Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
There is a knowledgeable, though small, team of support engineers around the world.
Local tech support is available, however, for more critical or technical issues, we depend on the OEM directly, especially when it comes to on-prem solutions.
They take some time to respond because they need logs and investigations, which delays the response time.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
They need to work on their response time and overall competence.
I am actually happy with technical support from NETSCOUT.
Fortinet FortiSIEM is highly scalable.
At any point in time, when network devices increase or there is a change in the infrastructure, we can add more workers and collectors to expand our infrastructure setup.
Fortinet FortiSIEM is easy to scale.
The solution is highly scalable and accommodates the growth needs effectively.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
It stabilizes itself in an appropriate time, so its uptime is good.
Some stability issues occur, but Fortinet's technical support team provides assistance.
These issues may cause unusual errors and user interface issues.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management.
Enhancing the completeness of its APIs could aid in better external integrations.
Recently, they revised it to a subscription-based, all-inclusive license.
Customers want to have service assurance, including NPM and APM, from one vendor.
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
Windows agent licenses cost around 3,000 Rupees per device per year.
Setting it up for oneself as an enterprise-licensed product can be quite expensive.
The revised model is subscription-based and more flexible.
The cost depends on the size of the customer, as sizing controls the pricing.
It provides extensive logging and record-keeping for internal networks, cloud applications, and services as well as perimeter physical network security.
I find the real-time monitoring and correlation capabilities effective for security alerts.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
Their analysis capability actually surpasses other APM solutions, which is why customers love it.
| Product | Market Share (%) |
|---|---|
| Fortinet FortiSIEM | 3.2% |
| Wazuh | 10.9% |
| Splunk Enterprise Security | 9.3% |
| Other | 76.6% |
| Product | Market Share (%) |
|---|---|
| NETSCOUT nGeniusONE | 1.5% |
| Zabbix | 11.7% |
| LibreNMS | 4.6% |
| Other | 82.2% |
| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 21 |
| Large Enterprise | 23 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 3 |
| Large Enterprise | 37 |
FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.
Companies around the world use FortiSIEM for the following use cases:
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