Fortinet FortiSIEM and Trellix Helix Connect compete in the cybersecurity and network monitoring sector. Trellix Helix Connect seems to have the upper hand with its robust AI capabilities, broad integration options, and efficiency in reducing incident response times.
Features: Fortinet FortiSIEM offers comprehensive monitoring capabilities that combine SOC and NOC operations with seamless integration with Fortinet products. It provides flexibility in analytics and reporting features and efficiently handles data from diverse sources. Trellix Helix Connect is notable for its AI capabilities, automation, and ability to integrate with over 400 connectors. Its strong threat intelligence enhances its adaptability across various environments.
Room for Improvement: Fortinet FortiSIEM users often mention the complexity in configuration, inadequate documentation, and integration concerns, suggesting a need for a more user-friendly interface. Trellix Helix Connect receives critiques for its high cost and limited third-party tool integration, with desires for improved user interface and reduced false positives along with quicker customer support.
Ease of Deployment and Customer Service: Fortinet FortiSIEM supports a range of deployment options, offering on-premises to cloud solutions, though customer service receives mixed reviews regarding responsiveness. Trellix Helix Connect provides strong cloud-native capabilities, favorable for cloud-centric companies, although some users face delayed support response times despite generally favorable reviews.
Pricing and ROI: Fortinet FortiSIEM is regarded as a cost-effective solution with flexible licensing options that appeal to various budgets, and many users report a positive ROI. Trellix Helix Connect is perceived as more expensive, appealing more to larger enterprises. However, its competitive pricing and included features offer a significant return on investment, justifying the cost for many users.
The platform has resulted in time saved and reduces mean time to response, making it a great platform.
We have seen a return on investment with Trellix Helix Connect, and we can share relevant metrics as we reduce the MTTD and MTTR and have KPIs indicating our ROI.
Local tech support is available, however, for more critical or technical issues, we depend on the OEM directly, especially when it comes to on-prem solutions.
There is a knowledgeable, though small, team of support engineers around the world.
The customer support for Fortinet FortiSIEM is excellent.
The customer support for Trellix Helix Connect is well in Latin America because there are many people in the region, which enhances the experience.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
Fortinet FortiSIEM is highly scalable.
Fortinet FortiSIEM's scalability is excellent, and it is also easy to configure, maintain, and operate.
At any point in time, when network devices increase or there is a change in the infrastructure, we can add more workers and collectors to expand our infrastructure setup.
We support the largest companies in the world and can cater to large environments.
Trellix Helix Connect's scalability is excellent as the solution has a library to make integrations with other brands.
It stabilizes itself in an appropriate time, so its uptime is good.
These issues may cause unusual errors and user interface issues.
Some stability issues occur, but Fortinet's technical support team provides assistance.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
Trellix Helix Connect is very stable, and I have experienced almost no downtime or issues.
The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products.
Recently, they revised it to a subscription-based, all-inclusive license.
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
The usability of hyperautomation is something to improve in the solution because it is expensive regarding the needed improvements.
Setting it up for oneself as an enterprise-licensed product can be quite expensive.
Windows agent licenses cost around 3,000 Rupees per device per year.
My experience with pricing, setup cost, and licensing for Fortinet FortiSIEM is wonderful, as it offers an excellent license compared to other vendors.
It is not the cheapest, but also not the most expensive solution.
I find the real-time monitoring and correlation capabilities effective for security alerts.
It provides extensive logging and record-keeping for internal networks, cloud applications, and services as well as perimeter physical network security.
Reliability and scalability have helped me in my work, especially because the license for Fortinet FortiSIEM is excellent from a cost perspective, and we can add more collectors as we expand.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
| Product | Market Share (%) |
|---|---|
| Fortinet FortiSIEM | 3.0% |
| Trellix Helix Connect | 0.9% |
| Other | 96.1% |
| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 22 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.
Companies around the world use FortiSIEM for the following use cases:
Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.
Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.
What are the key features of Trellix Helix Connect?Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.
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