vs. kCura Relativity

Find out what your peers are saying about Google Vault vs. kCura Relativity and other solutions. Updated: September 2025.

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