We performed a comparison between Fortra's Automate and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"The interface is simple, user-friendly, and very intuitive."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"The most valuable feature of SCOM is real-time alerts."
"The most valuable feature is the monitoring of Windows and Linux servers."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"It is very good at monitoring Microsoft Server."
"It's possible that they could use a stronger community for seeking guidance and help."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The solution has a very weak knowledge base."
"The documentation is not that great."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"It could use some system enhancements, such as better dashboards."
"In a future release, they should add email notification alerts."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"I would like to see better support for monitoring Unix-based systems."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"Of course, price is always an issue with Microsoft and could be improved."
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while SCOM is ranked 3rd in Event Monitoring with 77 reviews. Fortra's Automate is rated 8.2, while SCOM is rated 7.8. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Red Hat Ansible Automation Platform and Automation Anywhere (AA), whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and AppDynamics.
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