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Field Effect MDR vs ThreatLocker Cyber Hero MDR comparison

Field Effect and ThreatLocker are both solutions in the Managed Detection and Response (MDR) category. Field Effect is ranked #3 with an average rating of 9.2, while ThreatLocker is ranked #11 with an average rating of 9.1. Field Effect holds a 3.2% mindshare in MDR, compared to ThreatLocker’s 1.0% mindshare. Additionally, 100% of Field Effect users are willing to recommend the solution, compared to 100% of ThreatLocker users who would recommend it.
Field Effect MDR
Read 31 Field Effect MDR reviews
  • 5,141 Views
  • 5,141 Comparison Views
100% willing to recommend
ThreatLocker Cyber Hero MDR
Read 9 ThreatLocker Cyber Hero MDR reviews
  • 446 Views
  • 446 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 5, 2025

Field Effect MDR and ThreatLocker Cyber Hero MDR compete in the comprehensive security solutions category. Field Effect MDR seems to have an edge with its continuous monitoring and ease of management, while ThreatLocker benefits from robust isolation features.

Features: Field Effect MDR offers continuous 24/7 monitoring, packet-level analysis, and ease of management. Its integrations and single-pane view provide significant advantages, along with advanced threat detection and remediation. ThreatLocker Cyber Hero MDR features ringfencing and application control, enabling granular policy management and rapid incident response. Its strength lies in robust isolation features and high client confidence.

Room for Improvement: Field Effect MDR could enhance third-party integrations and patch management. There is also a need for more user-friendly email alert systems. ThreatLocker Cyber Hero MDR faces challenges with integration with other platforms and requires better pricing scalability for smaller businesses. Improvements such as more granular exclusion capabilities and better handling of false positives are desired.

Ease of Deployment and Customer Service: Field Effect MDR is predominantly deployed on-premises or in hybrid cloud environments and is recognized for responsive support across various time zones, providing real human guidance and aiding in cybersecurity compliance. ThreatLocker Cyber Hero MDR is mainly used in public cloud environments, offering excellent customer service, but extending support hours would be beneficial across time zones.

Pricing and ROI: Field Effect MDR presents a cost-effective price model for SMBs, utilizing tiered pricing structures and user-based pricing, making it suitable for companies with multiple systems per user. While its initial cost is high, effective incident interception and operational service indicate a substantial ROI. ThreatLocker Cyber Hero MDR is cost-effective for its security enhancement, though better scalability for small firms is needed. Both solutions deliver significant ROI through efficient threat management and increased business continuity.

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To learn more, read our detailed Field Effect MDR vs. ThreatLocker Cyber Hero MDR Report (Updated: September 2025).
Buyer's Guide
Field Effect MDR vs. ThreatLocker Cyber Hero MDR
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Field Effect MDR enhances security, boosts growth, ensures compliance, delivers high returns, and prevents costly cyber incidents effectively.
Sentiment score
8.0
ThreatLocker Cyber Hero MDR boosts ROI by enhancing security, reducing threats, and increasing client revenue with proactive measures.
No quotes available
For more quotes and insights, download the Field Effect MDR report
One customer who previously did not have anything like this mentioned having peace of mind, which is invaluable for a business owner.
It saves us from extensive remediation when a compromise occurs and aids in proactive measures before threats arise.
We now have enough to support technicians and bring someone else on board, which we could not do before because we were very inexpensive.
For more quotes and insights, download the ThreatLocker Cyber Hero MDR report
Andres Plaza - PeerSpot reviewer
AM
reviewer2666010 - PeerSpot reviewer
 

Customer Service

Sentiment score
8.0
Field Effect MDR's customer service excels in responsiveness and expertise, earning high client satisfaction and frequent ten out of ten ratings.
Sentiment score
9.1
ThreatLocker Cyber Hero MDR's customer service is praised for its quick, responsive, and knowledgeable support team, fostering high satisfaction.
Field Effect MDR provides real human support, which offers precise instruction and guidance.
customer support does screen sharing sessions
For more quotes and insights, download the Field Effect MDR report
The senior team at ThreatLocker is also very accessible in case we need any help.
ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none.
The ThreatLocker team has been fantastic, assisting us at every step.
For more quotes and insights, download the ThreatLocker Cyber Hero MDR report
MG
reviewer2753850 - PeerSpot reviewer
MR
DR
AM
 

