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Forcepoint Secure Web Gateway vs Symantec Cloud Secure Web Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Forcepoint Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
11th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
56
Ranking in other categories
Internet Security (4th), Web Content Filtering (4th)
Symantec Cloud Secure Web G...
Ranking in Secure Web Gateways (SWG)
29th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of Forcepoint Secure Web Gateway is 2.8%, down from 4.4% compared to the previous year. The mindshare of Symantec Cloud Secure Web Gateway is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Forcepoint Secure Web Gateway2.8%
Symantec Cloud Secure Web Gateway0.8%
Other96.4%
Secure Web Gateways (SWG)
 

Featured Reviews

reviewer1047669 - PeerSpot reviewer
PS & Technical Manager at a tech services company with 11-50 employees
Has faced usability challenges while managing integrated components
We are working with web gateway and full endpoint security. URL filter is a notable feature. While it is not specifically related to Forcepoint Secure Web Gateway alone, if you have the complete Forcepoint solution, it can integrate with other Forcepoint products, such as DLP solution and email gateway. The URL filter of Forcepoint Secure Web Gateway is good for web gateway. Clients and consumers do not prefer it because the interface is not good. When using FSM with DLP, web gateway, and email gateway, upgrades cannot be performed simultaneously since Forcepoint Secure Web Gateway might need an upgrade while email gateway does not, despite having the same manager controlling them. Forcepoint Secure Web Gateway works well with banking and small companies. Email gateway is less needed as everything is moving to the cloud.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Simplifies management by shifting from on-premises solutions to cloud-based
Depending on the complexity of your system, you might need additional help during implementation. Considerations such as whether you’re using federated Active Directory or on-premises Active Directory need to be addressed. While setting up a system can be quick, taking only ten minutes to get started, rolling it out for an enterprise requires careful planning. Ensuring you make the right configuration choices is crucial for a successful deployment. It depends on the size of your deployment. While you can handle the setup, larger deployments might require additional support to manage effectively. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalability-wise, it was pretty good, as we had deployments that were easily over 10,000 users and there were deployments that were 34,000 at that point, and they managed to get the product to that point on the scale pretty well."
"There is less need to investigate if a site is malicious."
"The Forcepoint client software can be downloaded on a user's machine so that it can filter the sites from home or the office. That's one of the biggest features. We can use it for filtering our laptops for our users at any place."
"The solution’s administration is easy."
"It’s pretty stable after you get up and running."
"It allowed our company to not worry about the security of a page, but talk more about the content and the productivity of specific types of web categories."
"The tool's most valuable features are content filtering and URL filtering."
"Being able to have managers or department leads run their own reports has saved us an incredible amount of time."
"The product is easy to install and deploy on the cloud."
"I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set up. It was pretty straightforward."
"This solution does not require much administration."
 

Cons

"They are gearing towards a cloud-based platform for easier management and implementation."
"The biggest issue that hampered Forcepoint was the lack of development and good consistent support."
"The product needs to have more mobility."
"Forcepoint Secure Web Gateway needs to improve its scalability. We have also encountered less frequent performance issues."
"We have a lot of false positives, which is one area that can be improved."
"We are using a V10000 G3 appliance. It is just a proxy. It is just HTTP, FTP, and HTTPS. Now, as our website has developed and we are using rich time-connectivity protocols, the proxy doesn't have the ability to work with these protocols. It would be nice if the UDP feature was there for it to filter UDP traffic. It needs firewall capabilities for UDP filtering. Its upgrades can be quite complex, and they don't always go as per the plan. Its reporting could be a bit more granular."
"Stability needs some improvement, we have on occasion experienced some delay when it is synchronized."
"Allow for faster exemption of websites or the ability to reclassify websites."
"WSS runs slowly sometimes, I would like for this to be looked into."
"Symantec support is not very good. It is now outsourcing a significant portion of its support desk functions to distributors, who are taking over some of the help desk responsibilities."
"Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal."
"The product is cost-effective, considering its features, technology, and support services."
 

Pricing and Cost Advice

"Compared to the other products in the market, Forcepoint Secure Web Gateway can be a cost-effective tool."
"The pricing for Forcepoint Secure Web Gateway is expensive. You pay per user and functionality. I'd rate it a four on a scale of one to ten."
"It is a well-priced option."
"The price of this solution is reasonable."
"Licensing is flexible. License pricing information is based on the customer, their environment, and on the future approach."
"The price of this product should be reduced to make it more competitive."
"Expensive, but with a good reseller you can get a very good price."
"Forcepoint's pricing is moderate."
"The price is fixed and affordable."
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Construction Company
9%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
18%
Construction Company
12%
Manufacturing Company
9%
Performing Arts
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise29
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Forcepoint Secure Web Gateway?
I would rate pricing for Forcepoint Secure Web Gateway a two out of ten. It's really expensive.
What needs improvement with Forcepoint Secure Web Gateway?
Forcepoint Secure Web Gateway is not endpoint security. If we have a chance to change, we would change it because it is not user-friendly. The setup process is complex. You need to install FSM, whi...
What is your primary use case for Forcepoint Secure Web Gateway?
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there is no vendor working with this technology. If we have another vendor working wi...
What needs improvement with Symantec Web Security Service?
Most products in this space are still maturing. Organizations rushing toward implementing zero-trust models often encounter issues during large deployments. For example, problems may arise when sca...
What is your experience regarding pricing and costs for Symantec Cloud Secure Web Gateway?
Symantec is now part of Broadcom, and their pricing is comparable to others in the market. It's reasonably priced relative to similar products.
What advice do you have for others considering Symantec Cloud Secure Web Gateway?
Customers are increasingly adopting web isolation to enhance their network security. While this technology is costly, organizations carefully evaluate the risks and rewards. Many choose to route on...
 

Also Known As

Forcepoint SWG, Websense Web Security, Forcepoint TRITON
Symantec Web Security Service
 

Overview

 

Sample Customers

Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota
Information Not Available
Find out what your peers are saying about Forcepoint Secure Web Gateway vs. Symantec Cloud Secure Web Gateway and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.