We compared Fortinet FortiGate and Sangfor NGAF based on our user's reviews in several parameters.
Fortinet FortiGate and Sangfor NGAF both offer strong security measures and reliable performance, with Fortinet FortiGate excelling in customer service and support, while Sangfor NGAF boasts affordability and efficiency in threat detection. Fortinet FortiGate users appreciate its comprehensive reporting functionalities and cost savings, while Sangfor NGAF users value its ease of integration and network protection. Areas of improvement include the complexity of Fortinet FortiGate's user interface and Sangfor NGAF's need for better documentation and technical support.
Features: Fortinet FortiGate stands out for its strong security measures, effective firewall capabilities, intuitive interface, reliable performance, and comprehensive reporting functionalities. In comparison, Sangfor NGAF offers advanced security measures, ease of integration, robust network protection, efficient threat detection, and a user-friendly interface.
Pricing and ROI: The setup costs differ between Fortinet FortiGate and Sangfor NGAF. Users find the setup cost for Fortinet FortiGate to be minimal and straightforward, allowing for easy deployment. Sangfor NGAF also has a reasonable setup cost with a straightforward licensing process., Comparing ROI, Fortinet FortiGate is praised for effectiveness, robust features, ease of use, and cost savings. Sangfor NGAF improves security, efficiency, and reduces costs with user-friendly interface and comprehensive features.
Room for Improvement: Fortinet FortiGate has room for improvement in its complex user interface, challenging setup process, performance issues, and occasional downtime. Sangfor NGAF would benefit from enhancements in user interface, documentation, technical support, advanced features, and customization options.
Deployment and customer support: Based on the user reviews, both Fortinet FortiGate and Sangfor NGAF have similar durations for deployment and setup phases. The reviews suggest that these timeframes should be considered together unless they refer to the same period., Fortinet FortiGate exhibits strong customer service and support, with prompt and effective assistance. Technical issues are efficiently resolved, highlighting the reliability of their customer service. Sangfor NGAF also offers prompt and helpful support, with knowledgeable and professional staff addressing queries and issues efficiently. Both products provide satisfactory customer service.
The summary above is based on 132 interviews we conducted recently with Fortinet FortiGate and Sangfor NGAF users. To access the review's full transcripts, download our report.
"It's quite comfortable to handle the FortiGate firewall."
"The scalability is good in Fortinet FortiGate."
"Whenever we raise a complaint with FortiGate, their response and resolution times are minimal."
"It is easy to manage, and it doesn't need much knowledge from the team. It is a stable device, and there are many features that are included out of the box."
"The security features that they have are quite good. On top of that, their licensing model is quite nice where they don't charge you anything for the SD-WAN functionality for the firewall."
"FortiGate firewalls are easy to manage through a user-friendly web interface. They also have advanced features like DDoS and DLP. However, I wouldn't recommend enabling all of these features on one device because it can cause performance issues."
"The interface is very good."
"UTM/NGFW features and FortiCloud for logs and backups are awesome."
"Technical support is very good."
"SSL VPN is the best feature."
"Sangfor is a good solution that provides a WAF and firewall solution. Most other vendors, like Sophos and Fortinet and Cisco, only provide one solution. That's a valuable feature of Sangfor."
"It is a stable solution."
"The level of support provided to local companies is good. They transform their application control and other settings according to that country."
"Sangfor has the best capabilities for securing connections, securing web browsers, securing servers, and general threat protection."
"We can utilize our own network rather than paying for a private one."
"While the features are not dissimilar to other brands, configuration is much more simple, which works out great for Indonesian people."
"Fortigate's hardware capacities could be improved."
"I would like to see improvements in the support from Fortinet. Here in the Philippines, whenever we have problems with a Fortinet product, we mostly ask for support from distributors and resellers and not directly from Fortinet."
"It should provide better visibility over the network and more information in the form of reports for the end users. Its installation should also be easier."
"Fortinet FortiGate should improve the VPN tokens."
"The renewal price and the availability could be improved."
"Fortinet doesn't provide multiple virtual firewalls which would facilitate end users and customers."
"It does not have key authentication for admin access."
"The ease of use could be improved."
"An area of improvement for Sangfor NGAF could be in the field of reporting and logging."
"The tool is expensive."
"The product must provide more IPS features."
"I believe that IAM and NGFW need to merge into a single box, instead of there being two separate box solutions."
"Our experience with its customer support was quite challenging."
"The solution should be able to work in a hybrid setup."
"The setup phase is quite complex."
"The support offered by the product has certain shortcomings where improvements are required. The knowledge levels and response time of the support team need improvement."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Sangfor NGAF is ranked 21st in Firewalls with 31 reviews. Fortinet FortiGate is rated 8.4, while Sangfor NGAF is rated 8.0. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Sangfor NGAF writes "Affordable, easy to configure firewall with fast, responsive support". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and Fortinet FortiGate-VM, whereas Sangfor NGAF is most compared with Sophos XG, Palo Alto Networks NG Firewalls, Netgate pfSense, Check Point NGFW and Fortinet FortiOS. See our Fortinet FortiGate vs. Sangfor NGAF report.
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