Field Effect MDR and ThreatLocker Cyber Hero MDR are competing in the cybersecurity solutions category. Field Effect MDR seems to have the upper hand due to its comprehensive network-wide visibility, though ThreatLocker stands out in reducing alert fatigue and ensuring efficient incident response.
Features: Field Effect MDR offers robust network traffic monitoring, providing expansive visibility across environments such as IoT and smart TVs, which helps reduce operational risks. It also excels in consolidating security management for seamless operations. ThreatLocker Cyber Hero MDR provides granular policy management, ringfencing, and real-time incident prevention to enhance security measures. Its CyberHero feature ensures faster incident response by reducing alert fatigue.
Room for Improvement: Field Effect MDR could enhance its offering by expanding cloud application support and incorporating third-party patching. Concerns over pricing and the need for direct user communication during alerts are also noted by users. ThreatLocker Cyber Hero MDR users suggest more API integrations and enhanced training programs would be beneficial. Both products would benefit from improved patch management and more streamlined user interfaces.
Ease of Deployment and Customer Service: Field Effect MDR is versatile, supporting deployment across On-premises, Hybrid Cloud, and Public Cloud environments. Their customer service is highly responsive, offering 24/7 support. ThreatLocker Cyber Hero MDR focuses mainly on Public Cloud deployment. While its support is commendable, users recommend improved after-hours support offerings. Both solutions provide strong customer service with distinct deployment options.
Pricing and ROI: Field Effect MDR is viewed as fairly priced, offering a strong ROI due to its comprehensive coverage and automation, though it faces challenges from firms with limited security budgets. ThreatLocker Cyber Hero MDR presents competitive pricing and is especially appealing to smaller companies, despite being considered expensive for smaller setups. The ROI and pricing nuances make them more or less appealing based on company size and needs.
One customer who previously did not have anything like this mentioned having peace of mind, which is invaluable for a business owner.
It saves us from extensive remediation when a compromise occurs and aids in proactive measures before threats arise.
We now have enough to support technicians and bring someone else on board, which we could not do before because we were very inexpensive.
Field Effect MDR provides real human support, which offers precise instruction and guidance.
customer support does screen sharing sessions
The senior team at ThreatLocker is also very accessible in case we need any help.
ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none.
The ThreatLocker team has been fantastic, assisting us at every step.
I can onboard a new customer in no time, freeing up time for my team to onboard as many as needed without it taking too much time.
Scalability is great; I would rate it a ten out of ten.
It scales with you.
I have one situation where it has been two months trying to resolve an installation issue on a server, which has consumed a significant amount of time.
What's been wonderful about ThreatLocker is when we have found an issue and identified it, the entire team has taken those things seriously and gotten them remediated for us and our clients quickly, and more quickly than I've experienced with other vendors.
I would rate it around nine out of ten.
Pricing needed improvement, which was addressed by reducing the buying cost recently.
I have to access a separate website to complete it.
It is preferred that everything is seen under one tool rather than multiple platforms requiring multiple logins.
The Cyber Hero Support is not as effective as it is portrayed.
From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms.
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
Pricing is a bit high, with a minimum of 50 devices.
We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive.
We have an essential users package where we charge per head, and then we have an advanced security offering that we charge per head, and we've baked ThreatLocker into that advanced offering for our clients.
Field Effect MDR provides workstation coverage, user account protection with Microsoft 365 and Google Workspace, and on-premise device management for network security.
Field Effect MDR finds software and Windows updates that aren't being completed, which I find very valuable.
We've seen an 80% to 90% improvement in remediation.
There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training.
When the update rolled out for version 18, it was able to catch a 3CX Supply Chain attack where a client had downloaded a DLL file that was trying to steal the authenticated Office 365 or authenticated G Suite tokens.
| Product | Mindshare (%) |
|---|---|
| Field Effect MDR | 1.4% |
| ThreatLocker Cyber Hero MDR | 1.2% |
| Other | 97.4% |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
Field Effect delivers intelligence-grade managed detection and response for the AI era.
Built on Federated Smart Compute™ and nation-state tradecraft, our holistic MDR platform uncovers weaknesses early, blocks attacks in real time, and reduces risk across the entire threat surface—endpoint, network, cloud, and more.
With an 18-second median time to detect, Field Effect helps MSPs and overwhelmed IT teams outpace agentic attacks and achieve premium protection with the team they have.
ThreatLocker Cyber Hero MDR offers advanced threat detection and response capabilities, providing organizations with comprehensive security by monitoring and blocking unauthorized actions to maintain a robust security posture.
ThreatLocker Cyber Hero MDR enhances cybersecurity with its rapid detection and response, 24/7 monitoring, and features like ringfencing. It focuses on limiting application access to block potential threats such as PowerShell scripts and supply chain attacks. Users benefit from a significant reduction in workload and receive quick responses, maintaining robust security through a customizable allowlist and application elevation features. While the platform excels in security measures, areas for improvement include better integration, an intuitive authentication process, and enhanced customization options in user alerts. Affordability may be a concern for small businesses, and there is room for improvement in EDR capabilities compared to SentinelOne.
What are the key features of ThreatLocker Cyber Hero MDR?In industries where protecting sensitive data is critical, such as healthcare, finance, and government, ThreatLocker Cyber Hero MDR is implemented to secure endpoints and servers. Organizations deploy it to establish a zero trust environment, manage administrative privileges, and prevent unauthorized software installations. Its capability to monitor continuously and control installation processes ensures reduced risks of cyber attacks, enhanced compliance with security protocols, and assures continuous support and incident response integration specific to industry requirements.
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