Try our new research platform with insights from 80,000+ expert users

Forcepoint Data Loss Prevention vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Forcepoint DLP users praise its compliance benefits, ROI, data security, and insurance-like protection for sensitive information.
Sentiment score
7.6
Zscaler Zero Trust Exchange enhances user satisfaction with reduced noise, improved visibility, and potential for further service integration.
 

Customer Service

Sentiment score
6.4
Forcepoint Data Loss Prevention's customer service is inconsistent, with varying support experiences and ratings between six and nine out of ten.
Sentiment score
6.7
Zscaler Zero Trust Exchange's customer service is praised for responsiveness, but suffers from delayed responses and knowledge gaps affecting satisfaction.
They conduct sessions to check logs and policies, unlike Symantec, where engineers may temporarily check and ask for logs, causing delays.
Sometimes, support takes time since the solution has some bugs that need fixing.
 

Scalability Issues

Sentiment score
7.6
Forcepoint Data Loss Prevention is highly scalable and efficient, supporting diverse sectors and compliance with expanding user bases.
Sentiment score
7.9
Zscaler Zero Trust Exchange Platform is highly scalable and adaptable, praised for performance and suitability in varied organizational needs.
 

Stability Issues

Sentiment score
7.5
Forcepoint Data Loss Prevention is stable with minimal downtime, though upgrade challenges and some reporting issues are noted.
Sentiment score
7.9
Zscaler Zero Trust Exchange is stable and reliable with minor latency issues, resolved initial concerns, and strong threat monitoring.
 

Room For Improvement

Forcepoint DLP requires improved integration, data classification, UI, support, cloud options, resource efficiency, and better multilingual, AI, and macOS support.
Users report performance, configuration, support, and integration issues with Zscaler, highlighting speed, cost, and interface improvements.
While Forcepoint is mostly on-premises, I suggest that to compete with Symantec, they should consider cloud solutions.
They might be able to identify if something is missing with Zscaler.
 

Setup Cost

Forcepoint DLP offers flexible pricing with negotiable discounts, balancing robust features and cost-effectiveness for enterprises.
Zscaler offers flexible pricing with discounts for larger enterprises, though additional licenses and gateway fees can increase costs.
The pricing is reasonable and medium, not very low, but fair for the product offered.
 

Valuable Features

Forcepoint Data Loss Prevention offers user-friendly integration, robust reporting, and AI-driven protection across endpoints, networks, and cloud applications.
Zscaler Zero Trust Exchange excels in security, scalability, and usability, offering seamless integration and advanced cloud capabilities for organizations.
It provides multiple customization options for policies, which makes it superior to Symantec.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
 

Categories and Ranking

Forcepoint Data Loss Preven...
Ranking in Data Loss Prevention (DLP)
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
58
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Data Loss Prevention (DLP)
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
63
Ranking in other categories
Cloud Access Security Brokers (CASB) (5th), Application Control (3rd), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (1st), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of June 2025, in the Data Loss Prevention (DLP) category, the mindshare of Forcepoint Data Loss Prevention is 10.6%, down from 13.1% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 6.6%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Loss Prevention (DLP)
 

Featured Reviews

AlexOgbalu - PeerSpot reviewer
No other product will give you the same visibility and data classification functions as this tool
Forcepoint enables you to clarify aspects of your data, including which data to protect for how long, what priority to assign to the data and the destinations. It's a comprehensive, dedicated solution. The interface is user-friendly and easy to manage. No other product will give you the same visibility and data classification functions as this tool. You install the agent to your endpoint, and the end user needs to label the data as confidential, private, internal, etc. After you label the document, you can confirm the confidentiality and go to the DLP to make a new policy to block the specified destination addresses at the Forcepoint level, such as network, email, RDP, etc. Forcepoint uses machine learning and AI file or database fingerprinting. This can give you an early chance to prevent incidents fast. File fingerprinting gives you 100 percent accurate DLP results.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.
report
Use our free recommendation engine to learn which Data Loss Prevention (DLP) solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
10%
Insurance Company
6%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Forcepoint Data Loss Prevention?
The technical support for the solution is very good.
What is your experience regarding pricing and costs for Forcepoint Data Loss Prevention?
The pricing is reasonable and medium, not very low, but fair for the product offered.
What needs improvement with Forcepoint Data Loss Prevention?
I would recommend aligning OCR with endpoints. This is a highly demanded technology globally, especially for endpoints. Forcepoint should focus on improving this aspect to draw more users from Syma...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of the features, so my advice for organizations would be to evaluate their specific n...
 

Also Known As

Forcepoint DLP, Forcepoint Data Security Suite, Websense Data Security Suite
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Alphawest, Betsson, Cellcom Israel Ltd., Chelsea & Westminster Hospital, Confartigianato Vicenza, EverBank, Finansbank, iGATE, Landa Digital Printing, Northern California Bank, Reliance Capital, Remosa, Toyota, Scavolini, Zim Integrated Shipping Services
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Forcepoint Data Loss Prevention vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.