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Google Drive Enterprise vs OpenText Extended ECM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Drive Enterprise
Ranking in Content Collaboration Platforms
8th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
77
Ranking in other categories
Cloud Storage (7th)
OpenText Extended ECM
Ranking in Content Collaboration Platforms
12th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
21
Ranking in other categories
Enterprise Content Management (3rd)
 

Mindshare comparison

As of June 2025, in the Content Collaboration Platforms category, the mindshare of Google Drive Enterprise is 3.0%, down from 3.1% compared to the previous year. The mindshare of OpenText Extended ECM is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

Kepa-Ayerbe - PeerSpot reviewer
Offers valuable features like synchronization and backup
Some time ago, I faced issues with Google Drive Enterprise, but it is not related to the tool and was more of a problem associated with Android. At the end of the day, I had to contact Google's support team to deal with the issue associated with the capacity offered by the solution. Google's support team held me for free, and they helped me change the location from the US because the mobile app factory showed that the activation work was done in the US. Google's team helped me move the location to Spain. Google's support was fast, knowledgeable, and customer-friendly. I rate the technical support an eight out of ten.
Jaideep MS - PeerSpot reviewer
Enables effective document control yet requires better affordability and clarity
I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of Google Drive Enterprise was very straightforward with no issues at all."
"Accessing their services is simple, user-friendly, and does not require a lot of technology."
"It allows multiple users to work simultaneously on a document."
"The initial setup is easy."
"It is very easy to use. Everything is available on the cloud, which is what I like the most. So, when we require a document, we can download it at any time and in any of the formats."
"The solution's most valuable features are its performance and availability."
"Simplicity while competently serving the needs of secure document storage and sharing is part of the beauty of the product."
"The performance of this solution is fast because it is hosted by Google."
"The tool's most valuable features are document storage, security, and compliance."
"We can configure the solution with any industry's products per customer requirements."
"An SAP user can store documents directly into OpenText without a connector."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"Scalability is great. We can extend areas horizontally and vertically."
"Most of our customers are very fond of the upgraded smart user interface."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
 

Cons

"Some features like transpose are still lacking in the solution for power users."
"It's become difficult to fit everything in one window."
"I also use Word from Microsoft Office. Sometimes it's difficult to find some features that are available in Office and not available in Google Docs or are in a different place (if you are more used to Word). We sometimes lose time trying to find certain useability features."
"I want better support, and I expect quicker support for any issues."
"Google meets use of whiteboard is primitive making it difficult to demonstrate while talking."
"The ability to share documents with outside clients can be improved. It is difficult to share documents with outside clients, and that's why I am looking at some other solution. If you use Google Drive, they want you to use all of their Google Suite, but not everybody uses Google Suite for document creation. It is not a great solution if you are working with a company that doesn't use Google Suite."
"The vendor must increase awareness about the tool among the common people."
"The solution's capacity could be increased to store more documents."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"The solution's performance, stability, and consistency could be improved."
"The tool's documentation is not proper and has missing information like steps."
"The architecture needs improvement, as it's complex."
"OpenText Extended ECM's user interface could be improved."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"The initial setup can get really complicated, and it takes time."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
 

Pricing and Cost Advice

"The price could be better."
"The price of Google Drive Enterprise is affordable and is one of its best features. I am on a monthly subscription."
"Storage is the only product offered and that makes it expensive to use."
"The product is available for free."
"It has a yearly license."
"The program is very affordable."
"Google is much cheaper than Microsoft."
"I am using the free version."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"The product is pricey."
"The total cost of the product will vary on the capabilities required"
"The solution is expensive."
"Both Open Text ECM and IBM File share are expensive."
"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
16%
Government
8%
Real Estate/Law Firm
6%
Government
14%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Drive Enterprise?
With Google Drive Enterprise, multiple people can edit a document, and you can open it as Google Docs.
What needs improvement with Google Drive Enterprise?
The search function in Google Drive Enterprise could be improved as it currently requires looking through many documents to find the right one. I am not aware of the security level it provides, and...
What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
What needs improvement with OpenText Content Suite Platform?
The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...
 

Also Known As

Drive Enterprise, Google Drive
OpenText Content Suite Platform, OpenText Core Share
 

Overview

 

Sample Customers

Journal Communications
ATCO Australia, MSIG Asia, Orica, Salt River Project
Find out what your peers are saying about Google Drive Enterprise vs. OpenText Extended ECM and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.