Scalability Issues

Sentiment score
8.1
Field Effect MDR offers scalable, seamless growth management for varying organizational sizes, requiring minimal maintenance with automatic updates.
Sentiment score
9.0
ThreatLocker Cyber Hero MDR is highly scalable, quick to implement, and effortlessly handles extensive user and device growth.
No quotes available
For more quotes and insights, download the Field Effect MDR report
I can onboard a new customer in no time, freeing up time for my team to onboard as many as needed without it taking too much time.
Scalability is great; I would rate it a ten out of ten.
It scales with you.
For more quotes and insights, download the ThreatLocker Cyber Hero MDR report
Andres Plaza - PeerSpot reviewer
AM
reviewer2666010 - PeerSpot reviewer
 

Stability Issues

Sentiment score
8.4
Field Effect MDR is highly stable, with minimal disruptions and positive ratings, despite one user's installation issue.
Sentiment score
8.8
ThreatLocker Cyber Hero MDR is highly reliable, with users praising its stability and prompt threat resolution despite occasional training issues.
I have one situation where it has been two months trying to resolve an installation issue on a server, which has consumed a significant amount of time.
For more quotes and insights, download the Field Effect MDR report
What's been wonderful about ThreatLocker is when we have found an issue and identified it, the entire team has taken those things seriously and gotten them remediated for us and our clients quickly, and more quickly than I've experienced with other vendors.
I would rate it around nine out of ten.
For more quotes and insights, download the ThreatLocker Cyber Hero MDR report
reviewer2753850 - PeerSpot reviewer
DR
AM
 

Room For Improvement

Field Effect MDR needs cost reduction, better usability, email security, streamlined alerts, and cloud integration enhancements for efficiency.
Desirable features include integration, affordability, EDR improvements, better training, communication, patch management, third-party API support, and granular control.
Pricing needed improvement, which was addressed by reducing the buying cost recently.
I have to access a separate website to complete it.
For more quotes and insights, download the Field Effect MDR report
It is preferred that everything is seen under one tool rather than multiple platforms requiring multiple logins.
The Cyber Hero Support is not as effective as it is portrayed.
From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms.
For more quotes and insights, download the ThreatLocker Cyber Hero MDR report
MG
reviewer2753850 - PeerSpot reviewerAndres Plaza - PeerSpot reviewerreviewer2666010 - PeerSpot reviewer
MR
 

Setup Cost

Enterprise users find Field Effect MDR cost-effective, appreciating its user-based pricing and flexibility compared to competitors.
ThreatLocker Cyber Hero MDR is seen as competitively priced, offering good value, especially for larger companies, with flexible options.
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
For more quotes and insights, download the Field Effect MDR report
Pricing is a bit high, with a minimum of 50 devices.
We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive.
We have an essential users package where we charge per head, and then we have an advanced security offering that we charge per head, and we've baked ThreatLocker into that advanced offering for our clients.
For more quotes and insights, download the ThreatLocker Cyber Hero MDR report
MG
HG
MR
reviewer2666370 - PeerSpot reviewer
 

Valuable Features

Field Effect MDR offers comprehensive monitoring, threat detection, and easy management, providing valuable security for resource-limited organizations.
ThreatLocker Cyber Hero MDR enhances security with application ringfencing, quick incident responses, and 24/7 monitoring, boosting trust and productivity.
Field Effect MDR provides workstation coverage, user account protection with Microsoft 365 and Google Workspace, and on-premise device management for network security.
Field Effect MDR finds software and Windows updates that aren't being completed, which I find very valuable.
For more quotes and insights, download the Field Effect MDR report
We've seen an 80% to 90% improvement in remediation.
There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training.
When the update rolled out for version 18, it was able to catch a 3CX Supply Chain attack where a client had downloaded a DLL file that was trying to steal the authenticated Office 365 or authenticated G Suite tokens.
For more quotes and insights, download the ThreatLocker Cyber Hero MDR report
MG
reviewer2753850 - PeerSpot reviewer
AM
reviewer2666010 - PeerSpot reviewerreviewer2666370 - PeerSpot reviewer
 

Categories and Ranking

Field Effect MDR
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
31
Ranking in other categories
No ranking in other categories
ThreatLocker Cyber Hero MDR
Ranking in Managed Detection and Response (MDR)
11th
Average Rating
9.2
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Managed Detection and Response (MDR) category, the mindshare of Field Effect MDR is 3.2%, up from 2.9% compared to the previous year. The mindshare of ThreatLocker Cyber Hero MDR is 1.0%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Field Effect MDR3.2%
ThreatLocker Cyber Hero MDR1.0%
Other95.8%
Managed Detection and Response (MDR)
 

