Try our new research platform with insights from 80,000+ expert users

Fortra's Clearswift Secure Email Gateway vs Webroot Advanced Email Encryption powered by Zix comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Clearswift Secure ...
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
Email Security (40th)
Webroot Advanced Email Encr...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
Secure Email Gateway (SEG) (15th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortra's Clearswift Secure Email Gateway is designed for Email Security and holds a mindshare of 0.8%, up 0.5% compared to last year.
Webroot Advanced Email Encryption powered by Zix, on the other hand, focuses on Secure Email Gateway (SEG), holds 0.7% mindshare, down 1.3% since last year.
Email Security
Secure Email Gateway (SEG)
 

Featured Reviews

PC
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.
John Zupancic - PeerSpot reviewer
Inexpensive, with good email security, but the technical support could be improved
We don't have as many problems with email security. They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent. The web interface works well but the Outlook plug-in has been problematic. We've had to uninstall/reinstall it. On some Outlook clients (including mine), it causes Outlook to stop responding. I disabled the Outlook plug-in and only use the web interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A stable solution."
"Ability to create your own content-filtering policies with relative ease."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
 

Cons

"FTP server and TRUST Manager functionality."
"Malware needs improvement."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
 

Pricing and Cost Advice

Information not available
"In terms of pricing, I believe they provide excellent value."
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
861,390 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
24%
Financial Services Firm
16%
Government
10%
Comms Service Provider
7%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
8%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

No data available
Zix Email Encryption, ZixEncrypt
 

Overview

 

Sample Customers

Information Not Available
Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
Find out what your peers are saying about Microsoft, Proofpoint, Abnormal Security and others in Email Security. Updated: June 2025.
861,390 professionals have used our research since 2012.