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Google Vault vs kCura Relativity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Vault
Ranking in eDiscovery
3rd
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Email Archiving (4th)
kCura Relativity
Ranking in eDiscovery
6th
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the eDiscovery category, the mindshare of Google Vault is 4.7%, down from 8.8% compared to the previous year. The mindshare of kCura Relativity is 5.2%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
Google Vault4.7%
kCura Relativity5.2%
Other90.1%
eDiscovery
 

Featured Reviews

Rahul Gill - PeerSpot reviewer
GWS/M365 Consultant at a tech services company with 10,001+ employees
Has supported data retention and export tasks while leaving room for greater automation and feature expansion
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Vault, though I'm not certain about it. I have never used Vault programmatically, but if APIs exist, then it's beneficial, and if there aren't any, we should have the capability for programmers to create some sort of scripting so they can fetch the data. I assess the export feature in Google Vault in terms of ease and efficiency as quite efficient because most of the data we want to see is available in MBOX and PST formats. If possible, I would want to see Google Vault support additional formats such as iCal, iCad, or CardDAV, which are for iPhone users.
HR
Legal Associate at Elevate
Easy to categorize documents and offers transparent view of documents
I found Relativity very useful because it's easy to categorize documents. If you get more complex litigation, like around 500,000 or 1,000,000 documents, it's easier to categorize them in Relativity. So, it's a more powerful tool for reviewing documents. I haven't faced any problems using Relativity yet. I found it very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, I would rate Google Vault a ten out of ten."
"The audit part of the tool is the most useful for me."
"It is a very stable solution...It is a very scalable solution."
"One of the noteworthy aspects is that nothing ever gets deleted, which is convenient."
"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."
"The most valuable features are automatic document and email retention."
"What I appreciate about Google Vault is that one of the best features is the ability to use retention policies; it covers mail, chat groups, calendars, sites, Drive, and Google Voice, and the data will remain in Google Vault even if it gets deleted by the user accidentally or intentionally."
"Data retention is very valuable to us."
"Caplets are a very good technical feature."
"Unquestionably, kCura Relativity is a scalable solution."
"The ease of navigation from dock to dock, and that kind of usability, is quite helpful."
"The solution has great searching capabilities, and it's very reliable."
"The most valuable feature from my perspective are the Kepler; it's a component that is more technical and directly related to the development companies that will be using it, allowing you to create custom APIs and gather most of the information that is not available in the standard API that they offer."
"There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team."
"The initial setup was relatively straightforward."
"It is easy for a beginner to learn to use Relativity."
 

Cons

"Many of our customers are facing problems related to backup and data splitting, and when they ask Google technical support about the reason for the data splitting, they haven't received a proper answer."
"eDiscovery could be improved with additional information and an easier way to retain it."
"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"Google Vault lacks speed."
"Customer service has been a bit lacking."
"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
"What I dislike about Relativity is that we have to go through the host in order to do productions and loads. It is not a do-it-yourself tool."
"The price per user could be improved. We'd like for it to be more affordable."
"There are a lot of bugs on the development side."
"I would definitely not recommended it unless you have someone who has had experience with it and knows how to work the program."
"They require more built-in support for some third-party applications."
"I haven't seen anything on AI merging with Relativity."
"I think there is a lot of room for improvement because we have encountered a lot of bugs especially on the development side."
"I think RelativityOne, because it is so powerful, can be very difficult to use and there's a lot that can go wrong if you don't know how to use it."
 

Pricing and Cost Advice

"Google Vault comes as part of a package deal for us."
"If you have Google Enterprise, then Google Vault is free to use."
"The solution is expensive."
"The pricing is fairly cheap."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"It's worth the money."
"They are maintaining the per gigabyte pricing, and it's based on tiers of how much data you host with them."
"Users are typically charged a fee per user account and a separate fee based on the amount of data processed and hosted."
"The pricing is extremely complicated."
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Top Industries

By visitors reading reviews
Educational Organization
11%
Comms Service Provider
11%
Manufacturing Company
7%
Financial Services Firm
7%
Manufacturing Company
12%
Legal Firm
11%
Construction Company
11%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise4
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Google Vault?
There is no setup cost; it's only the pricing which one needs to pay upon subscribing to Google Vault services.
What needs improvement with Google Vault?
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Va...
What is your primary use case for Google Vault?
A few use cases for Google Vault involve using it for custodian purposes where we have to store their mails, calendars, and mostly the mails, which we have done as a custodian process in order to s...
Ask a question
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Also Known As

No data available
Relativity
 

Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Webb & Tyler
Find out what your peers are saying about Google Vault vs. kCura Relativity and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.