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Google Chronicle Suite vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Users are still assessing ROI, finding potential value in cloud billing and comparing with DNIF for long-term impact.
Sentiment score
6.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
 

Customer Service

Sentiment score
7.4
Google Chronicle Suite's customer service is generally positive, but some users note delays; recent staffing improvements are acknowledged.
Sentiment score
6.8
Trellix Helix Connect's customer service is praised for quick, efficient support despite minor delays, maintaining high user satisfaction.
We are a critical project for them at this moment, and they provide excellent service.
They are slow, and the initial responses often require more information rather than providing helpful solutions.
The technical support I’ve received is rated an eight out of ten.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
 

Scalability Issues

Sentiment score
8.2
Google Chronicle Suite is praised for scalability, handling large data volumes efficiently on Google infrastructure, suitable for diverse needs.
Sentiment score
7.8
Trellix Helix Connect is scalable and favored by many, despite some considering cost as a limiting factor.
Google Chronicle Suite is very scalable, being a cloud-based solution.
I rate the scalability of Google Chronicle Suite as ten out of ten.
Chronicle Suite is fully scalable with a rating of seven or eight out of ten in scalability.
We support the largest companies in the world and can cater to large environments.
 

Stability Issues

Sentiment score
7.9
Google Chronicle Suite is praised for reliability and stability, with minor issues in small POC environments but generally performs well.
Sentiment score
8.4
Trellix Helix Connect is highly reliable with strong stability, minimal bugs, and crucial support for critical applications.
I rate the stability of Google Chronicle Suite as a nine, as I have not encountered any stability issues.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
 

Room For Improvement

Google Chronicle Suite requires user-friendly enhancements in dashboard, API integration, log management, alerting, and threat intelligence features.
Trellix Helix Connect requires enhancements in interface, integration, support, and pricing, despite praise for its AI capabilities.
The graphical user interface could be improved to enhance user experience.
The UI is the primary challenge in need of improvement.
Google Chronicle Suite lacks near time detection.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
 

Setup Cost

Google Chronicle offers flexible, competitive pricing but can become costly for larger businesses with additional platforms.
Trellix Helix Connect is costly but valued for comprehensive security, especially for large enterprises and bundled solutions.
Compared to a SIEM like Microsoft Sentinel, it is much more affordable.
It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
The cost depends on the amount of data injected.
It is not the cheapest, but also not the most expensive solution.
 

Valuable Features

Google Chronicle Suite excels in threat response, seamless integration, automation, and cost-effective data management for audits and compliance.
Trellix Helix Connect offers seamless API integration, automation, and AI for efficient threat detection and incident resolution.
They also combine their source solution into one product, allowing for out-of-the-box playbook creation and incident response.
The threat intelligence, especially continuous IOC feeds, is a standout feature.
The unified data management simplifies onboarding logs and getting them into a usable format very quickly, with little manipulation needed from a security engineer.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
 

Categories and Ranking

Google Chronicle Suite
Ranking in Security Information and Event Management (SIEM)
9th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
27th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of May 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Google Chronicle Suite is 3.5%, up from 1.7% compared to the previous year. The mindshare of Trellix Helix Connect is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Rene Schouten. - PeerSpot reviewer
Harnesses anomaly detection and automated response for efficient threat management
I really appreciate the anomaly detection and machine learning capabilities that identify unusual patterns without needing signatures. The automated response feature allows for immediate actions like isolating infected machines or blocking malicious IP addresses. It is also cost-effective, charged based on use per second rather than data volume. Additionally, the solution supports annual audits and ensures compliance.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Retailer
8%
Manufacturing Company
7%
Comms Service Provider
17%
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Chronicle Suite?
Google Chronicle Suite is a highly scalable solution with good search capabilities.
What is your experience regarding pricing and costs for Google Chronicle Suite?
Our license is based on the size of the company with an all-you-can-eat model, considering storage capabilities per day. It's a flexible pay method.
What needs improvement with Google Chronicle Suite?
The functionalities for parsing and including feeds need improvement. Google should make it easier for clients to manage these aspects.
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Information Not Available
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Google Chronicle Suite vs. Trellix Helix Connect and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.