Google Drive Enterprise vs OpenText Extended ECM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Google Drive Enterprise
Ranking in Content Collaboration Platforms
6th
Average Rating
8.4
Number of Reviews
75
Ranking in other categories
Cloud Storage (7th)
OpenText Extended ECM
Ranking in Content Collaboration Platforms
13th
Average Rating
7.8
Number of Reviews
19
Ranking in other categories
Enterprise Content Management (3rd)
 

Mindshare comparison

As of June 2024, in the Content Collaboration Platforms category, the mindshare of Google Drive Enterprise is 3.7%, up from 3.2% compared to the previous year. The mindshare of OpenText Extended ECM is 1.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
Unique Categories:
Cloud Storage
3.8%
Enterprise Content Management
11.4%
 

Featured Reviews

Sonu Thomas - PeerSpot reviewer
May 16, 2024
Convenient to share, document and collaborate with others but it could enhance look and feel of the folders
In terms of sharing, maybe a few more options would be great. Now, there are options like "read-only," but maybe having something like a timestamp would be helpful. There could be some more elaborate options. If somebody has made changes, for example, there should be a timestamp. Also, if two or three people are working and someone deletes something, a mechanism to retrieve the previous version should be available. Sometimes, I feel that the Google Workspace doesn't have all the same shortcut keys compared to my desktop Excel. For example, file format options like copy-pasting formats don't work the same way. But if there were a similar shortcut for Google Docs, it would be easier to use. In future releases, if there were more color options for folders, that would be good. It could enhance the look and feel. Also, maybe there could be more elaborate options for file-sharing permissions, like a timestamp.
AG
Oct 20, 2023
Enables collaboration and improves productivity, but is a bit limited for complex use cases
We make iterations on it. Every year, they usually ask for some small things. Overall, they are pretty happy with it. Being the IT person here, I do think there are areas for improvement, but both for us and them, it is 80% to 90% good enough. It might take a big overhaul to get to that next step of being able to do even more. They are fairly happy with it right now, so I do not see that coming immediately down the pipeline. It is like the juice or the squeeze on some of those things, but there is definitely some room for improvement. We have learned more since we implemented this, so there are things we could do for sure. Overall, they seem to be pretty happy with the process. When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product. They integrate together, but in some of the more complex scenarios, we have started to shift and start building things in AppWorks. Documents are still stored in the Content Server. It is almost like an additional layer that helps us do a little bit more. So, Extended ECM Content Server does a very good job for a lot of use cases, but if you do need to do something that is a little bit more complex, you might need other tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found the most valuable feature to be the Google Drive synchronization."
"Though I don't see a major difference between Google Drive Enterprise and other competitors, I find that the solution is easy to use. You just need to connect to it and upload files and give access to users who need access to the files. It's very easy to manage files and share files on Google Drive Enterprise, and these are its most valuable features."
"The solution is very user-friendly."
"I'm satisfied with the basic function. it's convenient to share documents or download shared documents you need."
"I like the ease with which you can share files securely with the team. It makes file and information sharing much easier than sending attachments."
"The performance of this solution is fast because it is hosted by Google."
"Google has a lot of tools. They are really useful and they are really simple to use."
"The initial setup of Google Drive Enterprise was simple."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"Scalability is great. We can extend areas horizontally and vertically."
 

Cons

"It's become difficult to fit everything in one window."
"It's a cloud-based product that is stable and secure, but I would like to see more security features added."
"Google Drive Enterprise could be made more user-friendly."
"The Google Sheets should have more functionality."
"The only thing that's really been annoying is the single file size limit."
"I would like to see larger storage capabilities."
"The product does not support certain formats."
"Improvements could include better editing features within a Word document, similar to the characteristics of on-premises versions, such as more formatting functions. Another improvement could be file transfer from the browser to the desktop, making it as simple as drag and drop."
"The solution should work better with partners and be more developer-friendly."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"The architecture needs improvement, as it's complex."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"The initial setup can get really complicated, and it takes time."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"The solution needs to improve the user interface."
 

Pricing and Cost Advice

"You need to pay an extra cost to use more space."
"The price could be better."
"You don't need to pay if it is within your storage limits. If you need more, you can have a corporate license. I don't know the pricing, but there is a corporate license. The extra costs would only be if you exceed these free limits."
"I am using the free version."
"Google Drive's price is lower than competitors. I have two accounts, including one with Apple that I use to manage some pictures and contact. I use Apple Cloud for only this purpose. I use Google Drive for everything else. Compared to Google, the price of Dropbox is high and the solution isn't good."
"The tool is a bit expensive."
"If you need extra storage for the product, then you need to make certain payments towards the product's licensing charges."
"It has a yearly license."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"OpenText Extended ECM is an expensive solution."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"The solution is expensive."
"The tool's pricing is confusing to the end customer."
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"The total cost of the product will vary on the capabilities required"
"Both Open Text ECM and IBM File share are expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
12%
Government
12%
Comms Service Provider
9%
Government
14%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Drive Enterprise?
With Google Drive Enterprise, multiple people can edit a document, and you can open it as Google Docs.
What needs improvement with Google Drive Enterprise?
Google Drive Enterprise is expensive. Google Sheets APIs need improvement.
What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the lo...
What needs improvement with OpenText Content Suite Platform?
We make iterations on it. Every year, they usually ask for some small things. Overall, they are pretty happy with it. Being the IT person here, I do think there are areas for improvement, but both ...
 

Also Known As

Drive Enterprise, Google Drive
OpenText Content Suite Platform, OpenText Core Share
 

Learn More

 

Overview

 

Sample Customers

Journal Communications
ATCO Australia, MSIG Asia, Orica, Salt River Project
Find out what your peers are saying about Google Drive Enterprise vs. OpenText Extended ECM and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.