Caplets are a very good technical feature.
kCura Relativity is praised for ease of use, reliability, and case support, with features like Relativity's blackout and Case Dynamics highly favored. Users appreciate various quality control methods but face challenges like development bugs, high user pricing, and reliance on hosts for production tasks. Caplets add technical value, yet more third-party support and advanced AI integration are needed to enhance capabilities and affordability for tech buyers.
