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Google Chronicle Suite vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Users are still assessing ROI, finding potential value in cloud billing and comparing with DNIF for long-term impact.
Sentiment score
5.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
We have seen a return on investment with Trellix Helix Connect, and we can share relevant metrics as we reduce the MTTD and MTTR and have KPIs indicating our ROI.
Presales Lead at a outsourcing company with 11-50 employees
 

Customer Service

Sentiment score
6.9
Google Chronicle Suite's customer service is generally positive, but some users note delays; recent staffing improvements are acknowledged.
Sentiment score
6.1
Trellix Helix Connect's support is generally responsive but varies in efficiency and access to experts, facing occasional delays.
We are a critical project for them at this moment, and they provide excellent service.
IT Security Engineer at Iberdrola S.A.
I have faced challenges with technical support from Sentinel, though Sentinel support is better than Google's, while Splunk support is also not that great.
Director at a consultancy with 10,001+ employees
They are slow, and the initial responses often require more information rather than providing helpful solutions.
Google Cloud Security Tech Lead - EMEA at Devoteam Management Consulting
The customer support for Trellix Helix Connect is well in Latin America because there are many people in the region, which enhances the experience.
Presales Lead at a outsourcing company with 11-50 employees
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.8
Google Chronicle Suite is praised for scalability, handling large data volumes efficiently on Google infrastructure, suitable for diverse needs.
Sentiment score
7.3
Trellix Helix Connect scales well for medium to large enterprises but may be costly for smaller businesses.
I rate the scalability of Google Chronicle Suite as ten out of ten.
Google Cloud Security Tech Lead - EMEA at Devoteam Management Consulting
In the cloud-native space, the problem is that if you require additional devices, you might have to work on custom applications.
Director at a consultancy with 10,001+ employees
Google Chronicle Suite is very scalable, being a cloud-based solution.
IT Security Engineer at Iberdrola S.A.
We support the largest companies in the world and can cater to large environments.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
Trellix Helix Connect's scalability is excellent as the solution has a library to make integrations with other brands.
Presales Lead at a outsourcing company with 11-50 employees
 

Stability Issues

Sentiment score
7.9
Google Chronicle Suite is praised for reliability and stability, with minor issues in small POC environments but generally performs well.
Sentiment score
7.8
Trellix Helix Connect is highly reliable with minimal downtime and manageable performance tweaks, rated nine to ten by users.
I rate the stability of Google Chronicle Suite as a nine, as I have not encountered any stability issues.
Google Cloud Security Tech Lead - EMEA at Devoteam Management Consulting
Trellix Helix Connect is very stable, and I have experienced almost no downtime or issues.
Presales Lead at a outsourcing company with 11-50 employees
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
 

Room For Improvement

Google Chronicle Suite requires user-friendly enhancements in dashboard, API integration, log management, alerting, and threat intelligence features.
Trellix Helix Connect needs interface enhancements, better integration, improved dashboards, and refined configuration to elevate user experience.
The UI is the primary challenge in need of improvement.
Google Cloud Security Tech Lead - EMEA at Devoteam Management Consulting
The graphical user interface could be improved to enhance user experience.
Senior Solution Architect at Stichting Inlichtingenbureau
Google Chronicle Suite lacks near time detection.
Team Lead, Security Operations Center at Secureops
The usability of hyperautomation is something to improve in the solution because it is expensive regarding the needed improvements.
Presales Lead at a outsourcing company with 11-50 employees
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
 

Setup Cost

Google Chronicle offers flexible, competitive pricing but can become costly for larger businesses with additional platforms.
Trellix Helix Connect's pricing is competitive yet high, with free use for FireEye users and discounts for bulk purchases.
It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
Google Cloud Security Tech Lead - EMEA at Devoteam Management Consulting
Compared to a SIEM like Microsoft Sentinel, it is much more affordable.
Team Lead, Security Operations Center at Secureops
The cost depends on the amount of data injected.
Head Cloud and Application Security at Mahindra & Mahindra
It is not the cheapest, but also not the most expensive solution.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
 

