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FortiMonitor vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FortiMonitor
Ranking in Network Monitoring Software
37th
Ranking in IT Infrastructure Monitoring
40th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
IT Alerting and Incident Management (16th), Digital Experience Monitoring (DEM) (11th)
ITRS Geneos
Ranking in Network Monitoring Software
41st
Ranking in IT Infrastructure Monitoring
29th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of FortiMonitor is 0.7%, down from 0.8% compared to the previous year. The mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
FortiMonitor0.7%
ITRS Geneos0.6%
Other98.7%
Network Monitoring Software
 

Featured Reviews

reviewer2677554 - PeerSpot reviewer
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
Managing diverse networks with detailed alerts enhances device oversight
FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.
Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"FortiMonitor's dashboard is very informative and user-friendly."
"The product's initial setup phase is easy."
"FortiMonitor offers comprehensive monitoring capabilities, allowing me to track network traffic in and out effectively."
"The most valuable feature of FortiMonitor is user monitoring, as we are able to see if the user is following the policy or not from their system, and additionally the solution integrates well with Fortinet FortiGate and has centralized management."
"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."
"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."
"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."
"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."
"Custom script toolkits"
"One of the benefits is to have 24/7 automated monitoring of our most critical services; in general, it has drastically increased the visibility of our estate, definitely improved our response times to issues, and enabled us to proactively detect issues and prevent outages as well."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"Tons of default modules which are available out of the box"
"Geneos gives us visibility on all of our systems at once and we can build dashboard views to monitor transactions moving from one system to another."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
 

Cons

"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."
"FortiMonitor needs to improve its alert system."
"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."
"There are areas for improvement that FortiManager is addressing."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"For the last year or two, I've been asking the vendor about the mobile app."
"Sometimes there were issues with the database. If the database logging was high then the gateway would be slow."
"Technically, I believe the dashboard functionality can be more configurable as some shapes are very limited with what they can do."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS."
 

Pricing and Cost Advice

"Compared to other solutions, FortiMonitor is a very expensive solution."
"There are additional costs needed for certain functionality, such as scalability."
"FortiMonitor's price is very high."
"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
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Top Industries

By visitors reading reviews
Construction Company
8%
Healthcare Company
8%
Manufacturing Company
8%
Financial Services Firm
8%
Financial Services Firm
57%
Construction Company
7%
Computer Software Company
6%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What is your experience regarding pricing and costs for FortiMonitor?
FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.
What needs improvement with FortiMonitor?
There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current...
What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
 

Also Known As

Panopta
Geneos
 

Overview

 

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about FortiMonitor vs. ITRS Geneos and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.