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ForgeRock vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ForgeRock
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
Identity Management (IM) (14th), Access Management (12th), Customer Identity and Access Management (CIAM) (7th)
Workspace ONE UEM
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (6th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), Unified Endpoint Management (UEM) (3rd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. ForgeRock is designed for Access Management and holds a mindshare of 6.8%, up 5.6% compared to last year.
Workspace ONE UEM, on the other hand, focuses on Unified Endpoint Management (UEM), holds 13.0% mindshare, down 15.8% since last year.
Access Management Market Share Distribution
ProductMarket Share (%)
ForgeRock6.8%
Microsoft Entra ID24.0%
Auth08.4%
Other60.8%
Access Management
Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Workspace ONE UEM13.0%
Microsoft Intune31.0%
ManageEngine Endpoint Central10.1%
Other45.9%
Unified Endpoint Management (UEM)
 

Featured Reviews

Ahmet Murat Ülker - PeerSpot reviewer
Easy to use, but customizations can be complicated to handle
I would suggest others use the product after asking them to consider their use cases. SSO may be a use case for some, and using the product as an IDM tool may be a use case. At the moment, my company is not deploying all the components of ForgeRock itself. My company uses ForgeRock for OAuth 2.0. For example, my company is not deploying the IDM and identity gateway components. You should consider your use case and select the required components for that use case. My company does not use the SSO features of the tool. My company uses SSO to access ForgeRock's AM Console for individual users. My company does not use single sign on features of the product and instead, we use Auth0. I rate the tool a seven or eight out of ten.
Vishal Bhatia - PeerSpot reviewer
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"I like the way it is handling authentication and authorization."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The support is good and prompt."
"It works very well, especially in Identity and Access Management. It helps detect anomalies in user behavior patterns."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"If an end-user has an issue with a device, the administration has the ability to remote access the device after approval from the end-user."
"I found the initial setup to be easy."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem."
"The most valuable feature of VMware Workspace ONE is its reliability."
"The solution has very good documentation."
"The most valuable feature depends on the use case of the clients. However, one feature I like is the Kiosk Mode. In the Kiosk Mode in most cases, the clients only can make available one application developed by the solution and permit the employee or the final client to use only this one application for interaction. This provides a security control layer limiting only one application functionally."
"It's all about centralizing your data and making sure that your data is centralized and secure."
 

Cons

"We would like this solution to be developed for use with mobile applications."
"They should improve the solution by include reporting."
"The product's support services in the French language are not free."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"In future releases, I would like to see easier integration with other solutions, like facial recognition and KYC solutions with biometric onboarding."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The identity management model needs a bit of improvement."
"We have a lot of problems when it comes to integrating with Active Directory."
"The product's initial setup phase was quite complex."
"The pricing could always be better."
"The console comes bunched together as a package and inbuilt. Its called Workspace ONE. Whenever we have an issue, we contact the service provider, and instead of a fix, we are just getting the next version of Workspace ONE."
"The solution's pre-stage enrollment could be improved."
"it's very dependent on an active directory"
"I'd like to see more integration capabilities in future releases."
"We'd like more useful support."
 

Pricing and Cost Advice

"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"It's a bit pricey and could be more competitive."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"The pricing of the solution is fair but I do not have the full details."
"ForgeRock's pricing is more competitive than other products."
"ForgeRock is an expensive solution."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"Its price is comparable to other products in the market."
"I rate the product price a five on a scale of one to ten, where one is cheap and ten is expensive."
"If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."
"All licenses from VMware are only yearly. They start with a yearly license and look for a three-year commitment and yearly PO."
"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."
"I have no opinion about the pricing of the product."
"We pay approximately thirty to thirty-five euros per device per month for the complete suite, and this is a fixed cost with one, three, or five-year licensing in advance. I would rate the pricing a four out of ten, making it affordable."
"The pricing and licensing are affordable. They are not too high."
"AirWatch would benefit from reducing the license pricing per user per month. Microsoft bundles everything, and then that bundling makes the product free for the customers."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
11%
Manufacturing Company
8%
Insurance Company
6%
Computer Software Company
15%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise21
Large Enterprise57
 

Questions from the Community

What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't think ForgeRock directly supports integrations with Slack, making it an area wher...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Microsoft, Okta, Ping Identity and others in Access Management. Updated: September 2025.
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