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FreePBX vs GitLab Premium comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FreePBX
Average Rating
8.4
Reviews Sentiment
4.3
Number of Reviews
8
Ranking in other categories
Hosted and Cloud Based VoIP (2nd)
GitLab Premium
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
5
Ranking in other categories
Application Security Tools (26th)
 

Featured Reviews

DR
Sr Voip and Call center engineer at Superdave LLC
Migration projects have cut licensing costs and now support flexible call flows and hot standby
FreePBX can be improved as they come out with a new version every year or so. Their current version is FreePBX 17. The user community and the FAQ are great; you can search for just about anything you want to do on FreePBX and they're getting new AI engines and new text to speech engines from third party vendors all the time. So it's a very rich community. Sometimes the security is a bit odd with FreePBX, but security is a bit odd overall, so I don't know if that's a valid concern. I appreciate it; it's a good environment. Sangoma is the owner of the system. If I ever get stuck on something, and it doesn't happen very often, I can call and get help from Sangoma, and sometimes they want me to pay for it. It's fine if that's what it takes, but there's great support.
Bharadwaj Deepak Mohapatra - PeerSpot reviewer
DevOps Engineer at ENTERPRISE SYSTEM SOLUTIONS LIMITED
Have managed internal projects efficiently but face challenges with user interface and navigation
When discussing improvements for GitLab Premium, the main area is the GUI. GitHub's GUI is very good, offering many collaboration options and the ability to customize dashboards. GitHub's look and feel is superior, but GitLab Premium's dashboard is very simple. Regarding capabilities lacking in GitLab Premium, the main concern is the GUI. For example, in GitHub, there is a right side profile where settings can be directly accessed, and there is a direct section for developer mode with clear segregation. In GitLab Premium, when accessing users, confusion sometimes arises between root user and main user. There is an option for groups, but it is not direct. When clicking on groups, it goes to another section where groups must be found. This hierarchy could be more straightforward and direct. The biggest drawbacks of GitLab Premium are GUI and configuration. GUI is the primary concern, but other aspects are good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"FreePBX has positively impacted my organization, and if I were to compare it to Elastix, I find it a lot easier to manage since it does not have a lot of bugs and is very user-friendly."
"I have seen a return on investment with FreePBX; for example, the musical instruments group saved over $30,000 a year by moving from Cisco to FreePBX for their licensing."
"FreePBX has made a positive impact on my organization, and we have completed many projects with it."
"My advice for others looking into using FreePBX is that it is reasonable and most of the features are free, so I recommend it."
"It is the most user-friendly, flexible and resilient system for voice-over IP we have installed so far."
"The call routing features with FreePBX have enhanced our customer service, with several sites all connected to a single central deployment, allowing people to work remotely from different locations using the same system."
"FreePBX positively impacts my organization because it would not be able to work properly without it, as a lot of server configurations are built on it and we fully rely on this system."
"Since it is a free solution, all the features FreePBX offers are valuable."
"The biggest benefit from GitLab Premium is that both repository management systems are good, as both GitHub and GitLab are valuable, and the main advantage is that GitLab Premium has community support, making it good in all aspects for small organizations."
"The main benefits I received from GitLab Premium are that I save money and streamline my management process of applications."
"I would give a rating of eleven in that case, because we never had a downtime with GitLab Premium."
"The main benefits from advanced CI/CD capabilities in GitLab Premium include automation to pull and merge the codes together, and it's all done automatically."
"GitLab Premium is much more reliable, quicker, faster, and basically easier to operate compared to GitHub."
 

Cons

"Sometimes the security is a bit odd with FreePBX, but security is a bit odd overall, so I don't know if that's a valid concern."
"I think FreePBX can be improved by offering users the ability to design a call flow more easily through a drag and drop interface."
"However, when the call volume is large, sometimes FreePBX goes on halt, and because of that reason, I give it seven out of ten."
"Security would be the main feature that I wish was better because the FreePBX box can get hacked quickly."
"I believe FreePBX could be improved regarding the user interface. Sometimes the user interface has bugs, and when you apply configuration changes, they do not always apply properly."
"One area where they can continue to focus their improvements is support for third-party phones on the endpoint manager module."
"Sometimes when I receive reports that a user is not able to make a call out or they are having a call drop issue, viewing the dashboard provides no data."
"In terms of improvement for GitLab Premium, not necessarily GitLab Premium specifically but GitLab as a whole could enhance features on the project management side."
"The automation part could be improved. Nowadays AI is being actively used, and if we could integrate something like ChatGPT with GitLab Premium, it would be easier for us to check logs and debug faster."
"The biggest drawbacks of GitLab Premium are GUI and configuration. GUI is the primary concern, but other aspects are good."
"It is complex. It takes a good amount of time."
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Top Industries

By visitors reading reviews
Construction Company
22%
Comms Service Provider
18%
Outsourcing Company
7%
Educational Organization
5%
Construction Company
43%
Transportation Company
12%
Comms Service Provider
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for FreePBX?
My experience with pricing, setup cost, and licensing is that we only need to pay for the server through DigitalOcean billing. Since it is open source, you can have the ISO and install it on your own.
What needs improvement with FreePBX?
FreePBX could be improved by adding the feature to identify how many people are in a call right now on the dashboard, which would be quite helpful. Sometimes when I receive reports that a user is n...
What is your primary use case for FreePBX?
My main use case for FreePBX is troubleshooting. I use it to set up inbound and outbound routes, configure trunks, manage SIP configuration, and listen to CDR recordings. A specific example of a tr...
What needs improvement with GitLab Premium?
It could be better, but now that we have migrated to Siemens Energy, GitLab Premium is being actively looked after by another team. We are just making sure that GitLab Premium administration is bei...
What advice do you have for others considering GitLab Premium?
We were on the desktop, and now GitLab Premium is on cloud. I am not really sure about the purchase process for GitLab Premium. I am a GitLab Premium end-user. I give this product a rating of eight...
What is your experience regarding pricing and costs for GitLab Premium?
GitLab Premium is affordable in terms of pricing, while GitHub is a bit pricier. If working with a much more complex and vast organization at the enterprise level, GitHub would be the choice. If op...
 

Comparisons

No data available
 

Overview

Find out what your peers are saying about Yeastar, Sangoma, Astound and others in Hosted and Cloud Based VoIP. Updated: May 2026.
899,052 professionals have used our research since 2012.