FortiMonitor vs ITRS Geneos comparison

Fortinet and ITRS are both solutions in the Network Monitoring Software category. Fortinet is ranked #14 with an average rating of 8.4, while ITRS is ranked #69 with an average rating of 5.0. Fortinet holds a 0.8% mindshare in NMS, compared to ITRS’s 0.6% mindshare. Additionally, 100% of Fortinet users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

FortiMonitor

Read 15 FortiMonitor reviews

1,621 Views
1,313 Comparison Views

100% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

4,056 Views
1,136 Comparison Views

96% willing to recommend

FortiMonitor

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and FortiMonitor compete in the IT monitoring space, each with unique advantages. ITRS Geneos holds the upper hand with its specialized financial services monitoring, while FortiMonitor leads with cloud-based scalability and flexibility.

Features: ITRS Geneos offers deep monitoring for high-performance trading, real-time insights, and detailed analytics. Its comprehensive toolset tailors to financial environments needing precise data. FortiMonitor provides cloud and hybrid infrastructure monitoring, superior scalability, and flexibility, offering adaptable solutions for diverse IT landscapes.

Room for Improvement: ITRS Geneos could improve with simpler configuration processes, greater scalability in cloud environments, and enhanced support for hybrid infrastructures. FortiMonitor might enhance by offering more in-depth monitoring details, expanding financial service-specific features, and improving customization options for specialized industries.

Ease of Deployment and Customer Service: ITRS Geneos involves a more complex deployment due to extensive configuration options, suitable for highly customized needs. FortiMonitor offers faster deployment with cloud-native infrastructure and emphasizes user-friendly support. Both excel in customer service, tailoring to their respective intricate setups and ease-of-use priorities.

Pricing and ROI: ITRS Geneos requires a higher upfront investment with strong ROI for detailed monitoring-dependent businesses. FortiMonitor offers a cost-effective setup, providing immediate ROI due to cloud efficiency, fitting scalable budget requirements. Pricing models reflect ITRS Geneos’ customization focus versus FortiMonitor’s scalable approach.

To learn more, read our detailed FortiMonitor vs. ITRS Geneos Report (Updated: August 2025).

Buyer's Guide

FortiMonitor vs. ITRS Geneos

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FortiMonitor

Ranking in Network Monitoring Software

14th

Ranking in IT Infrastructure Monitoring

15th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (7th), Digital Experience Monitoring (DEM) (5th)

ITRS Geneos

Ranking in Network Monitoring Software

69th

Ranking in IT Infrastructure Monitoring

49th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th)

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of FortiMonitor is 0.8%, up from 0.6% compared to the previous year. The mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

JaimeVasquez

Commercial Manager at IT-Experience

Monitoring capabilities keep operations running smoothly and alerts enhance proactive system management

We use FortiMonitor to monitor the infrastructure of our customers. We check on what is happening with their operations, monitor bandwidth, ensure configurations are appropriate for the customer, and identify if anything is going wrong The most valuable features of FortiMonitor are its redundancy…

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"FortiMonitor is 100% stable."

"Overall, I would recommend FortiMonitor to others."

"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."

"FortiMonitor's dashboard is very informative and user-friendly."

"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."

"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."

"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."

"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."

More FortiMonitor pros

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

More ITRS Geneos pros

Cons

"There are no AI features in FortiMonitor, which might be an area for enhancement."

"The solution's initial setup process is time-consuming."

"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."

"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."

"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."

"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."

"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."

"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."

More FortiMonitor cons

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"I would like better access to the data that is being collected."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"The main feature that needs work is the Dashboard designer."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

More ITRS Geneos cons

Pricing and Cost Advice

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"There are additional costs needed for certain functionality, such as scalability."

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"FortiMonitor's price is very high."

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The pricing seems reasonable. We're happy enough with it."

"You will get the best price if you get a single global deal."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

27%

Manufacturing Company

Healthcare Company

Retailer

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

See all answers

What do you like most about FortiMonitor?

In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...

See all answers

What is your experience regarding pricing and costs for FortiMonitor?

FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

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Product Reports

Buyer's Guide

Digital Experience Monitoring (DEM)

August 2025

Download FortiMonitor product report

Buyer's Guide

ITRS Geneos

August 2025

Download ITRS Geneos product report

Also Known As

Panopta

Geneos

Overview

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

Fortinet

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

FortiMonitor vs. ITRS Geneos

August 2025

Free Report: FortiMonitor vs. ITRS Geneos

Find out what your peers are saying about FortiMonitor vs. ITRS Geneos and other solutions. Updated: August 2025.

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