Fortra's Intermapper vs ManageEngine OpManager comparison

Fortra and ManageEngine are both solutions in the Network Monitoring Software category. Fortra is ranked #82, while ManageEngine is ranked #8 with an average rating of 8.3. Fortra holds a 0.4% mindshare in NMS, compared to ManageEngine’s 1.5% mindshare. Additionally, 100% of Fortra users are willing to recommend the solution, compared to 82% of ManageEngine users who would recommend it.

Fortra's Intermapper

Read 4 Fortra's Intermapper reviews

524 Views
477 Comparison Views

100% willing to recommend

ManageEngine OpManager

Read 55 ManageEngine OpManager reviews

2,695 Views
2,479 Comparison Views

82% willing to recommend

Fortra's Intermapper

ManageEngine OpManager

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and Fortra's Intermapper are key players in the network management solutions market. OpManager is often favored for its cost-effectiveness and support, while Intermapper is chosen for its advanced features and reliable performance.

Features: ManageEngine OpManager includes features such as extensive monitoring tools, customizable dashboards, and a comprehensive alert system, all of which provide a detailed network overview. It also offers intuitive configuration and broad flexibility. Fortra's Intermapper is known for its advanced visualization features, automated mapping, and graphic-rich displays, enhancing efficiency in complex environments.

Room for Improvement: ManageEngine OpManager could improve by simplifying its initial setup process, enhancing feature scalability for larger networks, and introducing more advanced visualization options. Fortra's Intermapper may benefit from more competitive pricing strategies, expanded customer support resources, and increased customization capabilities in its dashboard features.

Ease of Deployment and Customer Service: Fortra's Intermapper offers a straightforward deployment process, reducing setup time with effective integration support. ManageEngine OpManager, while user-friendly, requires a more detailed initial setup but compensates with responsive customer service that assists throughout the installation process.

Pricing and ROI: ManageEngine OpManager provides competitive pricing, making it attractive for budget-conscious organizations. It offers a high perceived ROI in certain sectors. Fortra's Intermapper, although priced higher, delivers significant ROI through its feature set, making it suitable for organizations with complex network requirements that justify investing in premium functionalities.

To learn more, read our detailed Fortra's Intermapper vs. ManageEngine OpManager Report (Updated: September 2025).

Buyer's Guide

Fortra's Intermapper vs. ManageEngine OpManager

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Intermapper

Ranking in Network Monitoring Software

82nd

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

ManageEngine OpManager

Ranking in Network Monitoring Software

8th

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.4%, up from 0.2% compared to the previous year. The mindshare of ManageEngine OpManager is 1.5%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
ManageEngine OpManager	1.5%
Fortra's Intermapper	0.4%
Other	98.1%

Network Monitoring Software

Featured Reviews

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting

They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

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Charles A

Deputy Director at Access Healthcare Services Pvt Ltd

Reporting features improve operational efficiency while weekend support needs enhancement

Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's all today portal-based which is a good feature for us."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"The integration with the firewall monitoring, the security monitoring, is great."

"The most valuable feature is the network-related reporting."

"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."

"The ease of use and comprehensive integration are the most valuable features"

"The solution offers very good integration capabilities."

"The tool is useful for SNMP monitoring."

"The solution is finely stable."

"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."

More ManageEngine OpManager pros

Cons

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster."

"The dashboard has some limitations and should be more user-friendly."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"If you have a ton of devices, it might slow down a bit."

"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."

"The main area for improvement for ManageEngine OpManager is its performance."

"We get a lot of false alerts."

"We had some stability issues at the outset that have since been resolved."

More ManageEngine OpManager cons

Pricing and Cost Advice

Information not available

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"The product is not worth the money."

"The licensing is on a yearly basis and the pricing is on the cheaper side."

"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."

"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."

"I rate the tool's pricing an eight out of ten."

"ManageEngine OpManager has a three-tier licensing model."

"It is reasonably priced."

More ManageEngine OpManager pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

22%

Government

17%

Recreational Facilities/Services Company

University

Computer Software Company

14%

Financial Services Firm

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	15
Large Enterprise	27

Questions from the Community

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What do you like most about ManageEngine OpManager?

The product provides intensive reports.

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What is your experience regarding pricing and costs for ManageEngine OpManager?

The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.

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What needs improvement with ManageEngine OpManager?

The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of...

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Product Reports

Buyer's Guide

Network Monitoring Software

October 2025

Download Fortra's Intermapper product report

Buyer's Guide

ManageEngine OpManager

September 2025

Download ManageEngine OpManager product report

Also Known As

HelpSystems Intermapper

OpManager

Overview

Fortra's software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Fortra

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Buyer's Guide

Fortra's Intermapper vs. ManageEngine OpManager

September 2025

Free Report: Fortra's Intermapper vs. ManageEngine OpManager

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