We performed a comparison between Auth0 and Salesforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Auth0, ForgeRock, Omada and others in Customer Identity and Access Management (CIAM)."The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"It has improved our organization by providing login authentication for a mobile app."
"It supports identity federation, FSO and multi-tenancy."
"It has a lot of customization and out-of-the-box features."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"It is easily connected and easy to put our app in single sign-on."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"The most valuable feature of the product is scalability."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"Salesforce Identity is a very user-friendly solution."
"This is a costly solution and the price of it should be reduced."
"There could be easy integration with IoT devices for the product."
"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
"The Management API could be improved so it's easier to get user information."
"The product support for multi-tenancy could be improved."
"The tool's price should be improved."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"Salesforce Identity needs more expertise in the application."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
Auth0 is ranked 1st in Customer Identity and Access Management (CIAM) with 13 reviews while Salesforce Identity is ranked 8th in Customer Identity and Access Management (CIAM) with 3 reviews. Auth0 is rated 8.4, while Salesforce Identity is rated 8.0. The top reviewer of Auth0 writes "Provides interface application integration, but Management API needs to be improved". On the other hand, the top reviewer of Salesforce Identity writes "An intuitive and user-friendly solution that is easy to set up". Auth0 is most compared with Microsoft Entra ID, Amazon Cognito, Frontegg, Cloudflare Access and Microsoft Entra Verified ID, whereas Salesforce Identity is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Okta Workforce Identity, Saviynt and SAP Customer Identity and Access Management.
See our list of best Customer Identity and Access Management (CIAM) vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.