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Fortinet FortiAuthenticator vs Idira IGA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Fortinet FortiAuthenticator may enhance security and compliance, leading to varying ROI perceptions, from cost-saving to essential expense.
Sentiment score
5.8
Idira IGA boosts efficiency by automating access management, saving time, reducing costs, and improving accuracy and risk management.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
Senior Network and Security Engineer at Symbol Technologies PLC
The metrics primarily highlight time-saving and accuracy improvements.
Infrastructure Lead at a tech vendor with 10,001+ employees
Any deployment takes time to mature, and CyberArk IGA Powered by Zilla does provide benefits immediately in terms of quick adoption of finding out the privileged access identities by running through their crawler.
Associate Director at a legal firm with 10,001+ employees
Return of investment has been seen in fewer employee count needed to manage the access and role, which can be a very tedious task in a huge enterprise business.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
 

Customer Service

Sentiment score
6.8
Fortinet FortiAuthenticator's support is generally favored for expertise but faces issues with variability in response times and depth.
Sentiment score
7.8
Idira IGA's support is responsive, effective, and friendly, though licensing and jurisdiction-specific issues could improve turnaround times.
At times, some technical staff lack knowledge, which delays issue resolution.
DevOps Engineer at YASH Technologies
Customer service and support are excellent.
Senior Network and Security Engineer at Symbol Technologies PLC
Technical support from Fortinet deserves a rating of 10.
Infrastructure Manager at Scandinavian Highlands Holding A/S
Most of the time, they manage to provide a solution within two to three days, making their support highly rated and effective.
Infrastrecture Engineer at TechMahindra
The type of support agreement or contract you have with them determines the level of support provided.
Associate Director at a legal firm with 10,001+ employees
When I send a request, they respond, but getting an actual time slot to work with the customer to resolve the issue sometimes delays.
Presales Engineer at DGIT
 

Scalability Issues

Sentiment score
7.8
Fortinet FortiAuthenticator is highly scalable, supporting thousands of users, with room for improvement in deployment and user management.
Sentiment score
7.0
Idira IGA's scalability excels in handling growth through skilled implementation, AI governance, and efficient hybrid cloud deployment.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
IT Manager at PTECH
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
Senior Network and Security Engineer at Symbol Technologies PLC
Fortinet FortiAuthenticator should be sufficiently scalable.
Network Engineer at Coop Money
For larger environments using CyberArk IGA Powered by Zilla, scalability depends on the integration environment being implemented and the skill set behind it.
Head Of IT at NetPulse Limited
It is quite scalable, and we can definitely scale up or scale down.
Security Engineer at LTI Mindtree
CyberArk IGA Powered by Zilla works well for scalability as it supports distributed environments and integrates with cloud platforms, making it useful for hybrid and cloud setups.
CTO at Fraoula
 

Stability Issues

Sentiment score
7.4
Fortinet FortiAuthenticator is reliable but may face stability issues during setup or with high user volumes.
Sentiment score
8.6
CyberArk IGA by Zilla is stable, efficient, and reliable, with few issues and proactive communication, ensuring user confidence.
It remains stable even when the number of concurrent users increases.
Senior Network and Security Engineer at Symbol Technologies PLC
As long as you are maintaining the patches and upgrades in time, the vault, which is the main central component, is very good.
Associate Director at a legal firm with 10,001+ employees
CyberArk IGA Powered by Zilla is quite stable, with no experience of data breaches or leakage.
CTO at Fraoula
I rate the stability of CyberArk IGA Powered by Zilla as very high, around nine to ten.
Infrastrecture Engineer at TechMahindra
 

Room For Improvement

Fortinet FortiAuthenticator struggles with integration, complex setup, limited customization, high pricing, and needs better support and documentation.
Idira IGA needs a simplified UI, improved reporting, legacy integration, AI enhancements, and automation for efficient management.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
For example, Cisco Duo is on the cloud, so we cannot compete with that part if a user requires a cloud-based two-factor authentication solution.
Presales Consultant
I recommend Fortinet make its images migratable between environments.
Senior Network and Security Engineer at Symbol Technologies PLC
Careful consideration should be given when deciding about use cases and reaching out to the customer support team to check out the product compatibility and the integration with the end application that you may have in your environment before making a buying decision.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
Integrating CyberArk IGA Powered by Zilla with banking applications such as T24 is very tough to accomplish.
Presales Engineer at DGIT
I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes.
Data Engineer at Baker Hughes
 

Setup Cost

Fortinet FortiAuthenticator is cost-effective, offers scalable licensing, and is favored over competitors for budget-conscious enterprises.
Idira IGA offers competitive pricing and cost-effective multi-year subscriptions compared to tools like SailPoint and Okta.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
Senior Network and Security Engineer at Symbol Technologies PLC
The Zilla-powered module entry level may cost up to $45,000 per year, depending on how many applications and the user access is needed.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
My experience with the licensing cost shows that CyberArk is never reasonable on pricing.
Head Of IT at NetPulse Limited
Opting for multi-year subscriptions can be more economical.
CTO at Fraoula
 

