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FileCloud vs SecurityScorecard comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
FileCloud boosted productivity and security, optimized costs by 20-28%, and enabled $60,000-$80,000 annual savings, recovering first-year costs.
Sentiment score
6.1
SecurityScorecard enhances security visibility and efficiency, improving scores and reducing premiums, yielding 176% ROI over three years.
It has boosted our security posture in my organization, providing us with peace of mind and ensuring our data is safely stored in the cloud.
Program Specialist at AXA
I have seen a return on investment as the security posture for both our data and files has really increased or improved.
Senior Project Manager at FedEx
The return on investment has been solid: better data control, reduced SaaS costs, and improved productivity.
FullStack Developer at EnactOn Technologies
This resulting in a lower insurance premium cost for us and considerable cost savings overall, which made our management very pleased with the progress.
Application security engineer at a media company with 51-200 employees
The biggest benefit is visibility, allowing organizations to understand their risks, vulnerabilities, and potential threats.
Regional Director at a tech services company with 51-200 employees
We have seen a clear return on investment, and in terms of the metrics, the time saver is in the reduction of time spent.
SOC analyst at BUSINESS IT
 

Customer Service

Sentiment score
8.3
FileCloud's customer support is praised for responsiveness, solution-orientation, prompt critical ticket handling, and effective issue resolution.
Sentiment score
7.4
SecurityScorecard's customer support is knowledgeable and available 24/7, but users report delayed response times despite improvements.
If we encounter any issues and reach out to the customer team, they are highly responsive, quickly addressing any questions or queries.
Lead Engineer Senior Forntend Developer at Adobe
The customer support for FileCloud is very proactive and responsive 24/7.
Senior Software Engineer at Accenture
The customer support is very proactive, responsive, and solution-oriented.
Senior Project Manager at Diageo
They need better organization to support their customer volume.
Regional Director at a tech services company with 51-200 employees
they continue to assist us with bi-monthly sync-up calls whenever we face issues with the platform regarding risk and how to improve our security score
Application security engineer at a media company with 51-200 employees
I would rate the customer support for SecurityScorecard nine out of 10.
Technical Lead Pre-Sales at M.TECH Solutions India Pvt. Ltd.
 

Scalability Issues

Sentiment score
8.9
FileCloud's scalable platform supports organizational growth with flexible deployment, handling increased users and storage without performance issues.
Sentiment score
6.3
SecurityScorecard offers a scalable, adaptable service ideal for medium to large enterprises, though not suited for Fortune 500 firms.
With on-premise deployment, scalability requires architectural considerations such as adding more servers, separating databases from web servers, adding load balancers, and setting up MongoDB clusters.
Software Engineer at a tech services company with 51-200 employees
Performance remains predictable as usage increases, and we do not encounter major scaling pains in normal enterprise usage.
Senior Software Developer at Plutomen Technology
FileCloud's scalability allows it to handle all types of files ranging from small to large.
Program Specialist at AXA
The product is suitable for medium to large businesses, typically with a revenue range from $200 million to a couple of billion dollars.
Regional Director at a tech services company with 51-200 employees
My experience with SecurityScorecard is that it is highly scalable and can handle more vendors or users as my organization grows.
SOC analyst at BUSINESS IT
 

Stability Issues

Sentiment score
8.9
FileCloud is renowned for its stable performance, reliable user experience, minimal downtime, and robustness, even during upgrades.
Sentiment score
8.2
SecurityScorecard is highly stable, rated 9/10, with 99.99% uptime, appreciated for performance speed and reliable browser extension.
FileCloud is stable, as I have not experienced any crashing or downtime.
Senior Software Engineer at Accenture
FileCloud is very stable as I have not experienced any downtime or lagging.
Senior Project Manager at FedEx
We have had only a few downtime issues, even with large file operations and multiple users.
FullStack Developer at EnactOn Technologies
I find SecurityScorecard stable for our organization, as I have not encountered any downtime.
Application security engineer at a media company with 51-200 employees
 

Room For Improvement

FileCloud should simplify setup, improve documentation, modernize the interface, enhance features, and strengthen integrations for better user experience.
SecurityScorecard requires better responsiveness, remediation guidance, integration, customization, pricing, insights, accuracy, interface, mobile capabilities, and third-party risk management.
Core functionality is strong, but when something breaks, especially in sync edge cases or client behavior, the root cause analysis can take longer than ideal.
Senior Software Developer at Plutomen Technology
FileCloud could be improved by providing easier access to set up drive mount on a Mac without requiring other applications to make it function equivalently to Fuse.
Program Specialist at AXA
Customer support should always be responsive and proactive twenty-four seven.
Senior Project Manager at FedEx
If SecurityScorecard could improve anything, it would be making sure the algorithm pulls the right data for the right domain.
IT operations risk analyst at a energy/utilities company with 10,001+ employees
There is a need for more active rather than passive third-party risk management features to truly mitigate risks.
Regional Director at a tech services company with 51-200 employees
SecurityScorecard could enhance some of the integrations based on AI platforms, where I could receive suggestions from the AI tool regarding why SecurityScorecard rates specific issues as critical or high.
Application security engineer at a media company with 51-200 employees
 

Setup Cost

FileCloud offers cost-effective pricing and licensing, appealing to medium and large enterprises managing external file access needs.
SecurityScorecard's mid-range pricing and flexible setup attract enterprises, offering transparency and support, though international cost varies.
The price could be reduced for smaller organizations to afford this tool.
Senior Project Manager at Diageo
I estimate can reduce licensing costs by 60 to 80% for companies working with outside parties.
Software Engineer at a tech services company with 51-200 employees
FileCloud is a very cost-effective and affordable tool.
Program Specialist at AXA
There are more expensive and cheaper options available.
Regional Director at a tech services company with 51-200 employees
I expected slightly lower pricing.
Application security engineer at a media company with 51-200 employees
Pricing is acceptable as per the Indian market.
Technical Lead Pre-Sales at M.TECH Solutions India Pvt. Ltd.
 

