Trellix ESM and Google Chronicle Suite compete in the security management solutions category. Google Chronicle Suite is generally seen as superior due to its advanced features, though Trellix ESM excels in pricing and support satisfaction.
Features: Trellix ESM offers robust incident response, enhanced threat intelligence, and strong customer support. Google Chronicle Suite is praised for its comprehensive data analytics, scalability, and advanced data handling capabilities.
Room for Improvement: Users mention Trellix ESM could improve integration options, reporting tools, and documentation. Google Chronicle Suite users suggest enhancements in user training, documentation, and user interface consistency.
Ease of Deployment and Customer Service: Trellix ESM is straightforward to deploy with extensive support. Google Chronicle Suite’s deployment is complex but is offset by good customer service.
Pricing and ROI: Trellix ESM is favored for lower setup costs and quicker ROI. Google Chronicle Suite’s higher costs are justified by its extensive features and long-term value.
We are a critical project for them at this moment, and they provide excellent service.
They are slow, and the initial responses often require more information rather than providing helpful solutions.
The technical support I’ve received is rated an eight out of ten.
I would rate support for Trellix ESM 10 out of 10 because if we connect with the support in the UK, we get excellent support.
Google Chronicle Suite is very scalable, being a cloud-based solution.
I rate the scalability of Google Chronicle Suite as ten out of ten.
Chronicle Suite is fully scalable with a rating of seven or eight out of ten in scalability.
Scalability is quite easier with Trellix ESM, because all we need to do is add more receivers to it, so it can go to any point.
I rate the stability of Google Chronicle Suite as a nine, as I have not encountered any stability issues.
The graphical user interface could be improved to enhance user experience.
Google Chronicle Suite lacks near time detection.
The UI is the primary challenge in need of improvement.
If there is any device which is not covered, there should not be any additional charges for writing the custom parsers on that.
Compared to a SIEM like Microsoft Sentinel, it is much more affordable.
It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
I experience Chronicle as less expensive and less complicated than Azure.
The threat intelligence, especially continuous IOC feeds, is a standout feature.
They also combine their source solution into one product, allowing for out-of-the-box playbook creation and incident response.
It is also cost-effective, charged based on use per second rather than data volume.
The weakest point is it doesn't cover almost all the devices, so the customer has to be more dependent on the parsers to be written by the Professional Services team.
Organizations primarily leverage Google Chronicle Suite for centralized log management, threat intelligence, and endpoint security, addressing MDR requirements with continuous monitoring.
Google Chronicle Suite supports storage, security, and alert checking. Utilizing log information to generate alerts and integration with search engines, it monitors network and login issues. It is a choice for consultants on client projects, and partners handle its global resale and implementation.
What are the key features of Google Chronicle Suite?Industries employ Google Chronicle Suite for its robust security measures and log management. It is especially vital for IT, finance, healthcare, and any sector needing stringent security and compliance. Consultants find it essential for tailoring security protocols in client projects, while partners ensure seamless implementation across regions.
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