Featured Reviews

Anmol Nagpal - PeerSpot reviewer
Effective MDR with great support and an easy setup
The feature I've found the move valuable is the 24/7 monitoring. We are a small organization that supports a LOT of endpoints and clients. Without this tool, it would be impossible for us to confidently tell clients that we are secure. Alongside this, the ability for Field Effect to make decisions on its own based on what it has learned from all the "training data" that we have provided in the past. It will only get better over time. We have had some false positives; for example, using a legitimate networking scanning tool from the terminal has been blocked. However, we were actually impressed when something so simple was caught!
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Andres Plaza - PeerSpot reviewer
Enables granular control through Ringfencing and works seamlessly for us as an MSP
The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.
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Top Industries

By visitors reading reviews
Computer Software Company
49%
Retailer
5%
Outsourcing Company
5%
Government
4%
Computer Software Company
27%
Retailer
10%
Comms Service Provider
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business8
 

Questions from the Community

What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
See all answers
What is your experience regarding pricing and costs for Field Effect Covalence?
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
See all answers
What needs improvement with Field Effect Covalence?
One way Field Effect MDR can be improved is through its licensing process, which is not ideal. The licensing process is difficult because I have to access a separate website to complete it.
See all answers
What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?
The pricing is cost-efficient and provides good value given the level of security enhancement it provides.
See all answers
What needs improvement with ThreatLocker Cyber Hero MDR?
There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly. The ability for ThreatLocker to digest the 365 logs provides an elevated level of 365 protection th...
See all answers
What is your primary use case for ThreatLocker Cyber Hero MDR?
Our primary use case for ThreatLocker Cyber Hero MDR ( /products/threatlocker-cyber-hero-mdr-reviews ) is to reinforce a zero trust environment. We utilize it to avoid security faults and improve d...
See all answers
 

Comparisons

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Compared 41% of the time
Huntress Managed EDR vs ThreatLocker Cyber Hero MDR Logo
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Compared 26% of the time
CompassOne by Blackpoint Cyber vs ThreatLocker Cyber Hero MDR Logo
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Compared 19% of the time
CrowdStrike Falcon Complete MDR vs ThreatLocker Cyber Hero MDR Logo
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Compared 14% of the time
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Product Reports

Buyer's Guide
Field Effect MDR
October 2025
Field Effect MDR reportDownload Field Effect MDR product report
Buyer's Guide
ThreatLocker Cyber Hero MDR
September 2025
ThreatLocker Cyber Hero MDR reportDownload ThreatLocker Cyber Hero MDR product report
 

Also Known As

Field Effect Covalence
No data available
 

Overview

Field Effect MDR (Managed Detection and Response) is a comprehensive cybersecurity solution designed to protect your organization's IT infrastructure. It provides multi-layered threat protection for endpoints, networks, and cloud services, ensuring no gaps in defense. The product features 24/7 threat detection and monitoring, combining advanced technology with human expertise from a Security Operations Center (SOC) to identify potential threats early. It includes automated threat response capabilities to block malware, isolate compromised devices, and prevent further damage. Additionally, it offers vulnerability management to identify and remediate system weaknesses, and risk management to analyze and mitigate risks, providing robust security for your organization.


Field Effect

ThreatLocker Cyber Hero MDR provides advanced threat detection and response capabilities, designed to enhance cybersecurity defenses for businesses.

Designed for efficient threat management, ThreatLocker Cyber Hero MDR offers a comprehensive suite tailored to meet cybersecurity demands. Its robust architecture supercharges security operations, protecting against sophisticated threats with precision and reliability. Automation in threat management and response streamlines processes and enhances protection efficiency. This solution is widely recognized for its adaptability to various cybersecurity landscapes.

What are the solution's most important features?
  • Advanced Threat Detection: Identifies complex and emerging threats to ensure high-level protection.
  • Automated Response: Rapidly addresses threats to minimize potential impact.
  • Customizable Policies: Tailors security measures to specific business requirements.
  • Comprehensive Reporting: Offers detailed insights into threat landscapes.
What benefits or ROI should users look for in reviews?
  • Improved Security Efficiency: Streamlines threat detection and response activities.
  • Enhanced Threat Intelligence: Offers valuable insights to strengthen defenses.
  • Cost-Effectiveness: Reduces the need for frequent manual interventions.
  • Scalability: Adapts to growing security demands.

ThreatLocker Cyber Hero MDR finds effective use in industries requiring high-level security measures, including finance and healthcare. Its implementation involves integrating with existing infrastructure to offer seamless threat management, with a focus on protecting sensitive data and ensuring compliance with industry standards.

ThreatLocker
Buyer's Guide
Field Effect MDR vs. ThreatLocker Cyber Hero MDR
September 2025
Free Report: Field Effect MDR vs. ThreatLocker Cyber Hero MDR
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