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FortiMonitor vs ITRS Geneos comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FortiMonitor
Ranking in Network Monitoring Software
32nd
Ranking in IT Infrastructure Monitoring
41st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
IT Alerting and Incident Management (18th), Digital Experience Monitoring (DEM) (10th)
ITRS Geneos
Ranking in Network Monitoring Software
37th
Ranking in IT Infrastructure Monitoring
28th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (33rd)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of FortiMonitor is 0.7%, down from 0.8% compared to the previous year. The mindshare of ITRS Geneos is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
FortiMonitor0.7%
ITRS Geneos0.7%
Other98.6%
Network Monitoring Software
 

Featured Reviews

reviewer2677554 - PeerSpot reviewer
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
Managing diverse networks with detailed alerts enhances device oversight
FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.
Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides the best firewall features."
"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."
"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."
"Overall, I would recommend FortiMonitor to others."
"FortiMonitor offers comprehensive monitoring capabilities, allowing me to track network traffic in and out effectively."
"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."
"Fortinet's customer support is very good."
"FortiMonitor's dashboard is very informative and user-friendly."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"Customer Service: Very good. Technical Support: Very good."
"It's definitely the best solution that I've used, as far as real-time monitoring goes."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"It is the most adaptable product so you should go-ahead and use it."
"The ITRS central Help Desk is absolutely awesome."
"One of the benefits is to have 24/7 automated monitoring of our most critical services; in general, it has drastically increased the visibility of our estate, definitely improved our response times to issues, and enabled us to proactively detect issues and prevent outages as well."
"The confidence of our users has greatly improved because of our ability to react much faster."
 

Cons

"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."
"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."
"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."
"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."
"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."
"FortiMonitor needs to improve its alert system."
". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"Technically, I believe the dashboard functionality can be more configurable as some shapes are very limited with what they can do."
"The graphical interface is nice but could be improved."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"For the last year or two, I've been asking the vendor about the mobile app."
"The main feature that needs work is the Dashboard designer. Currently we have to export metrics data in real-time into some other visualization tools in order to get better picture and have a bit more functional dashboard."
"Backward compatibility with deprecated features and in-system documentation on what configuration areas are needed to be updated can be improved."
"​It needs to be easier to configure, especially with the JMX plugins.​"
 

Pricing and Cost Advice

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
"FortiMonitor's price is very high."
"Compared to other solutions, FortiMonitor is a very expensive solution."
"There are additional costs needed for certain functionality, such as scalability."
"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"You will get the best price if you get a single global deal."
"Pricing and licensing is based on the requirements."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"The pricing seems reasonable. We're happy enough with it."
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Financial Services Firm
9%
Construction Company
8%
Healthcare Company
8%
Financial Services Firm
47%
Outsourcing Company
10%
Construction Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What is your experience regarding pricing and costs for FortiMonitor?
FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.
What needs improvement with FortiMonitor?
There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current...
What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
 

Also Known As

Panopta
Geneos
 

Overview

 

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about FortiMonitor vs. ITRS Geneos and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.