Fortinet FortiSIEM vs NETSCOUT nGeniusONE comparison

"Real-time monitoring makes life quite easy for me."

"I like the various options, including the option for CMDB and the easier access to create rules, playbooks, or use cases. It's also easier to use for creating dashboards and reports."

"The most valuable feature of Fortinet FortiSIEM is the user and entity behave as analytics(UEBA). This feature mixes your data and provides useful information based on the behavior of the targeted."

"We're able to get real-timec as well as our customer networks that we're monitoring at all times."

"These aspects make Fortinet FortiSIEM a valuable choice."

"The most valuable feature is the dashboard. CMDB database collects data from a lot of pre-configured devices."

"Analytics is the most valuable feature. The business service summaries in the dashboards and the correlations for the SIEM are also valuable features."

"There are things like dashboards and reports (pre-configured and custom) that let me know that things are operating the way they should be, and when they are not."

"We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE."

"We build application dashboards and performance indexes for locations."

"It gives me the MOS, latency, and jitter."

"It's a consolidated, single tool that talks to multiple platforms. It's not vendor-proprietary; it's independent. It provides interoperability with different products, whether they are routing products, switching products, wireless, wired, load balancing, or proxy. It works with anything you can name."

"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."

"The packet-based searching capability of NETSCOUT is highly valued as it allows us to better analyze the network."

"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."

"The product is very good. We have very few problems."

"Does not have load-sharing or high-availability, and these are important things to implement. I can do the same things in another way, but not naturally having these features makes it complicated."

"The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products."

"Fortinet FortiSIEM could improve by having a signature update."

"The reporting feature is not very attractive for the upper management and I am not able to perform complex/nested queries."

"Customer support service could be better."

"I would like to see easier implementation in the future."

"The tool's technical team's response time is too high, and they are not available even when they know that there are many pending issues."

"They could work on their documentation. If there's anything about the solution that needs improvement, it's that. For example, documentation already is on a very high level but specifically on the CLI there are tons of features which can be fine-tuned and thousands of commands are very difficult to document. If they could make this easier, it would improve the overall solution."

"The pricing could benefit from being somewhat lower for broader adoption."

"I would love to have them reassemble fragmented packets. That would be a very big plus in my book."

"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."

"here is a big issue with the special way they use InfiniStream to store data."

"I would like more in-depth convergence between all the applications, especially when I look for information through a data mine."

"Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT."

"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade."

"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."

"Its price can be better. We are Fortinet partners, so we can get discounts, but its price can be an issue at the beginning for others. There is a licensing scheme for every case. There are three licensing schemes that we can choose from."

"Fortinet FortiSIEM is cheaper compared to other products."

"Fortinet FortiSIEM is very cost-efficient compared to other SIEM solutions."

"They have a yearly subscription."

"There are additional features that cost more than the standard licensing fees."

"The price is competitive."

"There is a need to make yearly payments towards the licensing charges attached to the product. The free version license of the product is available for two months."

"We bought the perpetual license, so we own the product, but there is a three-year support renewal fee for that."

"The biggest problem we have with this product is the expense."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."

"The license becomes cost prohibitive very quickly."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"It is very expensive, but it's well worth the money."