Valuable Features

Fortinet FortiAuthenticator offers secure, efficient user access management with seamless system integration, strong two-factor authentication, and cost savings.
Idira IGA offers unified identity security, automating integration and compliance across platforms, enhancing governance and efficiency.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
Senior Network and Security Engineer at Symbol Technologies PLC
We use multi-factor authentication for enhancing security.
DevOps Engineer at YASH Technologies
Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally.
Assistant Manager-Networks at a university with 1,001-5,000 employees
The best feature is definitely the AI component, which includes evidence generation for audit and compliance, addressing one of our biggest challenges.
Data Engineer at Baker Hughes
The functionalities of CyberArk PAM include monitoring of activities, which are recorded live for auditing purposes, and it integrates into almost every environment seamlessly.
Head Of IT at NetPulse Limited
We definitely achieved a lot in terms of security, mitigating business risk across all assets, saving time, and reducing the risk of account compromise and access compromise.
Security Engineer at LTI Mindtree
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Identity Management (IM)
14th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
Single Sign-On (SSO) (10th), Authentication Systems (4th), Multi-Factor Authentication (MFA) (2nd)
Idira IGA
Ranking in Identity Management (IM)
6th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Identity Governance Administration (IGA) (5th)
 

Mindshare comparison

As of July 2026, in the Identity Management (IM) category, the mindshare of Fortinet FortiAuthenticator is 2.1%, down from 3.1% compared to the previous year. The mindshare of Idira IGA is 1.9%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
Idira IGA1.9%
Fortinet FortiAuthenticator2.1%
Other96.0%
Identity Management (IM)
 

Featured Reviews

Sachin Vinay - PeerSpot reviewer
Assistant Manager-Networks at a university with 1,001-5,000 employees
Supports secure remote authentication and provides comprehensive user activity tracking
The most important feature is the security capability because it provides a substantial amount of security for admin-related activities. Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally. This global accessibility is one of the critical advantages, particularly since admin features are critical and security is a real concern. With Fortinet FortiAuthenticator, secure usage of firewall services and related functions is achieved. A complete log of all users who access the authenticator setup is maintained. Monthly logs are reviewed to check for any unnoticed activities. Each authenticated user's complete activity history is recorded. This logging capability allows for providing access to more admin users while ensuring security is not compromised and all users can be monitored.
Sasikiran Sakalabattina - PeerSpot reviewer
Infrastrecture Engineer at TechMahindra
Automated lifecycle governance has reduced manual access work and strengthens audit readiness
CyberArk IGA Powered by Zilla significantly reduces manual access management efforts due to day-to-day activities. RBAC and role mining actually reduce manual access management efforts significantly. RBAC is the best feature, and it provides AI capabilities. The second feature I value most is identifying lifecycle management for joiner, mover, and leaver scenarios. CyberArk IGA Powered by Zilla has one feature that provides strong access reviews, compliance reports, automation, and audit readiness with centralized governance. Centralized governance means we can handle everything at one point, making it a very strong feature. This is integrated with another feature such as SaaS integrations for strong security posture and faster provisioning with reduced operational overhead. These are the four features I value most, and with all my three years of experience, I use and appreciate these four features most. The impact of automation on my access reviews is that it automates the provisioning and de-provisioning. If I were to perform manual tasks such as provisioning and de-provisioning without automation, it would require a lot of time to handle. With this automation, we easily accomplish provisioning or de-provisioning. We simply get the Active Directory users and create the VPNs, cloud, and enterprise applications without any manual intervention. AI-driven role management and RBAC automation significantly reduce service tickets. Without automation, I would need to handle tickets, which involve a lot of manual work and requires additional manual employees. Without automation, this leads to approval delays and manual access assignment efforts. Automated access reviews provide simple audit reports, and by complying with the report, it improves audit readiness while reducing operational workload for IT and security teams.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Comms Service Provider
9%
Computer Software Company
9%
Construction Company
8%
Security Firm
14%
Financial Services Firm
13%
Computer Software Company
8%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise18
Large Enterprise11
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What needs improvement with Fortinet FortiAuthenticator?
Fortinet can make Fortinet FortiAuthenticator better by having a cloud version of it. Currently, Fortinet FortiAuthenticator is only available for on-premises, and it is an on-premises solution. It...
What is your primary use case for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is primarily used for authenticating admin users, including remote admin use cases. Remote admin use cases utilize Fortinet FortiAuthenticator to securely authenticate a...
What is your experience regarding pricing and costs for Zilla Security?
I am aware of the pricing and licensing of CyberArk IGA Powered by Zilla. It is neither very cheap nor overly costly compared to other security service providers. Opting for multi-year subscription...
What needs improvement with Zilla Security?
I believe CyberArk IGA Powered by Zilla can be improved by simplifying the workflow and the UI for managing access requests and approvals. Additionally, reducing the complexity of onboarding and co...
What is your primary use case for Zilla Security?
The usual use cases for CyberArk IGA Powered by Zilla that my customers work with include monitoring access, recording it, and session control, as we primarily operate in the health tech and fintec...
 

Also Known As

FortiAuthenticator
Zilla Security
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Idira IGA and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.