Auth0 vs Salesforce Identity comparison

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3,756 views|2,487 comparisons
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375 views|342 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Auth0 and Salesforce Identity based on real PeerSpot user reviews.

Find out what your peers are saying about Auth0, ForgeRock, Omada and others in Customer Identity and Access Management (CIAM).
To learn more, read our detailed Customer Identity and Access Management (CIAM) Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is that it is simple to integrate, irrespective of your codebase.""It has improved our organization by providing login authentication for a mobile app.""It supports identity federation, FSO and multi-tenancy.""It has a lot of customization and out-of-the-box features.""I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions).""It is easily connected and easy to put our app in single sign-on.""It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process.""The most valuable feature of the product is scalability."

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"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members.""The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time.""Salesforce Identity is a very user-friendly solution."

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Cons
"This is a costly solution and the price of it should be reduced.""There could be easy integration with IoT devices for the product.""In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them.""The Management API could be improved so it's easier to get user information.""The product support for multi-tenancy could be improved.""The tool's price should be improved.""There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that.""I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."

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"Salesforce Identity needs more expertise in the application.""The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms.""The interface should be simplified and the dashboard has a lot of options but could be improved."

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Pricing and Cost Advice
  • "I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
  • "There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
  • "Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
  • "It is a relatively inexpensive product in the industry."
  • More Auth0 Pricing and Cost Advice →

  • "On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
  • More Salesforce Identity Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of the product is scalability.
    Top Answer:The product is expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:It is expensive and not friendly to small developers. On the other hand, Clerk is user-friendly for smaller companies. Auth0 could become more easier. B2B organizations need to catch up with the… more »
    Top Answer:Salesforce Identity is a very user-friendly solution.
    Top Answer:Salesforce Identity needs more expertise in the application.
    Top Answer:Salesforce Identity is used to support registering customers.
    Ranking
    Views
    3,756
    Comparisons
    2,487
    Reviews
    7
    Average Words per Review
    556
    Rating
    8.4
    Views
    375
    Comparisons
    342
    Reviews
    1
    Average Words per Review
    151
    Rating
    8.0
    Comparisons
    Learn More
    Overview

    Auth0 is a comprehensive identity management solution that securely authenticates and authorizes users on different platforms and applications. It offers seamless integration, easy configuration, and reliable performance for managing identity and access. Users appreciate its flexibility, scalability, and support for multi-factor authentication. 

    With robust documentation and excellent customer service, Auth0 enables developers to efficiently implement authentication and authorization processes. Its valuable features include easy integration, robust security, seamless single sign-on, and customizable authentication options. Auth0 also enhances organizational operations and productivity by streamlining processes, improving collaboration and communication, reducing errors, and facilitating seamless integration with existing systems. 

    Salesforce Identity provides a single, trusted identity for employees, partners, and customers, so that you can manage apps, users, and data sharing with simplicity and transparency.

    Sample Customers
    1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
    SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm10%
    Comms Service Provider8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm10%
    Government10%
    Retailer8%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise29%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise64%
    Buyer's Guide
    Customer Identity and Access Management (CIAM)
    March 2024
    Find out what your peers are saying about Auth0, ForgeRock, Omada and others in Customer Identity and Access Management (CIAM). Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Auth0 is ranked 1st in Customer Identity and Access Management (CIAM) with 13 reviews while Salesforce Identity is ranked 8th in Customer Identity and Access Management (CIAM) with 3 reviews. Auth0 is rated 8.4, while Salesforce Identity is rated 8.0. The top reviewer of Auth0 writes "Provides interface application integration, but Management API needs to be improved". On the other hand, the top reviewer of Salesforce Identity writes "An intuitive and user-friendly solution that is easy to set up". Auth0 is most compared with Microsoft Entra ID, Amazon Cognito, Frontegg, Cloudflare Access and Microsoft Entra Verified ID, whereas Salesforce Identity is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Okta Workforce Identity, Saviynt and SAP Customer Identity and Access Management.

    See our list of best Customer Identity and Access Management (CIAM) vendors.

    We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.