Field Effect MDR and ThreatLocker Cyber Hero MDR compete in the network security sector. Field Effect appears to have an edge due to its comprehensive ecosystem visibility and cost-effectiveness, particularly valued in the Canadian market.
Features: Field Effect MDR is known for 24/7 monitoring with proactive threat notifications, making it advantageous for small IT teams. It offers ease of deployment and affordability, especially in Canada. Its comprehensive ecosystem view helps reduce operational risks. ThreatLocker Cyber Hero MDR's standout features include ringfencing, which limits application access to necessary resources, device isolation during suspicious activities, and enhanced security posture through reduced detection and remediation times.
Room for Improvement: Field Effect MDR could enhance tagging of ARO closures, adopt a more surgical approach to isolating threats, expand third-party integrations, and improve patch management. ThreatLocker Cyber Hero MDR needs to simplify its authentication process, improve the ability to create exclusions autonomously, and offer a more transparent pricing model for smaller businesses. Better integration with other platforms is also suggested for comprehensive threat reporting.
Ease of Deployment and Customer Service: Field Effect MDR supports diverse deployment environments, including on-premises, hybrid, and public cloud, and boasts excellent customer service praised for responsiveness and expertise. ThreatLocker Cyber Hero MDR supports public and private cloud solutions, with customer service noted for its responsiveness, though extending support hours to 24/7 for emergencies would be beneficial. Both products are valued for their real-time support.
Pricing and ROI: Field Effect MDR's pricing model is perceived as cost-effective, particularly for volume purchases and those looking for rapid ROI through operational efficiency. Its competitive pricing is seen as advantageous, especially in operational cost savings. ThreatLocker Cyber Hero MDR is appreciated for its security features offering solid ROI, although the pricing can be a barrier for smaller companies due to initial costs.
One customer who previously did not have anything like this mentioned having peace of mind, which is invaluable for a business owner.
It saves us from extensive remediation when a compromise occurs and aids in proactive measures before threats arise.
We now have enough to support technicians and bring someone else on board, which we could not do before because we were very inexpensive.
Field Effect MDR provides real human support, which offers precise instruction and guidance.
The senior team at ThreatLocker is also very accessible in case we need any help.
ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none.
The ThreatLocker team has been fantastic, assisting us at every step.
I can onboard a new customer in no time, freeing up time for my team to onboard as many as needed without it taking too much time.
Scalability is great; I would rate it a ten out of ten.
It scales with you.
What's been wonderful about ThreatLocker is when we have found an issue and identified it, the entire team has taken those things seriously and gotten them remediated for us and our clients quickly, and more quickly than I've experienced with other vendors.
I would rate it around nine out of ten.
Pricing needed improvement, which was addressed by reducing the buying cost recently.
It is preferred that everything is seen under one tool rather than multiple platforms requiring multiple logins.
The Cyber Hero Support is not as effective as it is portrayed.
From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms.
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
Pricing is a bit high, with a minimum of 50 devices.
We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive.
We have an essential users package where we charge per head, and then we have an advanced security offering that we charge per head, and we've baked ThreatLocker into that advanced offering for our clients.
Field Effect MDR provides workstation coverage, user account protection with Microsoft 365 and Google Workspace, and on-premise device management for network security.
We've seen an 80% to 90% improvement in remediation.
There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training.
When the update rolled out for version 18, it was able to catch a 3CX Supply Chain attack where a client had downloaded a DLL file that was trying to steal the authenticated Office 365 or authenticated G Suite tokens.
Field Effect MDR (Managed Detection and Response) is a comprehensive cybersecurity solution designed to protect your organization's IT infrastructure. It provides multi-layered threat protection for endpoints, networks, and cloud services, ensuring no gaps in defense. The product features 24/7 threat detection and monitoring, combining advanced technology with human expertise from a Security Operations Center (SOC) to identify potential threats early. It includes automated threat response capabilities to block malware, isolate compromised devices, and prevent further damage. Additionally, it offers vulnerability management to identify and remediate system weaknesses, and risk management to analyze and mitigate risks, providing robust security for your organization.
ThreatLocker Cyber Hero MDR provides advanced threat detection and response capabilities, designed to enhance cybersecurity defenses for businesses.
Designed for efficient threat management, ThreatLocker Cyber Hero MDR offers a comprehensive suite tailored to meet cybersecurity demands. Its robust architecture supercharges security operations, protecting against sophisticated threats with precision and reliability. Automation in threat management and response streamlines processes and enhances protection efficiency. This solution is widely recognized for its adaptability to various cybersecurity landscapes.
What are the solution's most important features?ThreatLocker Cyber Hero MDR finds effective use in industries requiring high-level security measures, including finance and healthcare. Its implementation involves integrating with existing infrastructure to offer seamless threat management, with a focus on protecting sensitive data and ensuring compliance with industry standards.
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