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Fortinet FortiSIEM vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiSIEM
Ranking in Security Information and Event Management (SIEM)
7th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
74
Ranking in other categories
No ranking in other categories
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
24th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Incident Response (6th)
 

Mindshare comparison

As of August 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Fortinet FortiSIEM is 3.3%, up from 3.0% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Oliver Jackson - PeerSpot reviewer
Systems monitoring enhanced by firewall and intrusion detection features
My primary use case for Fortinet FortiSIEM is systems monitoring and alerting. I use it for standard functions like log monitoring, incident detection, and notification.  My customers are mostly medium-sized enterprises ranging from engineering companies, mining companies, independent schools, and…
Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Fortinet FortiSIEM is the correlation of many events."
"Its automated response feature has benefited our customer communication. Analysts feel more confident in providing timely responses."
"Fortinet FortiSIEM has its own validated and authentic IP database that marks malicious IP attacks against the firewall and generates an alert for the same."
"Fortinet FortiSIEM's most valuable feature is the simplicity in handling multi-tenancy and the ability to switch between different clients at the same time. That was handled flawlessly."
"The stability is very reliable. It offers very good performance."
"The most valuable feature is the dashboard. CMDB database collects data from a lot of pre-configured devices."
"The tool's most valuable feature stems from the fact that I can see a complete analysis, like all the incidents that have happened, and it detects everything in real-time."
"It's very easy for anyone to work with."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"As far as its core functionality goes, it’s spot-on."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"The most valuable features include predefined use cases and threatening states."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."
 

Cons

"Fortinet FortiSIEM is a little out of sight and needs more marketing efforts to be popular in the market."
"When an alert triggers in Fortinet FortiSIEM, the layout or format can feel limited"
"The only drawback is the licensing model. It can get expensive if you want to integrate more solutions."
"The solution's interface could be modernized and improved."
"I would like to see more integration with other platforms."
"Fortinet FortiSIEM could improve by having better integration and extensions. This would benefit by allowing us to give more rules."
"Our customers are noticing configuration available in the GUI interface and I think that they should be equal."
"Areas for improvement would be the ease of use and the integration with Fortinet's own products."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"It should have more cloud connectors. It could also be cheaper."
"Integrations could be improved, and the dashboard could be a little better."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"Trellix needs to address the price for the product to be more appealing to customers."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"There is room for improvement in the integration capabilities of third-party tools."
 

Pricing and Cost Advice

"The price is competitive."
"Fortinet's products are not expensive, it is less than the competition."
"FortiSIEM's licensing is based on EPS, and its pricing is competitive in the market."
"They have a yearly subscription."
"Please be cheaper and more simplified."
"Its price can be better. We are Fortinet partners, so we can get discounts, but its price can be an issue at the beginning for others. There is a licensing scheme for every case. There are three licensing schemes that we can choose from."
"Pricing is acceptable for more than 90% of our customers, as they normally get discounts."
"Pricing is determined based on the customer's budget."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"I rate Trellix Helix a five out of ten for pricing."
"It could be cheaper, but that applies to every product."
"FireEye Helix is a little expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Government
7%
Comms Service Provider
7%
Comms Service Provider
19%
Manufacturing Company
13%
Computer Software Company
11%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiSIEM?
Fortinet FortiSIEM needs to provide better API integrations to users.
What is your experience regarding pricing and costs for Fortinet FortiSIEM?
The pricing is reasonable, which is why it is preferred by government customers. Windows agent licenses cost around 3,000 Rupees per device per year.
What needs improvement with Fortinet FortiSIEM?
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management. Currently, to manage repetitive incidents or for remediation, I need to use a separate softw...
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
What is your primary use case for FireEye Helix?
I am a presales manager for a cybersecurity company, and I use Trellix Helix to manage software for cybersecurity. I sell software to enterprise customers, and my main use case involves data protec...
 

Also Known As

FortiSIEM, AccelOps
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Fortinet FortiSIEM vs. Trellix Helix Connect and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.