We performed a comparison between FireEye Email Security and Mimecast Email Security with Targeted Threat Protection based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure."
"We can control this solution from the cloud and are able to access it from wherever we are."
"We have had very good results from the use of FireEye Email Security. We are very comfortable with this technology, but I don't know if it's necessary to move into the cloud, we will check other technologies and study them. Additionally, the solution has good integration."
"The auto-remediation feature is valuable."
"FireEye Email Security is easy to use."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
"I like FireEye's filtering, spam digests, and its advanced threat review of email flow. It also has a broad range of riskware rules you can deploy."
"FireEye is good for malware depicting and security."
"The initial setup is simple."
"In the current environment that the world is in, everyone is trying to hack everyone else, so Project+ definitely helps a lot there."
"It does a good job for us, and its admin console is easy to use."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"It's good, it keeps the spam out."
"The initial setup is very straightforward."
"Mimecast certainly helped my customers reduce phishing emails."
"The product is good. To date, we have not faced any challenges."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"The solution needs better support."
"FireEye needs single sign-on. They say it's on their roadmap. They should also implement support for Microsoft Authenticator app for 2FA."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"I would like to see this solution become more flexible."
"The spam detection feature could be better."
"The custom tailoring is limited."
"If they want to be the primary or best solution, they need to have better email management features."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"While it's quick and easy, the initial setup could be more user-friendly."
"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee."
"The filtering needs more flexibility."
"The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit."
"The price could be better, it should be reduced."
"The detection rates are an area for improvement."
"Its pricing can be improved. It is a bit expensive."
"As a user, the user interface of the management console could be upgraded, for example."
Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.
FireEye Email Security delivers dynamic defense to detect attacks from the very first time they're seen and blocks the most dangerous cyber threats including malware-laden attachments and URLs, credential phishing sites and business email compromise attacks. Email-borne cyber attacks are targeted, automated and hidden amongst millions of messages, easily morphing before signatures can be created.
Mimecast’s Advanced Email Security with Targeted Threat Protection uses multiple, sophisticated, detection engines and a diverse set of threat intelligence sources to protect email from spam, malware, phishing, and targeted attacks delivered as a 100% cloud-based service.
FireEye Email Security is ranked 15th in Email Security with 9 reviews while Mimecast Email Security with Targeted Threat Protection is ranked 10th in Email Security with 10 reviews. FireEye Email Security is rated 8.6, while Mimecast Email Security with Targeted Threat Protection is rated 8.4. The top reviewer of FireEye Email Security writes "Easy to set up with good stability and great anti-spam features". On the other hand, the top reviewer of Mimecast Email Security with Targeted Threat Protection writes "Protects your organization from all types of threats". FireEye Email Security is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection, Proofpoint Email Protection, Fortinet FortiMail and Barracuda Email Security Gateway, whereas Mimecast Email Security with Targeted Threat Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection, Fortinet FortiMail, Barracuda Sentinel and Area 1 Horizon. See our FireEye Email Security vs. Mimecast Email Security with Targeted Threat Protection report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.