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Fortra's Intermapper vs ManageEngine OpManager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Intermapper
Ranking in Network Monitoring Software
80th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
ManageEngine OpManager
Ranking in Network Monitoring Software
15th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.5%, up from 0.3% compared to the previous year. The mindshare of ManageEngine OpManager is 1.5%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ManageEngine OpManager1.5%
Fortra's Intermapper0.5%
Other98.0%
Network Monitoring Software
 

Featured Reviews

AL
SVP of Networking and Operations at Skywire Networks
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.
LA
Technical Solution Specialist at Crypto-gen
Has helped centrally manage users and assets while making operational tasks more efficient
The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of support SLA. It takes a huge amount of time to resolve certain issues when ManageEngine OpManager technical support gets involved. The expertise of support is limited. Reporting could be improved with more details. The content and richness can be improved on the reports. To make ManageEngine OpManager a better product, the first priority is improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise. The second priority is improving the product itself, including dashboards and reporting enrichment. Lastly, new feature adoption such as DLP or endpoint monitoring should be considered. Features that should be offered include DLP, Privileged User Access, data classification, and MDR. These are features that can be groomed around the MMS if properly configured.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."
"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."
"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."
"It's all today portal-based which is a good feature for us."
"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."
"Put Intermapper in as your base to start from, hands-down."
"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."
"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."
"ManageEngine OpManager has given us the ability to monitor real-time performance, and positions of our virtual machines and host machines, helping us minimize the amount of time it takes to manage them by allowing us to monitor all machines through a single dashboard instead of going to them one by one."
"We had a return on investment almost immediately in that a consistent up-time has been easier to achieve."
"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."
"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."
"Managing platforms and network device virtualization on one platform is beneficial."
"The detections are fine when they work."
"The solution is finely stable."
"Overall, I give the product a rating of ten."
 

Cons

"I have seen instances where Intermapper does not seem to recover from network changes."
"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."
"I'd love to see more of the network management side of it coming back into it."
"Stability regarding upgrades, sometimes impacting database issues."
"Some of our customers have been asking that OpManager have a feature to monitor the operating system, however, I tell them that Endpoint Central is doing that. You can buy endpoints and then OpManager, and they integrate between them, and everything is okay."
"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."
"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."
"ManageEngine OpManager could improve by adding network device control capabilities."
"The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now."
"Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available."
"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."
 

Pricing and Cost Advice

Information not available
"The solution is highly affordable"
"ManageEngine OpManager is cheaper than SolarWinds."
"The pricing is moderate."
"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."
"The solution's licensing costs are yearly and based on the number of applications."
"The licensing is on a yearly basis and the pricing is on the cheaper side."
"The price for ManageEngine OpManager is average."
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Top Industries

By visitors reading reviews
Government
12%
Construction Company
10%
Outsourcing Company
10%
Comms Service Provider
9%
Financial Services Firm
11%
Outsourcing Company
9%
Construction Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise15
Large Enterprise27
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for ManageEngine OpManager?
Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good. However, if it were available in both on-premises and cloud versions, it would be more reliable for ...
What needs improvement with ManageEngine OpManager?
ManageEngine OpManager could improve by adding network device control capabilities. The control feature would be more helpful for our operations. Currently, there is no feature for controlling inte...
What is your primary use case for ManageEngine OpManager?
I am using ManageEngine OpManager for network and server reliability. We have multiple locations, so integrating all location devices in ManageEngine OpManager into one single console allows us to ...
 

Also Known As

HelpSystems Intermapper
OpManager
 

Overview

 

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about Fortra's Intermapper vs. ManageEngine OpManager and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.