Valuable Features

Google Chronicle Suite excels in threat response, seamless integration, automation, and cost-effective data management for audits and compliance.
Trellix Helix Connect offers seamless integration, AI features, and fast incident response to enhance network security and threat management.
The threat intelligence, especially continuous IOC feeds, is a standout feature.
Google Cloud Security Tech Lead - EMEA at Devoteam Management Consulting
They also combine their source solution into one product, allowing for out-of-the-box playbook creation and incident response.
Senior Security Consultant at RiverSafe Limited
The most effective features for threat detection in Google Chronicle Suite include Google Threat Intelligence, VirusTotal, and Mandiant threat feeds.
Head Cloud and Application Security at Mahindra & Mahindra
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
 

Categories and Ranking

Google Chronicle Suite
Ranking in Security Information and Event Management (SIEM)
10th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
19th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Security Incident Response (3rd)
 

Mindshare comparison

As of December 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Google Chronicle Suite is 2.2%, down from 3.2% compared to the previous year. The mindshare of Trellix Helix Connect is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Google Chronicle Suite2.2%
Trellix Helix Connect0.9%
Other96.9%
Security Information and Event Management (SIEM)
 

Featured Reviews

Viney Bhardwaj - PeerSpot reviewer
Director at a consultancy with 10,001+ employees
Has required significant customization but has supported threat pattern discovery and AI-driven analytics
The integration of Google Chronicle Suite with existing SIEM systems needs to be more mature, so some customization is required. With custom applications, it's quite difficult, and they need to work on this. The automated threat detection features in Google Chronicle Suite come with a lot of false positives and noise. They are new to the market and need to improve significantly. Customization is vital where users can customize the alerts, dashboard, or content as per their needs. This is more required in Google Chronicle Suite, allowing analysts or engineers to create according to the organization. They need to provide cheaper options for online versus offline log storage and improve retention and compression of the logs. Especially searching offline logs is a feature missing from most SIEM solutions nowadays.
reviewer2646834 - PeerSpot reviewer
Presales Lead at a outsourcing company with 11-50 employees
Reduces detection and response times through automation and alert correlation
The best features that Trellix Helix Connect offers are SOAR, automation, hyperautomation, and the correlation of alerts and threat intelligence, for example, when the alerts cross through MITRE ATT&CK, which stand out most to me. Out of those features, automation, alert correlation, and threat intelligence have made my work easier and more effective as we integrate many cybersecurity solutions into the XDR and set up the use cases to reduce MTTD and MTTR from days to minutes. I would add that the level of integration with other brands is something that surprises me about the features of Trellix Helix Connect. Trellix Helix Connect has positively impacted my organization as it is the most important tool to provide MDR service to our clients, which has resulted in specific outcomes and improvements.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
10%
Retailer
7%
Comms Service Provider
17%
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What do you like most about Google Chronicle Suite?
Google Chronicle Suite is a highly scalable solution with good search capabilities.
What is your experience regarding pricing and costs for Google Chronicle Suite?
Our license is based on the size of the company with an all-you-can-eat model, considering storage capabilities per day. It's a flexible pay method.
What needs improvement with Google Chronicle Suite?
The integration of Google Chronicle Suite with existing SIEM systems needs to be more mature, so some customization is required. With custom applications, it's quite difficult, and they need to wor...
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
To improve Trellix Helix Connect, I think it is possible to enhance the dashboard to share more information about the incidents. For example, if I want to check a MITRE technique, maybe it is neces...
What is your primary use case for FireEye Helix?
My main use case for Trellix Helix Connect is to provide an MDR service to our clients. We use Trellix Helix Connect to correlate the alerts and automate the response most often. For example, we us...
 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Information Not Available
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Google Chronicle Suite vs. Trellix Helix Connect and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.