ForgeRock and Salesforce Identity compete in the identity management solutions sector. Salesforce Identity has an upper hand due to its strong integration capabilities with other Salesforce products, making it advantageous in diverse enterprise environments.
Features: ForgeRock provides robust access management, extensive support for standards, and customization capabilities. Salesforce Identity enhances productivity with single sign-on integrations and seamless cloud connectivity, enabling a unified user experience across its ecosystem and offering a smooth transition between Salesforce applications.
Room for Improvement: ForgeRock can benefit from simplifying its deployment process to reduce the need for technical expertise. Enhancing its customer support infrastructure could also be advantageous. Salesforce Identity could enhance its customization options to better cater to varied business needs and improve flexibility in integration with non-Salesforce systems.
Ease of Deployment and Customer Service: ForgeRock deployment demands technical expertise and can be time-consuming, but allows flexible infrastructural choices. Salesforce Identity offers a cloud-based deployment, simplifying integration for existing Salesforce users. Its streamlined setup process and established customer support infrastructure give it an advantage over ForgeRock.
Pricing and ROI: ForgeRock involves licensing fees and possible customization costs, with ROI varying based on user needs. Salesforce Identity may have higher initial costs but often results in positive ROI due to efficient integration within the Salesforce ecosystem, enhancing productivity and reducing operational complexity, making it attractive for businesses using Salesforce platforms.
ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.
With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.
ForgeRock Benefits and Key Features
Reviews from Real Users
ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.
PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”
Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."
Salesforce Identity provides a single, trusted identity for employees, partners, and customers, so that you can manage apps, users, and data sharing with simplicity and transparency.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
