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Google Authenticator vs i-Sprint AccessMatrix Universal Access Management comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Sponsored
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
176
Ranking in other categories
Single Sign-On (SSO) (5th), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
Google Authenticator
Ranking in Authentication Systems
14th
Average Rating
9.4
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Multi-Factor Authentication (MFA) (3rd)
i-Sprint AccessMatrix Unive...
Ranking in Authentication Systems
26th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (28th), Access Management (29th)
 

Mindshare comparison

As of November 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 3.7%, down from 7.0% compared to the previous year. The mindshare of Google Authenticator is 0.9%, up from 0.6% compared to the previous year. The mindshare of i-Sprint AccessMatrix Universal Access Management is 1.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.7%
Google Authenticator0.9%
i-Sprint AccessMatrix Universal Access Management1.3%
Other94.1%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
Balogun Peter - PeerSpot reviewer
Digital Magazine Manager at OMC System
Strong security has protected my online accounts and keeps my access safe across platforms
In my opinion, the best feature Google Authenticator offers is the way it generates the code every one minute or thereabout, and the code keeps changing, which enhances security. I am very sure nobody can have access to my accounts without Google Authenticator. Google Authenticator has impacted my organization positively as I have first-hand assurance that nobody is breaking into any of our accounts or websites, and it saves a lot. It gives you that assurance; it makes you feel very safe. The security is top notch, and it is even amazing that it works without the internet. What is really measurable is that we do not get our things compromised now. It is more secure; it provides comfortability knowing that my account is safe, and I feel more secure.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Duo has positively impacted our organization by improving our overall access security by adding an extra layer of protection beyond passwords."
"The dashboard is intuitive, allowing my help desk team and the security team to identify issues with one click."
"The most valuable feature is the ability for users to connect securely to the office using the VPN."
"I like the set time that users can log into devices during the day and how many times they can do so. I also like the ability to restrict the regions from which the user can get in. Users outside of our country or even the town cannot log in."
"Duo Security improved my organization by helping us secure all access points within the company infrastructure."
"We're working remotely. It helps us keep people more safe. Its adoption has been fine. I like the fact that you can bypass it if you need to because there are situations where the internet doesn't work, etc."
"Cisco Duo benefits the company by increasing the security footprint, and it is easy to manage users, disable users, or bypass if needed in case of an emergency."
"My experience with Cisco Duo's strong security authentication system has been good; it is seamless and easy to integrate, and it is flexible."
"The security is top notch, and it is even amazing that it works without the internet."
"Google Authenticator has positively impacted my organization by improving security and productivity."
"Google Authenticator has helped save money, save time, and maintain reputation because of the security it provides."
"The solution has high support capability."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The product is quite good, and from my point of view, it can serve our requirements."
 

Cons

"The pricing for Cisco Duo is kind of okay, but most of the time, your competitor is someone like Microsoft who gives it out for free with their offering, making it tough to argue with customers why they should spend additional dollars to also get Duo to improve their setup, but I think the pricing is fair."
"Cisco Duo is a modern product that does not support older applications, lacking backward compatibility. It should work on supporting legacy applications and legacy approaches."
"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."
"The product price needs improvement."
"I think the prices of Cisco Duo are quite fair, but the main problem is that Microsoft Authenticator is built-in with Microsoft 365, so everyone is switching to that and not using Cisco Duo because it is a standalone product that costs extra, despite the price being fair."
"We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high."
"An improvement for Cisco Duo would be a simplification of the licensing model since it's quite complicated to know what's included or not, especially now as it's part of Cisco Secure User Suite, and there are many modifications happening regarding the licensing."
"I'd like to see it integrated into other applications. I know there are some integrations, but I haven't been able to explore that any further."
"I deduct one mark due to the lack of a backup and restore option."
"The tool needs to improve its cloud capability."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
 

Pricing and Cost Advice

"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
"From a business perspective, it is a little bit costly. The licensing is on a per-user basis."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"I haven't seen any information on the pricing in four years, so I can't comment on that."
"Its price is reasonable. It is not highly expensive."
"I believe the licensing model is excellent as it offers flexibility to our customers, allowing them to adopt a crawl, walk, or run approach."
"You pay per user when using this solution and the pricing is fair."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
Information not available
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Comms Service Provider
21%
Construction Company
16%
Government
8%
Outsourcing Company
8%
Construction Company
19%
Comms Service Provider
12%
Outsourcing Company
12%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise29
Large Enterprise93
No data available
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...
What is your experience regarding pricing and costs for Google Authenticator?
Google Authenticator is the best; everything is okay regarding pricing, setup cost, and licensing.
What needs improvement with Google Authenticator?
There is always room for improvement, and I just want to see Google Authenticator keep getting better. But for now, I...
What is your primary use case for Google Authenticator?
My main use case for Google Authenticator is for security purposes, to safeguard my different accounts or application...
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Also Known As

Duo Security
No data available
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
IRAS, Singapore Bank
Find out what your peers are saying about Google Authenticator vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.