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Sangfor NGAF pros and cons

Vendor: Sangfor
4.0 out of 5
145 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Sangfor excels in securing connections, web browsers, servers, and general threat protection.
Technical support is helpful and responsive, providing a 24/7 channel with quick replies.
Sangfor NGAF's affordability and feature set make it a great option for those on a budget.
SSL VPN and application control features offer precise access restrictions and threat prevention.
Performance and reliability support critical network traffic, with a focus on confidentiality and availability.

CONS

Sangfor NGAF should improve its dependency on infrastructure, ensuring DNS can operate standalone without reliance on current servers.
There are challenges in the customer support experience, with needed improvements in the knowledge and response time of the support team.
The cost of licensing is considered high when compared to other firewalls available in the market.
Sangfor NGAF could benefit from increased IPS features and refinements in application control policies.
Refinements in the setup phase would be helpful, as it is currently quite complex.
 

Sangfor NGAF Pros review quotes

NK
Sep 19, 2019
It seems to be a durable, stable product.
SaadAziz - PeerSpot reviewer
Jul 13, 2022
Sangfor NGAF specializes in ransomware detection and helps to protect our network from ransomware threats and malware.
Osama Muhammad - PeerSpot reviewer
Oct 25, 2022
The absolute best part of Sangfor NGAF is their support. It's a 24/7 support channel, and the last time I requested their assistance I got a reply within three minutes. They helped solve the problem immediately.
Learn what your peers think about Sangfor NGAF. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,547 professionals have used our research since 2012.
BA
Dec 28, 2022
The price versus value is good because the solution is less expensive than Sophos, Fortinet, or SonicWall.
FarisKhan - PeerSpot reviewer
Sep 5, 2022
The level of support provided to local companies is good. They transform their application control and other settings according to that country.
TM
Sep 18, 2023
Technical support is very good.
Moeed  Mahmood - PeerSpot reviewer
Mar 18, 2024
It is a stable solution.
Zaid Farooqui - PeerSpot reviewer
Sep 24, 2024
The capabilities are mostly within the box.
reviewer2542263 - PeerSpot reviewer
Sep 10, 2024
I think the tool has the feature to detect and kill ransomware in three seconds.
DilawerAli - PeerSpot reviewer
Aug 23, 2023
The VPN connectivity feature is really nice.
 

Sangfor NGAF Cons review quotes

NK
Sep 19, 2019
They need to improve their research team and they need to study their data to analyze it and build the product.
SaadAziz - PeerSpot reviewer
Jul 13, 2022
The firewall system needs gradual improvements because there are more threats and challenges every day.
Osama Muhammad - PeerSpot reviewer
Oct 25, 2022
I would be happy if Sangfor developed a firewall designed specifically for home use, as well as for small businesses such as clinics and so on. A household version of the Sangfor firewall for your personal computer or laptop would be ideal, in my opinion.
Learn what your peers think about Sangfor NGAF. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,547 professionals have used our research since 2012.
BA
Dec 28, 2022
The interface and user experience are horrible.
FarisKhan - PeerSpot reviewer
Sep 5, 2022
Sangfor need greater exposer in the market because the market is mainly saturated by Fortinet. The user experience of Fortinet is quite different compared to NGAF. If we want to switch our users from Fortinet to NGAF, we have to convince them that the user experience will be much easier once once they start to use it.
TM
Sep 18, 2023
Sangfor has recently increased their prices.
Moeed  Mahmood - PeerSpot reviewer
Mar 18, 2024
The setup phase is quite complex.
Zaid Farooqui - PeerSpot reviewer
Sep 24, 2024
Scalability for any network device is not very easy in terms of vertical scalability.
reviewer2542263 - PeerSpot reviewer
Sep 10, 2024
The tool's support is an area of concern where improvements are required.
DilawerAli - PeerSpot reviewer
Aug 23, 2023
There is room for improvement in dependency on certain infrastructure, like the DNS dependency on the current DNS server that the company has. It should be standalone. It should not depend on any other DNS server.