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Fortra's Intermapper vs OpenText Network Operations Management comparison

Fortra and OpenText are both solutions in the Network Monitoring Software category. Fortra is ranked #84, while OpenText is ranked #61 with an average rating of 8.0. Fortra holds a 0.3% mindshare in NMS, compared to OpenText’s 0.2% mindshare. Additionally, 100% of Fortra users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.
Fortra's Intermapper
Read 4 Fortra's Intermapper reviews
  • 385 Views
  • 242 Comparison Views
100% willing to recommend
OpenText Network Operations...
Read 3 OpenText Network Operations Management reviews
  • 266 Views
  • 129 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Fortra's Intermapper and OpenText Network Operations Management are competing products in the network monitoring and management category. OpenText Network Operations Management appears to have the upper hand due to its broader set of features catering to larger enterprises.

Features: Intermapper offers robust network visualization, real-time monitoring, and an intuitive user interface, making it a preferred option for smaller networks. OpenText Network Operations Management provides comprehensive network analysis tools, automation capabilities, and scalability features, making it suitable for complex enterprise environments.

Room for Improvement: Intermapper could enhance its scalability to better serve larger networks, improve advanced analysis tools to match enterprise needs, and expand automation capabilities. OpenText Network Operations Management might improve its user interface for simplicity, streamline the deployment process for faster setup, and offer more flexible pricing models to accommodate smaller businesses.

Ease of Deployment and Customer Service: Intermapper is known for its easy deployment process and effective customer support. OpenText Network Operations Management, while more complex to deploy, provides extensive support resources for large-scale projects, ensuring comprehensive assistance for its clients.

Pricing and ROI: Intermapper generally offers lower initial setup costs, making it attractive to budget-conscious organizations while providing quick returns on investment with its straightforward interface. OpenText Network Operations Management may involve higher upfront costs, but it delivers significant long-term ROI due to its extensive feature set and scalability, making it ideal for large enterprises.

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To learn more, read our detailed Fortra's Intermapper vs. OpenText Network Operations Management Report (Updated: April 2025).
Buyer's Guide
Fortra's Intermapper vs. OpenText Network Operations Management
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Intermapper
Ranking in Network Monitoring Software
84th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
OpenText Network Operations...
Ranking in Network Monitoring Software
61st
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Network Management Applications (20th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.3%, up from 0.2% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

AL
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.
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AhmedBahgat - PeerSpot reviewer
Dynamic discovery and effective network topology make IT monitoring valuable
The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."
"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."
"It's all today portal-based which is a good feature for us."
"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."
"When it comes to customization, Micro Focus is more mature than its competitors."
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
 

Cons

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."
"The user interface is outdated and needs improvement, especially for service and topology maps."
"The user interface is outdated and needs improvement, especially for service and topology maps."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."
"It may need a more customizable UI."
 

Pricing and Cost Advice

Information not available
"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."
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Top Industries

By visitors reading reviews
Manufacturing Company
25%
Government
17%
University
9%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Micro Focus Network Operations Management?
The price is reasonable based on the agreement.
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What needs improvement with Micro Focus Network Operations Management?
The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...
See all answers
What is your primary use case for Micro Focus Network Operations Management?
I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.
See all answers
 

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Compared 100% of the time
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Product Reports

Buyer's Guide
Network Monitoring Software
April 2025
Fortra's Intermapper reportDownload Fortra's Intermapper product report
Buyer's Guide
Network Management Applications
April 2025
OpenText Network Operations Management reportDownload OpenText Network Operations Management product report
 

Also Known As

HelpSystems Intermapper
Micro Focus Network Operations Management
 

Overview

Fortra's software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.


Fortra

Network management solutions are continually called onto to adapt to new technologies, while retaining value of existing ones, including: SDNs, multiple connection methods to the cloud and Internet, remote sites, and WiFi networks. All of these technologies require closer collaboration between network engineering and operations because of their dynamic nature, which requires fast and deep understanding of the technologies to operate effectively.

OpenText
 

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply
Information Not Available
Buyer's Guide
Fortra's Intermapper vs. OpenText Network Operations Management
April 2025
Free Report: Fortra's Intermapper vs. OpenText Network Operations Management
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