Valuable Features

FileCloud enhances secure file sharing and collaboration with strong security, flexible deployment, and seamless integrations, reducing operational costs.
SecurityScorecard provides continuous monitoring, risk management, and visual insights, improving compliance and security conversations with stakeholders and vendors.
We have saved approximately 40% of the time it previously took to access data because we can retrieve information at any time with an internet connection.
Senior Software Engineer at Accenture
I value the advanced security features such as two-factor authentication, data encryption, and access controls that provide peace of mind regarding file security.
Program Specialist at AXA
The best features FileCloud offers include top-notch security features such as two-factor authentication and data encryption, which ensure the security of our files and data.
Senior Project Manager at Diageo
It combines threat intel data with vulnerability information to increase risk ratings and provides insights into third-party supply chain risks.
Regional Director at a tech services company with 51-200 employees
I particularly value the Jira integration, so any issue identified as part of the threat intel activity can be directly updated through our Jira.
Application security engineer at a media company with 51-200 employees
It converts complex security issues into business-friendly language, which helps executives and the board understand cyber risk.
Technical Lead Pre-Sales at M.TECH Solutions India Pvt. Ltd.
 

Categories and Ranking

FileCloud
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
GRC (4th), Content Collaboration Platforms (9th)
SecurityScorecard
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
13
Ranking in other categories
IT Vendor Risk Management (1st), AI Legal & Compliance (2nd), AI Procurement & Supply Chain (2nd)
 

Featured Reviews

Adrian Gaborek - PeerSpot reviewer
Software Engineer at a tech services company with 51-200 employees
Secure file sharing has reduced licensing costs but still needs a more intuitive interface
One improvement FileCloud could benefit from is modernizing the UI and user experience. While it is highly functional, its interface feels enterprise-focused. A sleek, minimal design that is more intuitive would reduce the learning curve for complex employees and streamline the settings and menus to make the administrator's life easier. Additionally, I would appreciate having native real-time collaboration. Although integrations with Microsoft Office or other software as a service offerings exist, they are not as seamless as a native experience. If FileCloud built its own native collaborative editor or made an agreement with Microsoft, it would eliminate the slight lag that users feel when opening documents. I also think it could improve by reducing the complexity of the initial setup in an on-premise environment.
AG
Application security engineer at a media company with 51-200 employees
Vendor risk monitoring has strengthened our security posture and reduced insurance costs
In terms of improvements, I feel SecurityScorecard could enhance some of the integrations based on AI platforms, where I could receive suggestions from the AI tool regarding why SecurityScorecard rates specific issues as critical or high. Details on the technical mitigation would help my non-technical teams understand the security issues better. I think improvements could be made on the reporting side as well, such as the ability to download customizable reports. While SecurityScorecard offers various kinds of reports now, they are limited to predefined formats. Having the ability to choose specific fields for an automated report would be very helpful.
report
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Top Industries

By visitors reading reviews
Educational Organization
17%
Comms Service Provider
15%
Financial Services Firm
13%
Construction Company
9%
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for FileCloud?
As a large-scale organization, the pricing was fine, and the licensing process was smooth. We connected with the sales team, and they were very diligent and helpful, guiding us throughout the proce...
What needs improvement with FileCloud?
The biggest area for improvement in FileCloud is the admin experience around troubleshooting and observability. Core functionality is strong, but when something breaks, especially in sync edge case...
What is your primary use case for FileCloud?
Our main use case for FileCloud is secure internal and external file sharing for distributed teams, especially for large files and client-facing collaboration. We need something that lets employees...
What is your experience regarding pricing and costs for SecurityScorecard?
I have seen a return on investment with SecurityScorecard as it is easy to use and has saved us some time, so we do not need to do the scans on our own.
What needs improvement with SecurityScorecard?
I suggest that SecurityScorecard could be improved by giving a little more specifics on how the scanning works and how you are able to detect those IPs, including more details on the privacy side a...
What is your primary use case for SecurityScorecard?
My main use case for SecurityScorecard is to keep an eye on our vulnerabilities and also monitor which companies follow us in the platform, and we keep track when our score drops so we can fix it. ...
 

Also Known As

FileCloud Server
No data available
 

Overview

 

Sample Customers

NASA, US Army ERDC, DR Horton, Deloitte, Toyota, City of San Diego
TriNet, USAA, Zurich, Gilt Groupe, McGraw Hill Financial
Find out what your peers are saying about RSA, MetricStream, Diligent and others in GRC. Updated: October 2026.
921,523 professionals have used our research since 2012.